I want a refund | Pearson Education review from Houston, Texas

I paid for the wrong access code.
View full review
Review
#1655248 Review #1655248 is a subjective opinion of poster.
Trouble logging in - Pearson Education review
Trouble logging in - Pearson Education review
I am trying to log in and it keeps telling me register before logging in. But i already have an account.
View full review
1 comment
Anonymous
#1738730

Same thing is happening to me and they won’t answer phones. It is crazy, I got a 0 for an assignment on my math lab because of it.

Review
#1634916 Review #1634916 is a subjective opinion of poster.

Refund Help | Pearson Education review from Houston, Texas

I requested for a refund that I mistakenly paid for and I haven’t gottten my money yet
View full review
Review
#1619852 Review #1619852 is a subjective opinion of poster.

Horrible customer service | Pearson Education review from Houston, Texas

Your customer service is absolutely terrible I've been waiting on a refund for around 4 months on books that were ordered a year ago
View full review
Review
#1569096 Review #1569096 is a subjective opinion of poster.

Mad Mad and mad | Pearson Education review from Houston, Texas

This is my Case #: 06225844 My bank charged two times my Pearson access. Pearson does not accept the charge. Now I do not have my money and I do not have access for complete my test!!!!!!!!!!!
View full review
Review
#1459781 Review #1459781 is a subjective opinion of poster.
Reason of review
Problems with payment

Horrible | Pearson Education review from Houston, Texas

1.2
Details
never picks up the phone. They are absolutely useless and horrendous. I cannot believe that they accept this as good customer service. I attempted to use my math lab login code and all I get is an error message on the site so I cannot access my materials and I am on a limited time frame to finish the course work. I have been on hold for over 40 minutes with no pick up at all. i will be sending emails to the head headquarters for this. I will not put up with all of this horrible non-sense while I am attempting to go to school with a full time job. All and all a horrible product with incompetent people providing customer service....if there is any.
View full review
Review
#861503 Review #861503 is a subjective opinion of poster.
Service
Pearson Education Customer Care
Pros
  • Non
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • slow support

Beware, instructors: big Pearson Fail ! | Pearson Education review from Houston, Texas

3.0
Details
I have 3 assignments due and suddenly: "There is a problem with your authentication, possibly due to inactivity. For your safety, you have been logged out and must sign in again to continue." No chat, no phone number, no nothing. 5 minutes ago I had an A in this class - now I have a C. If assignments are due daily, then the site should operate daily. This platform will cost your students their grades and there won't be anything you can do about it. My professor is so frustrated with them she could just scream. Don't use this product!
View full review
2 comments
Anonymous
#974396

There is a chat and a phone number available on the website.

Anonymous
#974425
@duhh

They never reply on the phone because it is the wrong number and the chat is a joke. I been on waiting for 2 hours with no response

View more comments (1)
Review
#624779 Review #624779 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$500
Preferred solution
Deliver product or service ordered

Contact Pearson Education Customer Service

Website:
Mailing Address:
80 Strand
London , England WC2R 0RL
United Kingdom
Phone:
(866) 264-0620
All Pearson Education Contacts

Pearson Education Products and Services Reviews

Compare Pearson Education to

Pearson Education
Pearson Education
369 reviews
1.4
VS
Cengage Learning
Cengage Learning
369 reviews
1.4
Compare Pearson Education vs Cengage Learning

Latest Question

Pearson Education Questions