3075 W Ray Rd #200, Chandler, AZ 85226, USA
Not resolved

I paid for MasteringChemistry on January 23rd, 2018. They sent me a receipt that says it was only $115.95.

Yesterday I check my and they charge me $125.99 and $124.99. I called technical support and they were utterly useless, pretty much blaming me for their mistakes. Calling it an "error because I must've double clicked" or "it's the bank's fault" even though I have proof in my statement that it is Pearson. They told me to email customer support since they don't have a number, but with how the service is so far...

I'm not sure if they're even going to help me.

C'mon Pearson, you guys already make money by making students pay for their homework. Why are you so blatant with your greed?

Product or Service Mentioned: Pearson Education Mastering Chemistry Program.

Reason of review: Problems with payment.

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