Can you please hire math professors when writing out math problems. Too many times there have been many wrong answers and many items in the explanation also have errors. Most of the other pupils in the classroom are also complaining about the errors. It would be my...Read more
I didn't like
- Errors and bad user interface
Oh so many things. Submitted a support ticket and never ever get a response. It sits there for months before you get an email saying: We recently assisted you with the following inquiry to Pearson Customer Support: If this issue is not resolved to your satisfaction,...Read more
I didn't like
- Customer support ignoring support tickets
Horrible, horrible, horrible customer service system. Was immediately put through to an agent when initially seeking help, chatted for about 30 minutes, and was ultimately told to speak to my instructor. My instructor has made it clear that she can not resolve...Read more
Pearson Education - Piece of s***
Not only is their tech support unknowledgeable but the program stalls out. It does not recognize actions even when you follow the video step by step.
Pearson Education - Fourth Grade SS and Science the worst
When my daughter gets her online homework answer wrong there is no correction!!!!!! She learns nothing from mistake....just gets low grade on homework where nothing is gained or learned!!!!!
Pearson Education - Trash site
Pearsons sites are complete garbage and never work as theyre supposed to. Whats the point of paying for this service if its not gonna do its job smh. Assignments are constantly down and never able to connect to the server and tech support dont do anything to help In conclusion Pearson can succ it. 0/10000000 would not recommend
Pearson Education - Pearson is absolutely garbage
My tries for questions just disappear even though I havnt used them. Tech support asks me to talk To my professor. Why do we have to pay for this service when they don't bother fixing their glitches. Schools should ask students before forcing us to buy it.
I have used Pearson Online as a teacher, a tutor, and as a student and I can definitively say it is the worst educational product I have ever used (in all three capacities). With the students I teach/tutor, I find that good, well disciplined students struggle to keep...Read more
I didn't like
When I tried to buy an access code for my online math class, they froze my account 3 times. I had to call and get them to unfreeze it. Finally, I drove down to my school and purchased a physical code. When I entered my physical code, I could get into the class, but I...Read more
The incident started with me asking how to put a triple bar into an answer on my homework. I was told that the answer did not require a triple bar. I asked her was she sure, she said yes, I am looking at the answer. I told her I was as well, right out of my Pearson...Read more
I didn't like
- It support as well as their actual website errors
- Tech support
- There is no customer service phone number
I now have several bad experiences with Pearson, but am stuck with them because the college requires them for some courses. In one course, I would do the work online, but Pearson didn't record the score when it sent it to the instructor. Two people in tech support said...Read more
I called Pearson recently to inquire about the price of stand-alone MYLab/Mastery products. I am a student and cannot afford the prices at my college bookstore, so I'm trying to get what I need for the least possible amount. First, the person I spoke to was barely...Read more
Purchased the book thru Amazon 9780789754554. Installed the practice test software (local Windows). Successful install Attempted login - see attached. Used the contact us to register issue on 11/1/2017 no response Today, I called support 1 800 677 6337 guessing I was...Read more
I tried to order college text books two nights ago and the website said there was a problem with the system and the order did not go through using my credit card. Therefore, I tried to place the same order using my PayPal. Same error message. I ended up purchasing the...Read more
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