Pearson Education customer service is terrible. We have been trying to get a refund for purchasing a MathLab online code for a course that was dropped. However, we've been getting the serious run-around for over two months. Plus you can't even find a phone number for...Read more
- That the issue was finally resolved
Pearson representatives assured me that the textbook would be bound, not loose-leaf. I called twice to speak with two different representatives to make sure that the purchase was for a bound hard-copy of the textbook. It arrived as loose-leaf. I was fine with the...Read more
I purchased an e-book for my university course only to discover that I could not register or access my e-book. So after many attempts of trying to resolve the issue, I contacted support. Support basically informs me that you cannot access the e-book I purchased without...Read more
I didn't like
- Refund policy
Terrible experience with financial lab. It will give you 0 points only because your formula doesn't match what they have programmed! I got crazy trying to figure out the mistake, however it just gave me 0 for correct answers only because I've calculated it differently....Read more
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