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1.5
Details
Pearson Education - Absolutely Atrocious
Pearson Education - Absolutely Atrocious
Pearson Education - Absolutely Atrocious
I have repeatedly been having issues just using the MyLabs in general. I use MyLab Math and MyLab IT, neither of them work properly. It is touch and go. You either do your work on a good day when everything runs smooth or you can't do it because the system is *** and...
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Author
Cons
  • Myitlab
  • Mymathlab
  • Customer service
Reason of review
Poor customer service
Loss
$434
Preferred solution
Full refund
Tags
Review #1361542 is a subjective opinion of poster.
0 comments

Pearson Education - Online textbook

I NEED ACCESS TO THE TEXTBOOK I PUCHASED!!
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Review #1589527 is a subjective opinion of poster.
0 comments

Pearson Education - Tracking Users' Time without permission

1.0
Details
Pearson is tracking people's time without their permission. This violates their users' rights for privacy under the US Constitution without the expressed permission given by all users of the online products.
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Review #1588974 is a subjective opinion of poster.
0 comments
1.0
Details
I have several textbooks in eText and have been having the same issue with all of them. I have been unable to access some or all of the within-text features or links within the text. For these features that I am supposed to be able to click on, there is no option to...
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Review #1588972 is a subjective opinion of poster.
0 comments

Pearson Education - They over charged my card

Pearson Education - They over charged my card
Pearson Education - They over charged my card
My card was charged and caused my account to go in overdraft.
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Author
Reason of review
Pricing issue
Loss
$84
Preferred solution
Full refund
Review #1588383 is a subjective opinion of poster.
0 comments

Pearson Education - Refund dropped class

1.0
Details
I was told I couldn’t get a refund because it was after 15 days my university gives us more than 15 days to drop a course. I would like a refund .
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Author
Pros
  • Non
Cons
  • Service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$112
Preferred solution
Full refund
Tags
  • Business Failure
Review #1587923 is a subjective opinion of poster.
0 comments

Pearson Education - AWFUL, DOES NOT WORK, WORST COMPANY IN HISTORY

1.0
Details
PLEASE SHUT THIS COMPANY DOWN
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Author
Review #1586037 is a subjective opinion of poster.
0 comments

Pearson Education - Testing

5.0
Details
I called about a voucher question And received great customer service
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Author
Review #1582648 is a subjective opinion of poster.
0 comments

Pearson Education - I need a refund for a book I brought I was unable to use the book.

I had a death in the family and was unable to participate in the class I need a refund for the book I brought. I never used it. It was for an online class. I was on the phone and someone hung up on me after I was waiting on the phone for over 25 min I would like a phone call back.
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Review #1583064 is a subjective opinion of poster.
0 comments

Pearson Education - Half dozen calls and hours of waiting for support. Still no solution. No call back. NO MORE PEARSON!

1.0
Details
I'm a professor. Trying to launch a course that uses some Pearson online resources. I have a small question. I have invested hours in getting an answer from Pearson Tech support. They have created a half dozen case numbers, have referred me to 'High Level Support', but they have not contacted me, and hang up when I called them. My new motto: No more Pearson!
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Author
Pros
  • Some very nice online learning materials
Cons
  • Abysmal customer support
Reason of review
Poor customer service
Loss
$4000
Preferred solution
Change to a different publisher next term.
Review #1580387 is a subjective opinion of poster.

Contact Pearson Education Customer Service

Mailing Address:
Pearson PLC
80 Strand
London , England WC2R 0RL
United Kingdom
Phone:
(202) 909-4520
All Pearson Education Contacts

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0 comments

Pearson Education - Sucks!!!

1.0
Details
their customer service sucks... they are just a mess! it sucks even more for the students because it hurts our grades because of their mistakes with textbooks or not being able to access assignments, and most of the time the practice test has nothing do do with the course
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Author
Reason of review
Bad quality
Preferred solution
Full refund
Review #1577879 is a subjective opinion of poster.