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I’m paying to be tortured by your so called online mastering physics

1.7
Details
Mastering physics online homework is an absolutely horrific excuse for learning. Mathematics/physics/any sciences really are not appropriate for this form of instruction. My brain retains nothing. It is proven that typing in front of a computer screen does not in anyway replicate good old pencil and paper. This is due to stimulating completely different areas of the brain. All that is being accomplished With your format is wasting my precious time.

User's recommendation: Run if you can! Do all homework in the book separately.

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ID
#2186789 Review #2186789 is a subjective opinion of poster.
Location
Fairfax, Virginia

Very shoddy customer service

1.7
Details
I paid for eText and after using it for a couple of days, was not able to login anymore. I literally spent probably over 8 hours just trying to contact them by email, text and waiting on phone listening to their elevator music for an agent to pick up... in fact Im still listening to the standby music as I text this waiting for the next available representative to assist me with my refund.

User's recommendation: I would use a better rated company for what you’re looking for. Not quality customer care or web builders.

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ID
#2152873 Review #2152873 is a subjective opinion of poster.
Loss
$25
Preferred solution
Deliver product or service ordered

Literally extortion

1.8
Details
I am not happy that sometimes, even if a given course is assigned, that the student has to pay $50, $100, $200+ solely to take the exams for the course, because it's on Pearson. It's extortion towards lower-income students, e.g. me.

User's recommendation: Avoid professors who use Pearson, at all costs.

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ID
#2142403 Review #2142403 is a subjective opinion of poster.
Product
Pearson Education Mylab And Mastering Program
Cons
  • I did not like their overpriced online software
  • Prices are almost extortion
Loss
$1000
Preferred solution
Full refund

Just want to ask test still goung as there is a restriction i. Melbourne

2.0
Details
I was waiting and Not connected to Phone
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ID
#2094752 Review #2094752 is a subjective opinion of poster.
Cons
  • No working phone number for college students
Preferred solution
Want to confirm test. Still going on in Melbourne

Pte test

1.5
Details
Terrible quality of audios. Images tha should be in colour are blaxk and white which make difficult to see any different on a bar chart
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ID
#2090506 Review #2090506 is a subjective opinion of poster.
Location
Truganina, Victoria

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Error with acess code

2.2
Details
When I started the free two weeks I dont know if it was a glitch in the system but it didnt allow me to log on immediately it took about 48 hours. However, my free access code did not last the full two weeks. It expired yesterday evening. I find this unfair since it was unable to access it the first 48 hours and would like to see if its possible I get those 48 hours credited.
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ID
#1970778 Review #1970778 is a subjective opinion of poster.
Location
Palm Bay, Florida
Product
Pearson Education Course

This guys are disgustinf

2.2
Details
I bought a book volume 1 and figured out that you can not buy volume 2. and there is no real way to contact them without giving away all your personal informations

User's recommendation: Do not buy anything from them.

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ID
#1942073 Review #1942073 is a subjective opinion of poster.

I need to return product

2.1
Details
I need to speak with a representative, and there are so many hoops to get through JUST to use the phone number than doesnt even go through.

User's recommendation: Allow them to get into context with you easily.

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ID
#1937514 Review #1937514 is a subjective opinion of poster.
Loss
$85
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Issues with account

2.4
Details
In October, I got a Pearson Mastering account for one year and now it is not letting me log in. I have assignments due on Sunday and it is saying I need to buy a new subscription but I don't have the money to buy one and I should still have access since a bought a year subscription.
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ID
#1873101 Review #1873101 is a subjective opinion of poster.
Pros
  • I like the concept of this business
  • Accessible online homework
Cons
  • Could not get a hold of anyone of answer a question for faculty
Preferred solution
Deliver product or service ordered

Pearson Education Products and Services Reviews

Product or Service Reviews
Mobile Application  1.4 4
Exam  1.6 18
Mymathlab Program  1.3 103
Website  1.4 105
Mylab And Mastering Program  1.1 21

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Latest Question

My account is locked and I don't know my Gmail password neither do I have a phone number

I'm locked my math xl account

Pearson Education Questions

Can't log in

2.3
Details
Pearson Education - Can't log in
I have account with Pearson but from 2 days I can not log in to my account. I have homework to do.
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ID
#1871891 Review #1871891 is a subjective opinion of poster.

System is down and I need to complete a test

2.4
Details
Pearson Education - System is down and I need to complete a test
The system has been down for two days and just starting working again this morning now the servers are down again. This is unacceptable Im a college student trying to complete multiple math assignments that are due tonight and I cant, because you guys dont have a handle on whatever issue your company is having and its disappointing. I try and click on homework and it shows a blank page, and I have a picture of what Im seeing. I need these assignments completed. So get your system up and running again ASAP.
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ID
#1845763 Review #1845763 is a subjective opinion of poster.
Pros
  • Easy and fast
Cons
  • Problems problems problems
  • Mathlab functioning
Preferred solution
Fix the system so I can complete my work

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Extending trial

2.4
Details
Cannot access my account because I have been locked out. Completed all assignments within two week trial and now cannot see any of the grades assignments.

User's recommendation: Don’t rely on the two week trial, even if you complete all of the assignments within the timeframe. It will lock you out of you account and fail you from the class.

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ID
#1818734 Review #1818734 is a subjective opinion of poster.
Product
Pearson Education Account
Pros
  • Useful
Cons
  • Time-consuming
  • Expensive
  • Redundant
Preferred solution
Let the company propose a solution

Check your account before ordering they never answer

2.4
Details
I have an online subscription but I also bought an access code by mistake I would like to return the access code. I was told by someone who emailed me that was I was able to just send the access code back for a refund without loosing my online subscription. I have been emailing back and forth and have been having difficulty getting in touch with people. I just wanna talk to someone and figure out what is going on with my access and subscription.
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ID
#1781802 Review #1781802 is a subjective opinion of poster.
Location
The Bronx, New York
Reason of review
Return, Exchange or Cancellation Policy
Loss
$83
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Be careful with ordering online

1.6
Details
So-- my daughter informed me that she needed the biology textbook with the access code for college. Like a dutiful mom I went online and went to Pearson to order it. The order got stuck on a screen that says "placing order"--- so I try to refresh it and get it unstuck.3 times --- so my bank tells me that went through as a pre-authoization. So now I am over $600 in the hole with the bank. NO BOOKS were ordered at all. And customer service informs me that they can't put the money back into circulation for another 3-5 business days. So-- no book for my daughter-- and no spending money until they credit it back. Thanks Pearson--- you give me such faith in your products.
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ID
#1775264 Review #1775264 is a subjective opinion of poster.
Pros
  • Have a lot of products
Cons
  • Website and customer service below standard
Reason of review
Order processing issue
Loss
$478
Preferred solution
Put through the order for 1 set of the book/access code and refund my other money
2.0
Details
I called technical support regarding the error message I received while copying the course material from an old course into a new course. While on call, I was transferred three times as the representatives could not understand the problem of "course copying." When I...
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ID
#1760707 Review #1760707 is a subjective opinion of poster.
Location
Vail, Colorado
Service
Pearson Education Technical Support
Reason of review
Technical support