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Pearson Education - Double Charged
I was double charged for my purchase a month after the purchase because of “system changes.” The Pearsons page has changed but with my bank account too.. Customer service told me it may take up to 2 weeks, then if it’s not resolved I can open up another case. This is...
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1.0
#1292919
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On July 4, 2018 I awoke to see a wonderful amount of $108.11 taken from my account. I have not ordered or authorized this charge as I just paid them at the beginning of June and am still in MyMathLab with four weeks to go. I call them on July 5th only to be put on hold...
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Anonymous
Cam

I'm in the same situation. They sent me an email July 3rd saying they will give me my refund 7-10 days and now its July 16th and still nothing. I'm disputing the charge throug...

Anonymous
Laura

Same happened to me! Where did you find an actual phone number to call? I’ve looked all over the website. Will you share it? Thank you!

1.8
I didn't like
  • Fact that they took money for something i did not order
#1296033
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Where to begin? The videos for Pearson math labs are actually helpful however it's merely soft pitch; the challenging problems in the homework present much more advanced problems that really should be included in the videos. As for the cost, well, you will certainly be...
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Anonymous
Carolyn Lyons

My mathlab keep fading away , very hard to assess at times.The program would reject the right answer,and when I changed it,it would give me the answer that it rejected. I emai...

2.6
#1289615
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I have two issues. I had to take a college level financing course where my institution chose Pearson for all course material. The textbook, Principles of Managerial Financing not only had several typos but the writers clearly about educating students. Pearson's attempt...
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1.0
#1286774
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Purchased a Study guide for Chemistry Endorsement exam. Was able to access it once after hours of frustration. Next time I logged in (just a few days later), the link no longer worked. After multiple long phone holds (they seem to go out of their way to prevent you...
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1.0
I didn't like
  • Cannot process a refund
#1306880
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I was charged twice in the amount of $114.26 and it is utterly impossible to speak to anyone at this bogus company and when you finally get someone on the line they transfer you all over the country because they cannot be bothered. I have submitted prrof of two...
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I didn't like
  • Anything about pearson - they are a bootleg company in every way
#1280894
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This is the third time Pearson has tried to charge me. I purchased their online program for a math class and found there was a second charge made days later. After quite a struggle with a terrible customer service rep I was told that it was a "soft charge" and that it...
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1.1
#1285442
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I bought MyMathLab in the end of May for a class then dropped the class within a week and received $112 back to my credit card. A month later June 26th, I was notified from my bank that Pearson charged my account $110.5 when I have not bought anything. I called...
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1.0
I didn't like
  • Random charges
#1305268
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My temp access expired, their payment system has been down for a week. Have called and online chatted almost everyday this week- I constantly get transferred, told there's nothing they can do, and told there is no customer relations phone number or email for me to...
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1.4
I liked
  • Nada
I didn't like
  • Customer service and
#1286200
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Hi, I contacted the bank today. They said the transaction is already approved. The aproval code is 029020. And the 89.95 USD is showed on my bill. It means you did charge me money. I want you to give me the refunds. Thank you. Sincerely, Yuchen Gu ------------------...
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#1284072
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