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Pearson Education in Toccoa, Georgia - I am STILL unable to access my chemistry course, even after the revision!

4.1
Details
I signed in to my account to do Chemistry for the second time ever. Unfortunately, for some reason the course will not display anything beyond a small sentence: "Please wait, your course is loading." I waited for an HOUR and nothing happened, despite refreshing the course several times! Wtf Shrug I desperately need HELP! PLEASE!
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#1644640 Review #1644640 is a subjective opinion of poster.

Pearson Education - Access code to My lab

4.0
Details
had a great experience. and the answers that I requested were answered and I was given great customer service.
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#1640330 Review #1640330 is a subjective opinion of poster.
Pros
  • When it worked it was a good site to use
Reason of review
Good customer service

Pearson Education - Unable to upgrade (purchase) access for my semester class. The two week free trial is about end.

4.1
Details
Registration was confused on transaction, manually completed by customer service
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#1638354 Review #1638354 is a subjective opinion of poster.
Pros
  • Accessible online homework
Cons
  • Difficult to enlarge the tiny text
Reason of review
Good customer service

Pearson Education - Access code

3.9
Details
Can't enroll in the access.
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#1550260 Review #1550260 is a subjective opinion of poster.
3.6
Details
Pearson Education - Exceeding scheduled maintenance time
Their maintenance issue was listed as having been scheduled for completion on continually further times, and now their site says it is down until further notice.. Not a good time for this considering the first exam is very soon. Ive had issues with them before with...
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#1065873 Review #1065873 is a subjective opinion of poster.
Pros
  • Easy and fast
Cons
  • Reliability issues
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
3.6
Details

Update by user Feb 29, 2016

Finally got in contact with someone but the problem persists and they couldn't two me more information on what or how they see trying to fix it. Apparently over 80% of their products were affected.

This is ridiculous. How does that happen

Original review posted by user Feb 29, 2016

I am so fed up. i've been on...
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#800026 Review #800026 is a subjective opinion of poster.
Pros
  • Set up and study plan is super helpful
  • I love the interactivity
Cons
  • Crashing on an browser
  • Bad 24 7 support
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

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