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Most Helpful
1.0
Details
Pearson Education - I was on and off hold for FOUR HOURS
I’ve had to contact Pearson twice this week. The first being a two hour ordeal where I was hung up on and put on hold mid sentence. Then today I had another issue that took me from 12:30 to 4:30 to resolve. I was getting hung up on, redirected, I had to fill out online...
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3 comments
Irene Moore
#1746710
Shopping Expert

According to the Pearson Education reviews on PissedConsumer.com, the company currently has 1.3 out of 5 stars. The rating presented here is based on the feedback offered by customers in 419 different Pearson Education reviews.

Customers are not satisfied with poor customer service, technical support and wait time. However, customers like the website when it is running. To find a solution with Pearson Education, please contact the company customer care team. You may reach out to them by phone at (800) 328-5999 (toll-free number) and by email at scott.overland@pearson.com.

You may also share your experience with Pearson Education customers as well as the company top management by posting your comments via the company social networks. All contact information is available on the Pearson Education Contacts tab on the Pissed Consumer website.

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Review
#1640603 Review #1640603 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Pearson Education in Louisville, Colorado - Cannot Get in

Hello - I have a pearson etext that i am trying to access and i keep getting a message saying something went wrong and i cannot get in, nor see my book. Please help.
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Review
#1682625 Review #1682625 is a subjective opinion of poster.
1.0
Details
I was forced to purchase MyLabIT for a class at my school. I have tried to use this program on THREE different computers, all of different types (Macbook, Windows Tablet, and Windows Desktop) and it did not work on any of them. I am unable to do my homework unless I...
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Review
#1680896 Review #1680896 is a subjective opinion of poster.
Cons
  • Myitlab
  • Program designed for failure
  • Nothing works

Pearson Education in Miami, Florida - Problem— test tomorrow!!

1.0
Details
I called and was placed on hold for an hour. I have the screen shot. I finally gave up.
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Review
#1680868 Review #1680868 is a subjective opinion of poster.

Pearson Education - Consistently awful service

1.0
Details
There have been constant error messages that disrupt my assignments. Over and over these happen and have caused me twice to receive late/partial credit. I work two jobs to support myself and go to school and only have downtime through that routine, on my laptop, to complete the online work. You have ruined and disrupted my education time and time again with your HORRENDOUS online application. You should be ashamed of your brand and the clueless *** providing for it. Shame on you all
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1 comment
PartialKestrel645
#1762143

Same thing is happening to me

Review
#1680074 Review #1680074 is a subjective opinion of poster.
Cons
  • Poor customer support
Reason of review
Damaged or defective

Pearson Education - Technical issue while giving test

Had technical issue with speaking section and short answer question didn’t appear on the screen.
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Review
#1679230 Review #1679230 is a subjective opinion of poster.
Pros
  • Set up and study plan is super helpful
  • When it worked
Cons
  • Quality
Tags
  • expensive

Pearson Education - My product code does not match what the website is asking for

4.7
Details
hi I purchased the BCOM and MIS books. however the product codes required for registration contain less digits than the website is asking me to enter. Please call me 404.644.4060 at your earliest convenience. Thanks, Luciana Granger
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Review
#1678930 Review #1678930 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

Pearson Education in Laramie, Wyoming - Your Question is Wrong

Hi there I was working on your "amazing" mastering Biology page for chapters 5 and 6 of intro to Bio and question 21 part 4 is wrong. I looked up the information and what I was putting in was right, however, your lovely website said it was wrong and I got docked half of the points for that question. That is really stupid and I am beyond livid about this because Bio is already hard enough with a full schedule, so stuff like this not being a thing would be nice. The answers should be Crenation: A, D. Hemolysis: B. Nothing: C, E. Thank you very much and please fix this, because it makes me dislike the product even more than I already do
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Review
#1677065 Review #1677065 is a subjective opinion of poster.

Pearson Education - Refund needed

I purchased the 18 week access for $69 but it did not activate it so I want a refund
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Review
#1676854 Review #1676854 is a subjective opinion of poster.
Pros
  • Nada
Cons
  • Errors and bad user interface
Reason of review
Order processing issue
Loss
$76
Preferred solution
Full refund

Pearson Education in Bridgewater, Massachusetts - Can not connect to my app

I can not sign in to the app on my ipad
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Review
#1675608 Review #1675608 is a subjective opinion of poster.

Contact Pearson Education Customer Service

Mailing Address:
Pearson PLC
80 Strand
London , England WC2R 0RL
United Kingdom
Phone:
(202) 909-4520
All Pearson Education Contacts

Latest Question

Pearson Education Questions

Pearson Education - Refund

It’s after hours so no one answered.
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Review
#1675432 Review #1675432 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$43
Preferred solution
Full refund