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? I think it could have been a mistake. Multi semester option might not work for you. | Pearson Education review

3.5
Details
I ordered the SPA 115 MySpanishLab membership last semester. I used it for the last semester and I expected to already have the access code in there unlocked for the next class. My teacher told me to do the multi-semester option to save money since the class uses the same book. Very confused on how this works but I paid a lot of money, and my teacher keeps nagging me about getting this access code hopefully because I am falling behind.
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Review
#1767764 Review #1767764 is a subjective opinion of poster.
Product
Pearson Education Myspanishlab Program
Reason of review
Access/ activation issues
Loss
$150
Preferred solution
Really just want this semester so that I can move on and get an A in this class. Falling behind so early will really ruin me.

Refund is late | Pearson Education review

4.2
Details
Refund is late - Pearson Education review
Refund is late - Pearson Education review
Refund is late - Pearson Education review
Ive returned the book I order to ups December 27, 2019 and the expected date to have the the book delivered to the Pearson Ed Returns Facility January 7. Its the 20 of January and I still dont have my return money.
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Review
#1767668 Review #1767668 is a subjective opinion of poster.
Product
Pearson Education Textbook
Pros
  • Easy to find what you need
Cons
  • Currently my refund is missing
Reason of review
Return, Exchange or Cancellation Policy
Loss
$85
Preferred solution
Full refund

Access Code | Pearson Education review

4.0
Details
I recently purchased the e-text book for Revel Exploring the Hospitality Industry, 4e however I haven't received the access code. I need access code!!!! Cry Cry Angry
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Review
#1670745 Review #1670745 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

I am STILL unable to access my chemistry course, even after the revision! | Pearson Education review from Toccoa, Georgia

4.1
Details
I signed in to my account to do Chemistry for the second time ever. Unfortunately, for some reason the course will not display anything beyond a small sentence: "Please wait, your course is loading." I waited for an HOUR and nothing happened, despite refreshing the course several times! Wtf Shrug I desperately need HELP! PLEASE!
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Review
#1644640 Review #1644640 is a subjective opinion of poster.
Product
Pearson Education Program

Access code to My lab | Pearson Education review

4.0
Details
had a great experience. and the answers that I requested were answered and I was given great customer service.
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Review
#1640330 Review #1640330 is a subjective opinion of poster.
Service
Pearson Education Customer Care
Pros
  • When it worked it was a good site to use
Reason of review
Good customer service

Unable to upgrade (purchase) access for my semester class. The two week free trial is about end. | Pearson Education review

4.1
Details
Registration was confused on transaction, manually completed by customer service
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Review
#1638354 Review #1638354 is a subjective opinion of poster.
Pros
  • Accessible online homework
Cons
  • Difficult to enlarge the tiny text
Reason of review
Good customer service

Access code | Pearson Education review

3.9
Details
Can't enroll in the access.
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Review
#1550260 Review #1550260 is a subjective opinion of poster.
3.6
Details
Exceeding scheduled maintenance time - Pearson Education review
Their maintenance issue was listed as having been scheduled for completion on continually further times, and now their site says it is down until further notice.. Not a good time for this considering the first exam is very soon. Ive had issues with them before with...
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Review
#1065873 Review #1065873 is a subjective opinion of poster.
Product
Pearson Education Website
Pros
  • Easy and fast
Cons
  • Reliability issues
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
3.6
Details

Update by user Feb 29, 2016

Finally got in contact with someone but the problem persists and they couldn't two me more information on what or how they see trying to fix it. Apparently over 80% of their products were affected.

This is ridiculous. How does that happen

Original review posted by user Feb 29, 2016

I am so fed up. i've been on...
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Review
#800026 Review #800026 is a subjective opinion of poster.
Pros
  • I love the interactivity
  • Set up and study plan is super helpful
Cons
  • Crashing on an browser
  • Bad 24 7 support
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

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