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Try to cancel my account | Pearson Education review

2.3
Details
Called did not go through
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Review
#1764561 Review #1764561 is a subjective opinion of poster.
Pros
  • When it worked it was a good site to use
Cons
  • Video help is terrible

Access code not working | Pearson Education review

1.8
Details
Said the number wasnt available
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Review
#1761012 Review #1761012 is a subjective opinion of poster.
Product
Pearson Education Mobile Application
Pros
  • Well laid out web site
Cons
  • Tech support
Reason of review
Poor customer service
Loss
$93
Preferred solution
Full refund
2.0
Details
I called technical support regarding the error message I received while copying the course material from an old course into a new course. While on call, I was transferred three times as the representatives could not understand the problem of "course copying." When I...
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Review
#1760707 Review #1760707 is a subjective opinion of poster.
Service
Pearson Education Technical Support
Reason of review
Technical support

Charged for a code and never got it and double charged | Pearson Education review

1.8
Details
I was double charged for a order that I didnt even get a code for or order confirmation. When I called to resolve I got no answer.
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Review
#1759851 Review #1759851 is a subjective opinion of poster.
Service
Pearson Education Customer Care
Cons
  • Online support
  • Cannot process a refund
  • Server is not reliable
Reason of review
Order processing issue
Loss
$181
Preferred solution
Let the company propose a solution
Tags
  • Pearson Etext

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Do not find username and password | Pearson Education review

2.0
Details
Hi Its international call from india and waste lot of money but did not get respond. You should provide free chargable number in each country. Thanks
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Review
#1737645 Review #1737645 is a subjective opinion of poster.
Service
Pearson Education Customer Care
Reason of review
Angry
Loss
$20
Preferred solution
Full refund

Ordering I’m | Pearson Education review

2.2
Details
I was trying to find which version of the book to buy to be able to have a sheet to put my answers for my nutrition final. The only thing all three women kept telling me was the ibsn which I made clear multiple times was NOT what the phone call was about as I already have this information and actually gave them that information. All three were also very hard to understand and would talk over me. Highly unprofessional for a scholarly company.
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Review
#1721284 Review #1721284 is a subjective opinion of poster.
Service
Pearson Education Customer Care
Cons
  • Absolutely everything
  • Terrible explanations
  • Customer service will not answer after 4 hours
Reason of review
Poor customer service
Loss
$1700
Preferred solution
Let the company propose a solution
2.0
Details
While studying for the NES 302 History exam, I have come across several errors in the Pearson study guide. This is very alarming, especially when having to list events in chronological order. Pearson is a leader in the Ed-Tech industry which would have me believe these...
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Review
#1698952 Review #1698952 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Account access after resetting password | Pearson Education review

1.8
Details
Provided very poor customer service, I provided the customer service agent with as much details as possible to help me log into my account, However, even after staying on the phone for 45 minutes, my problem remained unresolved.
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Review
#1698864 Review #1698864 is a subjective opinion of poster.
Product
Pearson Education Account
Cons
  • Poor technical support
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

Forget keeping your computer secure | Pearson Education review from Bloomington, Indiana

1.7
Details
Pearson expects you to open up your computer's security settings to be able to run its programs. If you do this for just the few websites Pearson directs you to, they change the sites part of the way through the semester and you lose access again. Build a better product, Pearson.
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Review
#1689428 Review #1689428 is a subjective opinion of poster.
Product
Pearson Education Website

Contact Pearson Education Customer Service

Website:
Mailing Address:
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London , England WC2R 0RL
United Kingdom
Phone:
(866) 264-0620
All Pearson Education Contacts

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Latest Question

Pearson Education Questions
2.0
Details
I decided to use the live chat since its 11:50 PM right now. Now, the agent was very nice, but they had no idea how to help me to the point that I ended up figuring it out WHILE they were still trying. My issue? All of the assignments I completed were suddenly showing...
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Review
#1688560 Review #1688560 is a subjective opinion of poster.
Product
Pearson Education Website