State: Texas Clear all filters (14 of 299 reviews match)
filters
state:
city:
Show
product:
Show
REVEL claims to be a textbook replacement with supplemental activities to aid in learning. Problem is, you cannot view the text alone without multiple "interactives" on every page which inevitably get skipped, and there is no way to prevent the quizzes from popping up...
Read more
1.7
#919379
Reply to reviews
Mymathlab is the worst possible math tool a college program can impose on a student. I have found myself wasting hours of valuable time in a mini-mester to figure out what the software wants me to answer as opposed to the answer I can mathematically prove. Because of...
Read more
#885065
Reply to reviews
never picks up the phone. They are absolutely useless and horrendous. I cannot believe that they accept this as good customer service. I attempted to use my math lab login code and all I get is an error message on the site so I cannot access my materials and I am on a...
Read more
1.2
I liked
  • Non
#861503
Reply to reviews

Pearson Education Mymathlab Program Review

Pearson Education
#924162
I like being able to do HW, the resources for learning & studying and even testing. However, getting customer support without jumping through hoops, needs substantial improvement. Too much red tape. For the record, the product is great but no immediate help for specific IT help.
Comment
Show

Pearson Education Mymathlab Program Review

Pearson Education
#910773
1.0
Details
Bought college algebra with mymathlab. Did not receive mymathlab code. Was told i misplaced it and "oh well, you need to buy another code". Horrible customer service. Hope i never have to use anything from this company again.
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Location
Price Affordability
Product or Service Quality
Reliability
Scholarship, Grants and Programs
Staff
Value for money
Website

Pearson Education Customer Care Review

Pearson Education
#857347
On phone for an hour in 15 minutes.May 31 2:16 pm still no help. What is this?
Comment
Show
I was sent the wrong desk copy 3 times in a row. The website won't let me complain because I can't choose my department (math!) out of their list, because they don't have "mathematics" there. Really? I can't e-mail them because they forgot to put "math" as one of...
Read more
1.0
I didn't like
  • Customer service and
#850780
Reply to reviews
I was assigned to use Pearson education MYITLAB for my economics class, and it has failed to register me three times. I've tried different computers, different browsers, and nothing has worked. Whats even more frustrating is the fact that they have managed to charge my...
Read more
#826488
Reply to reviews
i bought n access code for the mastering a&p i registered my code but was asked to submit my class course id every time i logged in being the first time i had ever used it i ever used it i thought it was normal or for security purposes until my grades are finally...
Read more
1.0
I didn't like
  • Code failure
#631416
Reply to reviews
I have 3 assignments due and suddenly: "There is a problem with your authentication, possibly due to inactivity. For your safety, you have been logged out and must sign in again to continue." No chat, no phone number, no nothing. 5 minutes ago I had an A in this...
Read more
Anonymous
duhh

There is a chat and a phone number available on the website.

3.0
#624779
Reply to reviews

This is more of a technical problem. Not much to do with customer service although I have seen quite a few of them. What *** me off about Pearson is their over expensive online ***. Is MyStatLab really worth $110??? It's NOT! SOme things about it are ok, but what ***...
Read more
1.5
#591750
Reply to reviews
We have to use an older version of Java to make TestNav work. We are manually un-installing Java 8! This is a security issue and very time consuming! I called their tech support and their guy was vey unhelpful and when I asked to speak to a supervisor I was told there...
Read more
#549011
Reply to reviews

Contact Pearson Education

Mailing Address:
Pearson Education, Inc.
One Lake Street,
Upper Saddle River, New Jersey 07458
Phone:
(800) 922-0579
More
I have had to contact pearson 3 different times all in the past 4 hours and my problem has not only yet to be solved but is also WORSE than it was previously. My problem was simply that I could not access my course and needed to know why and how I go about solving that...
Read more
1.0
#538090
Reply to reviews