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Resolved: NONE now, silly error | Pearson Education review

5.0
Details
NONE now, silly error - Pearson Education review
NONE now, silly error - Pearson Education review
I order loose leaf text books, and they are not punched in the correct interval for standard binders I need for class eceryday and was marked as binder ready and have tested many standard dinders and it does not fit! Please contact me at tmisicko@purdue.edu or 630-272-1043
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Resolved
Review
#1760582 Review #1760582 is a subjective opinion of poster.
Product
Pearson Education Textbook
Pros
  • Clear and concise explations
  • Quality authors
  • Accessible online homework
Cons
  • Book does not fit any standard binder
  • Terrible customer service
  • This happening and feel ignored
Reason of review
Damaged or defective
Loss
$170
Preferred solution
Deliver product or service ordered
Tags
  • Pearson Online Math
  • Mymathlab
  • Linear Algebra
  • A La Carte Edition
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Know what is needed and required for sure before purchase | Pearson Education review from South Gate-East Los Angeles, California

Know what is needed and required for sure before purchase - Pearson Education review
Know what is needed and required for sure before purchase - Pearson Education review
Know what is needed and required for sure before purchase - Pearson Education review
Hi, my name is Alice Claros, a student at East Los Angeles College. I am required to have a textbook of "Essentials of Sociology: A Down-To-Earth Approach", 13e by James M. Henslin, and I only bought the access code, the cashier who attended to me inform me by telling me I had to contact the company, which I assume is Pearson, so I paid a total of $109.95, I was told to contact the company so I can request the book itself without purchasing in a hardcover or looseleaf, I was looking through the Pearson website searching for where I can request the book without buying anything. Please contact me at: clarosam5586@student.laccd.edu or alicemclaros@gmail.com my phone is disconnected but give it a try at (323) 253-7609 to send the book by mail, please send it at the address: 2121 E. 99th pl #190 Los Angeles, CA 90002
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Review
#1753590 Review #1753590 is a subjective opinion of poster.
Product
Pearson Education Textbook
Reason of review
Access/ activation issues
Loss
$106
Preferred solution
Deliver product or service ordered
Tags
  • Pearson Online
1.0
Details
I was on and off hold for FOUR HOURS - Pearson Education review
I’ve had to contact Pearson twice this week. The first being a two hour ordeal where I was hung up on and put on hold mid sentence. Then today I had another issue that took me from 12:30 to 4:30 to resolve. I was getting hung up on, redirected, I had to fill out online...
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5 comments
Anonymous
#1796836

Agreed! It's next to impossible to actually get in touch and their email links don't work!!!

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Review
#1640603 Review #1640603 is a subjective opinion of poster.
Service
Pearson Education Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
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Wrong Purchase | Pearson Education review from Glendora, California

1.0
Details
Wrong Purchase - Pearson Education review
I want a refund so I can purchase the right product and I can not get ahold of Pearson or anyone who will help me
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Review
#1760499 Review #1760499 is a subjective opinion of poster.
Service
Pearson Education Customer Care
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Unknown | Pearson Education review

Unknown - Pearson Education review
Number was said to be incorrect or temporarily unavailable.
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Review
#1761110 Review #1761110 is a subjective opinion of poster.
Service
Pearson Education Customer Care
Pros
  • Books and digital content
Cons
  • Phone service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$75
Preferred solution
Full refund
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I need my access code. | Pearson Education review

I need my access code. - Pearson Education review
I accidentally created my pearson account with the wrong email and then bought an ebook. I have corrected the email in my account settings, but i dont have a confirmation email from the ebook i purchased.
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Review
#1762844 Review #1762844 is a subjective opinion of poster.
Product
Pearson Education Account
Pros
  • I dont know

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Resolved: Inconveniency/need replacement book | Pearson Education review

Update by user Jan 15

Customer service replaced

Original review posted by user Jan 13

Nobody answered the customer support line
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Resolved
Review
#1760590 Review #1760590 is a subjective opinion of poster.
Service
Pearson Education Customer Care
Pros
  • Good authors
Cons
  • Bad customer service
Reason of review
Poor customer service
Loss
$130
Tags
  • Course Materal

Interactive Science | Pearson Education review

Interactive Science - Pearson Education review
Interactive Science - Pearson Education review
Interactive Science - Pearson Education review
Every time I try to do my homework for both bio courses and sociology this is what pops up. I have shown below this occurring on three different types of devices: iPad, computer and iPhone.
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Review
#1760486 Review #1760486 is a subjective opinion of poster.
Product
Pearson Education Website

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Steer Clear | Pearson Education review

1.0
Details
I ordered a book for next day shipping. After I ordered it I was emailed many hours after I ordered it about it being on back order. No further information was provided. My next day shipping was not reimbursed. I have not been able to get in contact with them after emailing and texting their order support number.
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Review
#1752977 Review #1752977 is a subjective opinion of poster.
Service
Pearson Education Shipping Service
Reason of review
Poor customer service
Loss
$40
Preferred solution
Price reduction

Contact Pearson Education Customer Service

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Latest Question

Pearson Education Questions

Does find the page | Pearson Education review

1.0
Details
Does find the page - Pearson Education review
Does not load or find a course id
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Review
#1756722 Review #1756722 is a subjective opinion of poster.
Product
Pearson Education Textbook
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution
Tags
  • Online Textbook