filters
state:
Show
city:
Show
product:
Show
I tried to order college text books two nights ago and the website said there was a problem with the system and the order did not go through using my credit card. Therefore, I tried to place the same order using my PayPal. Same error message. I ended up purchasing the...
Read more
#1170985
Reply to reviews
Oh so many things. Submitted a support ticket and never ever get a response. It sits there for months before you get an email saying: We recently assisted you with the following inquiry to Pearson Customer Support: If this issue is not resolved to your satisfaction,...
Read more
2.9
I liked
  • Material
I didn't like
  • Customer support ignoring support tickets
#1170883
Reply to reviews
I called Pearson recently to inquire about the price of stand-alone MYLab/Mastery products. I am a student and cannot afford the prices at my college bookstore, so I'm trying to get what I need for the least possible amount. First, the person I spoke to was barely...
Read more
#1169713
Reply to reviews

Pearson Education - Piece of s***

Pearson Education
#1172323
Not only is their tech support unknowledgeable but the program stalls out. It does not recognize actions even when you follow the video step by step.
Comment
Show

Pearson Education - Fourth Grade SS and Science the worst

Pearson Education
#1147698
When my daughter gets her online homework answer wrong there is no correction!!!!!! She learns nothing from mistake....just gets low grade on homework where nothing is gained or learned!!!!!
Comment
Show

Pearson Education - Pearson is absolutely garbage

Pearson Education
#1143486
My tries for questions just disappear even though I havnt used them. Tech support asks me to talk To my professor. Why do we have to pay for this service when they don't bother fixing their glitches. Schools should ask students before forcing us to buy it.
Comment
Show

Pearson Education - Trash site

Pearson Education
#1142248
1.0
Details
Pearsons sites are complete garbage and never work as theyre supposed to. Whats the point of paying for this service if its not gonna do its job smh. Assignments are constantly down and never able to connect to the server and tech support dont do anything to help In conclusion Pearson can succ it. 0/10000000 would not recommend
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Location
Price Affordability
Product or Service Quality
Reliability
Scholarship, Grants and Programs
Staff
Value for money
Website
When I tried to buy an access code for my online math class, they froze my account 3 times. I had to call and get them to unfreeze it. Finally, I drove down to my school and purchased a physical code. When I entered my physical code, I could get into the class, but I...
Read more
Anonymous
Chelle215

Yep, their customer service is the worst, and it's impossible to buy the products online at the link they direct you to (www.mypearsonstore.com). Between Pearson and my colleg...

#1165792
Reply to reviews
1 its really glitchy 2 it makes you do work that takes up twice the time that the "old reliable" methods take 3 they overdo everything to the point where its basically like baby talking someone {{Redacted}} these are ust so tat I can get to 100 words PS in the time it...
Read more
#1159841
Reply to reviews
I now have several bad experiences with Pearson, but am stuck with them because the college requires them for some courses. In one course, I would do the work online, but Pearson didn't record the score when it sent it to the instructor. Two people in tech support said...
Read more
1.4
#1148414
Reply to reviews
I am truly getting to the point where I hate Pearson. Their login process for their many products is ridiculous. Why in the world can't there be ONE login for all my products? This has been the worst experience of my life when it comes to trying to use a product. I've...
Read more
2.2
#1140227
Reply to reviews
Can you please hire math professors when writing out math problems. Too many times there have been many wrong answers and many items in the explanation also have errors. Most of the other pupils in the classroom are also complaining about the errors. It would be my...
Read more
Anonymous
James Kelly

Which maths product are you using?

Anonymous
Anonymous

Indefinitely correct!

3.1
I didn't like
  • Errors and bad user interface
#1139659
Reply to reviews
Last quarter, they decided to put homework titles in a tiny calendar, showing only truncated text. It took me a quarter to figure out that "Lecture home..." was not a link to the lecture material, but a link to the lecture homework, which was due on that day. The...
Read more
2.0
I liked
  • When it worked
I didn't like
  • Interface design
#1139278
Reply to reviews

Contact Pearson Education

Mailing Address:
Pearson Education, Inc.
One Lake Street,
Upper Saddle River, New Jersey 07458
Phone:
(800) 922-0579
More
Mymathlab is just awful. It has terrible instructions and doesn't offer insightful help when you get something wrong. You can even get the right answer wrong, causing you to have to do the entire problem all over again and for those who already aren't fluent in math...
Read more
1.0
#1138578
Reply to reviews