Rating: 5 Stars Clear all filters (8 of 835 reviews match)
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Pearson Education - I cannot access my course

4.7
Details
Could not get into my Pearson account
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#1658399 Review #1658399 is a subjective opinion of poster.
Reason of review
Good customer service
Tags
  • Mymathlab

Pearson Education in Union City, New Jersey - Labproblem

5.0
Details
Try to fixed the problem
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#1657897 Review #1657897 is a subjective opinion of poster.

Pearson Education - Having issue with site

4.7
Details
I had an issue with logging in to Pearson and it was resolved in a very professional manner.
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Review
#1657709 Review #1657709 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Preferred solution
My issue was resolved

Pearson Education - To buy books

5.0
Details
I spoke on the phone with Veab, and she was able to direct me to fix the problem I was having fast and efficiently. She was also very friendly and continuously let me know she was going to solve the problem, which she did !Great employee !!
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#1625516 Review #1625516 is a subjective opinion of poster.
Pros
  • Customer service
  • Books and digital content
Reason of review
Good customer service

Pearson Education in Lynwood, California - Testing

5.0
Details
I called about a voucher question And received great customer service
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#1582648 Review #1582648 is a subjective opinion of poster.
5.0
Details
Last Wednesday I started having issues with accessing my etext book, I called today (Saturday) and spoke with a gentleman named Erick. Let's just say, he went beyond to assist me with my problem. Turns out is was a browser issue. Despite the fact I said I'll call Apple...
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#1182222 Review #1182222 is a subjective opinion of poster.
Reason of review
Good customer service

Pearson Education - Customer Care Review

4.7
Details
I actually have a good review. Yes, the homework answer process is lengthy, Im aware. However, today i dealt with support for the first time and was highly pleased! I took a calc. Class last semester and had to withdraw, long story short i registered for it again this semester hoping my access code would still work. When i logged onto my account, it didnt. After calling i was told that the book had changed and I would have to get a new code. It was very disheartening since i pay for everything out of pocket and did not want to pay 100 dollars for a hw code i just bought last semester. The rep. Called me back about 10 minutes after we hung up to tell me that she was misinformed and that she would be sending a new code to me right away. I hope this helps anyone in the same situation!
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#988133 Review #988133 is a subjective opinion of poster.
Reason of review
Good customer service

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