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Pearson Education in Jacksonville, Florida - Locked account

Pearson Education - Locked account
I had an account and it’s saying I have to register before signing it and I have already but it won’t even let me register
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1 comment
Anonymous
#1750771

The same thing happened to me!!!!

Review
#1658776 Review #1658776 is a subjective opinion of poster.

Pearson Education - Poor Service

1.2
Details
Pearson Education - Poor Service
Pearson Education - Poor Service
i have ordered 5 books and paid all the amount including the shipping chargers. some how only 3 books reached and remaining were out of stock. they never wanted to inform this to customer. i had to called and followup from them. and subsequently they charged me 2 times of my courier charges. and recently they charges again for another book which i have paid already. as a result i had to suspend my credit card due to uncontrollable deduction from Pearson
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Review
#1658051 Review #1658051 is a subjective opinion of poster.
Pros
  • Book availability in online store
Cons
  • Out of stock
  • Biliing department
Reason of review
Order processing issue
Loss
$36
Preferred solution
Deliver product or service ordered

Pearson Education - I cannot access my course

Pearson Education - I cannot access my course
I tried signing into my lab statistics and forgot my password there I went ahead and reset the password however when I signed it my course that I was already enrolled in was not there
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Review
#1657715 Review #1657715 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

Pearson Education in Irvington, New Jersey - Access code issue

Pearson Education - Access code issue
My acces code says invalid code
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Review
#1654762 Review #1654762 is a subjective opinion of poster.

Pearson Education - Website is complete crap

1.0
Details
Pearson Education - Website is complete crap
Pearson does not support the most popular browsers. Both chrome and firefox just loading a blank screen upon login
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Review
#1654493 Review #1654493 is a subjective opinion of poster.
Cons
  • Crap
Reason of review
Bad quality
Loss
$3275
Preferred solution
Deliver product or service ordered

Pearson Education - Expired Subscription

1.0
Details
Pearson Education - Expired Subscription
My subscription keeps saying it’s expired and its saying I either have to re register or contact Pearson. I just completed an assignment today in my new class that I registered for at 7:00pm. But after I got off and went to log back in I got this Error message.
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Review
#1652506 Review #1652506 is a subjective opinion of poster.
Cons
  • Customer service and
  • Entire system
Reason of review
Poor customer service
Loss
$116
Preferred solution
Let the company propose a solution
Tags
  • Problems
  • Expired subscription

Pearson Education - ALWAYS CRASHING - Can never register

1.0
Details
Pearson Education - ALWAYS CRASHING - Can never register
Been using this program as a student for years, now. I HATE that we have to use them. Every semester I have problems logging in, registering my classes and getting technical support. So much effort goes into getting logged in that by then time I have access to my assignments, I'm totally burnt out. I even switched to a PC instead of a Mac, and allowed all PopUps (not sure why they need that enabled). A HUG HASSLE!! AHHHHHHH!!!!!
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Review
#1640621 Review #1640621 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$11
Preferred solution
GET A BETTER WEB TEAM
1.0
Details
Pearson Education - I was on and off hold for FOUR HOURS
I’ve had to contact Pearson twice this week. The first being a two hour ordeal where I was hung up on and put on hold mid sentence. Then today I had another issue that took me from 12:30 to 4:30 to resolve. I was getting hung up on, redirected, I had to fill out online...
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3 comments
Irene Moore
#1746710
Shopping Expert

According to the Pearson Education reviews on PissedConsumer.com, the company currently has 1.3 out of 5 stars. The rating presented here is based on the feedback offered by customers in 419 different Pearson Education reviews.

Customers are not satisfied with poor customer service, technical support and wait time. However, customers like the website when it is running. To find a solution with Pearson Education, please contact the company customer care team. You may reach out to them by phone at (800) 328-5999 (toll-free number) and by email at scott.overland@pearson.com.

You may also share your experience with Pearson Education customers as well as the company top management by posting your comments via the company social networks. All contact information is available on the Pearson Education Contacts tab on the Pissed Consumer website.

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Review
#1640603 Review #1640603 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Pearson Education in Huntington Beach, California - Terrible Service

1.1
Details
Pearson Education - Terrible Service
I emailed them, no response. I called them, on hold for 15 minutes and counting still. The problem I have is accessing a class that I ALREADY PAID FOR, the website itself shows that I've paid for website access until 2020, however when I click register for class, it tells me insert access code.
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Review
#1640425 Review #1640425 is a subjective opinion of poster.

Contact Pearson Education Customer Service

Mailing Address:
Pearson PLC
80 Strand
London , England WC2R 0RL
United Kingdom
Phone:
(202) 909-4520
All Pearson Education Contacts

Latest Question

Pearson Education Questions

Pearson Education - No Answer

I have a access code and book that my school won’t refund and it unused but I opened it. It was the wrong book that they had on the website.
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Review
#1639708 Review #1639708 is a subjective opinion of poster.
Pros
  • I like the concept of this business
Cons
  • Customer service will not answer after 4 hours
Reason of review
Return, Exchange or Cancellation Policy
Loss
$194
Preferred solution
Full refund