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Great costumer services! | Pearson Education review from Kennesaw, Georgia

5.0
Details
I called and yes I had to wait, but they were busy. The person who helped was very nice and helpful and did everything to help me get to my homework and see my assignments. Thank you!
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#1764284 Review #1764284 is a subjective opinion of poster.

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Resolved: NONE now, silly error | Pearson Education review

5.0
Details
NONE now, silly error - Pearson Education review
NONE now, silly error - Pearson Education review
I order loose leaf text books, and they are not punched in the correct interval for standard binders I need for class eceryday and was marked as binder ready and have tested many standard dinders and it does not fit! Please contact me at tmisicko@purdue.edu or 630-272-1043
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Resolved
Review
#1760582 Review #1760582 is a subjective opinion of poster.
Product
Pearson Education Textbook
Pros
  • Clear and concise explations
  • Quality authors
  • Accessible online homework
Cons
  • Terrible customer service
  • There is no customer service phone number
  • This happening and feel ignored
Reason of review
Damaged or defective
Loss
$170
Preferred solution
Deliver product or service ordered
Tags
  • Pearson Online Math
  • Mymathlab
  • Linear Algebra
  • A La Carte Edition

I'm having trouble with math symbols | Pearson Education review from Minneapolis, Minnesota

4.9
Details
Katrina helped me a lot with my problem and we were able to solve it. Thanks to her.
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Review
#1717571 Review #1717571 is a subjective opinion of poster.
Service
Pearson Education Customer Care
Reason of review
Good customer service

Refund | Pearson Education review from Christiansburg, Virginia

4.8
Details
I spoke with a representative over the phone.
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Review
#1713380 Review #1713380 is a subjective opinion of poster.

Can't up grade my stats lab | Pearson Education review from Honea Path, South Carolina

5.0
Details
All good! Your team was great. Everything is up a working now.
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Review
#1710502 Review #1710502 is a subjective opinion of poster.

Pearson cares about students! | Pearson Education review

5.0
Details
I had the sincere pleasure of speaking with Aiko in a Philippines call center and I was very please with her efficient and polite customer service! Aiko recognized the issue with my online Stats course and transferred me to tech support to have it resolved. In general, some but not all, US citizens may not like that their calls are transferred overseas but it is customer support agents like Aiko that insure great service and show pride in their work. Thank you, Mike
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Review
#1702317 Review #1702317 is a subjective opinion of poster.

My product code does not match what the website is asking for | Pearson Education review

4.7
Details
hi I purchased the BCOM and MIS books. however the product codes required for registration contain less digits than the website is asking me to enter. Please call me 404.644.4060 at your earliest convenience. Thanks, Luciana Granger
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Review
#1678930 Review #1678930 is a subjective opinion of poster.
Product
Pearson Education Textbook
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

They Fixed my Problem :D | Pearson Education review from Brisbane, Queensland

5.0
Details
Ordered a textbook package that came with the an online textbook. Despite the online textbook out already the package wouldn't come out until a few months after my classes started. Contacted Pearson and they resolved this issue immediately giving me access to the digital textbook! I literally can't thank them enough for understanding the my situation and acting quickly. I know Pearson may get alot of flak from other people with other bad experiences but for me although this may sound corny I couldn't be more grateful!
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Review
#1669420 Review #1669420 is a subjective opinion of poster.

I cannot access my course | Pearson Education review

4.7
Details
Could not get into my Pearson account
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Review
#1658399 Review #1658399 is a subjective opinion of poster.
Pros
  • Accessible online homework
  • That they tried to resolve the issue
Reason of review
Good customer service
Tags
  • Mymathlab

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Pearson Education Questions

Labproblem | Pearson Education review from Union City, New Jersey

5.0
Details
Try to fixed the problem
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Review
#1657897 Review #1657897 is a subjective opinion of poster.
Service
Pearson Education Technical Support