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Pearson Education - Absolutely Atrocious
Pearson Education - Absolutely Atrocious
Pearson Education - Absolutely Atrocious
I have repeatedly been having issues just using the MyLabs in general. I use MyLab Math and MyLab IT, neither of them work properly. It is touch and go. You either do your work on a good day when everything runs smooth or you can't do it because the system is *** and...
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1.5
I didn't like
  • Myitlab
  • Poor support
  • Customer service
#1361542

Pearson Education - I ordered the book Classroom Assessment What Teachers Need to Know by James Popham the 7th version. When I received it there were many pages missing.

They were not ripped out they are in the book but nothing is printed on them. This happens on page 72-77 and 79-80. Also when going through the text with my class this book is off of what we are learning in class. I have checked and rechecked that this was the book I was supposed to get and it is. The outside matches but the inside is wrong. Please let me know if there is anything I can do to get the right book. I am emailing you because I am pretty sure this is a printing problem.
#1561956
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Pearson Education - Refund

I was on hold for 30 min when the call was disconnected. The associate had my callback number, but he did not call back. I called in a second time. I was transferred to another line that was not responding to the number prompts. I am owed a refund of $39.99. My case number is 07394457. I have spent far too much time on this.
1.6
Details
Billing Practices
Customer service
Price Affordability
Staff
Website
#1561531
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Pearson Education - Logging in

Having trouble logging in to my account.
2.2
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Location
Price Affordability
Product or Service Quality
Reliability
Scholarship, Grants and Programs
Staff
Value for money
Website
#1560824
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Pearson Education - I can’t access my account

I can’t access my account and it is saying my security questions are wrong
#1560710
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Pearson Education - Ordered an access code and never received

I ordered an access code about 2 weeks ago now and I still do not have it for my econ online course. You guys are making me fail. Send me my stuff
#1557092
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Pearson Education - Extremely Frustrating

Trying to find a telephone number to call. EvNONE of the "contact" buttons gave a telephone number to call. I have a need. I need to speak with someone. I've been contacting our rep about it for TWO WEEKS and still do not have what I need. Why is it so difficult to get good customer service????
#1557064
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Pearson Education - Terrible

im using this program for school and the software feels like it was produced by a 3 year old. in the simulation texts i miss an answer , so i copy the right one down and do it again but the "right answer" is now wrong ?!!!. get your *** together for *** sakes .
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Location
Price Affordability
Product or Service Quality
Reliability
Scholarship, Grants and Programs
Staff
Value for money
Website
I didn't like
  • Absolutely everything
#1556419
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Pearson Education - Worst customer service for locked account

Why have to make a new username for pearson when buying a product and then saying the information for the account for PEARSON is a different account. Confusing right? Their *** idiots and their support didnt even reply within 2-3 days.
#1555889
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Pearson Education - Fraud

I don’t even know who Pearson is or what it’s about but yet I’m being charged for some type of lab book that I never requested or received. Fraud!!!
1.0
Details
Customer service
Product or Service Quality
#1551186
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Contact Pearson Education Customer Service

Mailing Address:
Pearson PLC
80 Strand
London , England WC2R 0RL
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Pearson Education Products and Services Reviews

Latest Question

Pearson Education Questions
Dear Pearson Publishing, I am a Phd and college professor with an appointment for teaching French, Fall, 2019, University of New Mexico, Los Alamos campus. I am trying to contact you for receipt of a review copy of your text/publication Chez Nous, as recommended by...
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Anonymous
Anonymous

I use to work for the largest book store company in the Us. If FHEG/Folliet is the book store owner they use to be able to help get review copies. It has been since 2014 since...

#1551167