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Pearson Education - Exam Reschedule

2.8
Details
Exam that was taken on Oct 24th had numerous stability issues which consequently caused me to not able to complete the course. Procter raised concerns as my eyes were wandering however with the exam repeatedly frozen and the long wait time before being re-engaged caused much frustration. I have since attempted to reschedule this exam and if necessary take it instead a Pearson testing center in hopes of improving stability. However after waiting over an hour on the phone and it still being during the work day I was unable to complete my rescheduling for this exam (AZ-500) and regrettably will have to re-attempt contacting Pearson when more time permits.
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Review
#1695674 Review #1695674 is a subjective opinion of poster.
Service
Pearson Education Exam
Reason of review
Access/ activation issues
Loss
$165
Preferred solution
Reschedule exam

Pearson Education - I have a concern

Pearson Education - I have a concern
Hello I’m Diana. I was suppose to receive my lose leaf edition of “A concise Public Speaking Handbook” but I haven’t received it yet and it’s been a couple weeks now. They were suppose to sent it through the mail.
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Review
#1694870 Review #1694870 is a subjective opinion of poster.
Product
Pearson Education Textbook
Pros
  • Accessible online homework
Cons
  • Ease of ordering
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • Customer Seervice

Pearson Education - Website went down in the middle of a quiz three days later still down...

1.2
Details
Pearson Education - Website went down in the middle of a quiz three days later still down...
I have to submit a quiz last Friday before midnight, while working in the quiz the website went down. The professor extended the date for Sunday, today Monday the website still down. I have a test coming and I have no access to the online book that I paid for. I will have to try to get a printed version of the online book. Pearson's website is TERRIBLE! I will choose in the future classes that do not require anything to do with this website. Just a waste of money and time.
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Review
#1693011 Review #1693011 is a subjective opinion of poster.
Product
Pearson Education Website
Cons
  • Server is not reliable
Reason of review
Bad quality
Loss
$750
Preferred solution
Price reduction for the deficient Website and please fix your server!
Tags
  • unavailable
  • Server
  • Unaccesible

Pearson Education in Cypress, Texas - Name change

My requested got escalated to a higher level team.
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Review
#1692803 Review #1692803 is a subjective opinion of poster.

Pearson Education - The worst customer service of any company

1.0
Details
I paid my invoice once via check and they lost it. The next time via credit card and they keep sending me bills. It is impossible to reach them on the phone or ger anyone to return an email. Stay away
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Review
#1692499 Review #1692499 is a subjective opinion of poster.
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution

Pearson Education in Lexington Park, Maryland - Looking for audio books

Looking for an audio reader for organizational behavioral skills 18th edition.
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Review
#1691585 Review #1691585 is a subjective opinion of poster.

Pearson Education - Access code missing from order

1.0
Details
Access code never received and you can’t reach actual person to help you.
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Review
#1691406 Review #1691406 is a subjective opinion of poster.
Product
Pearson Education Textbook
Reason of review
Access/ activation issues
Loss
$85
Preferred solution
Yes I would like the code
Tags
  • Refund

Pearson Education in Germantown, Maryland - Access Code never recieved

1.0
Details
I odered a access code package and my order came in without an access code. paid 85 dollars just so I cannot do my online course.
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Review
#1691405 Review #1691405 is a subjective opinion of poster.

Pearson Education - Double charge

They don’t *** speak English and charged me twice this company is awful and I want my money back now!!!
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Review
#1689972 Review #1689972 is a subjective opinion of poster.
Cons
  • Biliing department
Reason of review
Problems with payment
Preferred solution
Full refund

Pearson Education in Bloomington, Indiana - Forget keeping your computer secure

1.7
Details
Pearson expects you to open up your computer's security settings to be able to run its programs. If you do this for just the few websites Pearson directs you to, they change the sites part of the way through the semester and you lose access again. Build a better product, Pearson.
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Review
#1689428 Review #1689428 is a subjective opinion of poster.
Product
Pearson Education Website