Latest review first
I have repeatedly been having issues just using the MyLabs in general. I use MyLab Math and MyLab IT, neither of them work properly. It is touch and go. You either do your work on a good day when everything runs smooth or you can't do it because the system is *** and...Read more
I didn't like
- Poor support
- Customer service
Pearson Education - I ordered the book Classroom Assessment What Teachers Need to Know by James Popham the 7th version. When I received it there were many pages missing.
They were not ripped out they are in the book but nothing is printed on them. This happens on page 72-77 and 79-80. Also when going through the text with my class this book is off of what we are learning in class. I have checked and rechecked that this was the book I was supposed to get and it is. The outside matches but the inside is wrong. Please let me know if there is anything I can do to get the right book. I am emailing you because I am pretty sure this is a printing problem.
Pearson Education - Refund
I was on hold for 30 min when the call was disconnected. The associate had my callback number, but he did not call back. I called in a second time. I was transferred to another line that was not responding to the number prompts. I am owed a refund of $39.99. My case number is 07394457. I have spent far too much time on this.
Pearson Education - Logging in
Having trouble logging in to my account.
Pearson Education - I can’t access my account
I can’t access my account and it is saying my security questions are wrong
Pearson Education - Ordered an access code and never received
I ordered an access code about 2 weeks ago now and I still do not have it for my econ online course. You guys are making me fail. Send me my stuff
Pearson Education - Extremely Frustrating
Trying to find a telephone number to call. EvNONE of the "contact" buttons gave a telephone number to call. I have a need. I need to speak with someone. I've been contacting our rep about it for TWO WEEKS and still do not have what I need. Why is it so difficult to get good customer service????
Pearson Education - Terrible
im using this program for school and the software feels like it was produced by a 3 year old. in the simulation texts i miss an answer , so i copy the right one down and do it again but the "right answer" is now wrong ?!!!. get your *** together for *** sakes .
I didn't like
- Absolutely everything
Pearson Education - Worst customer service for locked account
Why have to make a new username for pearson when buying a product and then saying the information for the account for PEARSON is a different account. Confusing right? Their *** idiots and their support didnt even reply within 2-3 days.
Pearson Education - Fraud
I don’t even know who Pearson is or what it’s about but yet I’m being charged for some type of lab book that I never requested or received. Fraud!!!
Dear Pearson Publishing, I am a Phd and college professor with an appointment for teaching French, Fall, 2019, University of New Mexico, Los Alamos campus. I am trying to contact you for receipt of a review copy of your text/publication Chez Nous, as recommended by...Read more
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