Amarillo, Texas
Not resolved
0 comments

I was assigned to use Pearson education MYITLAB for my economics class, and it has failed to register me three times. I've tried different computers, different browsers, and nothing has worked.

Whats even more frustrating is the fact that they have managed to charge my card successfully every time, but have not been able to actually activate my course. My grade in the class absolutely depends on Pearson, and they have done nothing but let me down. I'm even currently on hold with customer support, and its been 30 minutes.

The customer service is un-helpful and provide only how to receive a refund. I don't want a refund I want to access the class I've paid for.

Product or Service Mentioned: Pearson Education Myitlab Program.

Reason of review: Pricing issue.

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