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I have contacted this company 5 times since September 2nd trying to obtain a refund. After 3 attempts 2-1/2 weeks ago I finally received an email that they would refund the money within 10-15 days. Why a refund should take that long is beyond me (it didn’t take them...
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1.0
I didn't like
  • Customer service is nonexistent
  • Returning book is impossible
#1379739
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I needed to return an unopened book because on the first day of class, we were told the book wasn't required. After a horrible one hour on the phone with customer service overseas, I was able to get a return label for UPS. Before all that it took me at least an hour to...
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#1377812
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Pearson Education - No refund

They have awful customer service. I sent back my book for a return and after a month no one ever sent me a confirmation or my money back. I started to send emails to see if they got it and then they said i will get my money in 10 days. It has been 20 days since that email and I have still not gotten my money
1.0
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#1375391
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My school forced me to buy this online book to learn Spanish where i found out it wasn’t even a book, it was a website and it was very glitchy. Whenever I had to do an assignment I had to redo the assignment twice because the website almost never saved anything I did....
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1.6
#1373658
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Pearson Education - Unbearable

"your answer is wrong" ok? Why don't you tell me what's wrong? It doesn't tell you or show you how to correctly use units and docks points everytime you attempt to correct it. It's a crap system. Only bad teachers who are too lazy to grade use this crap
1.1
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#1373643
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My school forced me to buy one of their ebooks to learn Spanish and I found the experience totally confusing and the website often made me frustrated. Whenever I used the website, it would glitch horribly and the assignments my teacher would assign to me most of the...
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#1373642
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I ordered what was supposed to be an ebook from their website. They took the money from my account immediately of course but then “shipped” my access code with no tracking number. The code never showed up I called customer service they told me the would look into what...
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1.0
#1372025
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I have trouble with logging in to my revel Pearson account. Every time i try logging in and it loads, the login page comes back up and i need to put my password again and it does the same, just reloads back to sign in. Then i go to safari and it tells me to register...
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1.0
I didn't like
  • Website and lack of service
#1370735
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What kind of company creates a program that is god awful and doesn't work. It doesn't teach you anything, yet everyone uses it. It's no wonder so many people fail math classes. What happened to the good old days when the professors would teach you and not use this god...
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2.2
I didn't like
  • Almost everything
#1370563
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Pearson Education - Terrible

They decided to hang up on me
1.5
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Website
#1370452
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