Lauren D Wxu

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#5066176 
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Missing order

1.0
Pearson Education - Missing order
Updated by user Sep 07, 2023

The phone number listed as contact for Pearson does not work.

Original review Sep 07, 2023
Ordered a book in loose leaf version. Order submitted one week ago. I paid for overnight shipping. No tracking information, no contact or updates from company. I paid for overnight shipping when I submitted the order on 8/31/23 at 1:30pm so I could use it for school ASAP. I want a an answer today and to be refunded the overnight shipping order. Order #100000****7363
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Loss:
$30
Cons:
  • Poor customer service and a product that does not work
  • But paid for overnight shipping and delivery
  • Order never received

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t order through this company

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Helpful
ada n Itl
#5057122 
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Bookmlink

We were able to resolve the issue. Very nice the guy who tried to help. He tried his best but it was the professors fault. Thanks
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Loss:
$148

Preferred solution: nothing

User's recommendation: Good

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Helpful
Anonymous
map-marker Haldia, West Bengal
#4580915 
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Technical issues

Pearson Education - Technical issues
When I take the exam when my speaking was work slow and my result show after 5 days when I see my result I'm shock because my speaking is very good I no received my score because mick not work properly I am very sad plz help me sir My parents is very sad so sir my request plz refund my fees and plz one try more request sir any details contact with me 628460**** and Gmail akashdeepsaidpur@***.com Plz sir I'm belongs from not rich family my family members is very sad when his see my result CryCryCry
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User's recommendation: Refund my fees plz

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Anonymous
map-marker Ludhiana, Punjab Province
#5012203 
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Forget my username and password

I have forget my username and password for getting PTE academic result and no email is sent by the PTE
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Helpful
rapaka v

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#4743634 
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Certification is not found even after completing that

certification is not found in the dashboard . actually i have completed my AZ-400 exam and all the mandatory certificates to get eligibility for that certification also . after completion of that AZ-400 certification i was able to see only score board of my certificate but not able to see my certification . please look into it and do the needful to me
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Preferred solution: I need my certification in the dashboard which is completed

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Lori J Zkb
#4717987 
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Buyer

1.0
Non working number!!! Non working number!!!non working number!!! Nonworking number nonworking number nonworking number nonworking number nonworking number nonworking number nonworking nonworking number nonworking number
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Preferred solution: Apology

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Helpful
Tee M Zva

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 Verified Reviewer | map-marker Tuscaloosa, Alabama
#4744248 
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Can not purchase exam foundation of reading 190

Its giving a code of 504 Gateway expired I need to take foundation of reading in order to enroll for fall classes. I will not be able to move forward with being certified to teach in the state of Alabama. Please advise!
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Alexcia Ump
#4706673 
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HORRIBLE service for higher ed

1.0
I dread it every time a required text is from Pearson. There are no assigned reps, no live persons, everything must be done via email, so 48 hours for each email. Today they're telling me there is no physical copy of a textbook available, however, Amazon is selling it. So, the instructor can't get the desk copy from the publisher, but can buy it through Amazon?? This is absolutely the worst publishing house to deal with.
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Preferred solution: Deliver product or service ordered

User's recommendation: Find a different textbook.

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Helpful
Surfeye

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 Verified Reviewer | map-marker Johns Creek, Georgia
#4733381 
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My peason access code error

Awful machine answer and said phone number is not in service. They took my acess code away to early cant acess homework.
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User's recommendation: Nope at all. Awful service. No one answers

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Michael L Udh

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 Verified Reviewer
#4560917 
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Registration code

I need a code to register for my nclex I have been waiting for months mnow but there is nothing yet.so pls I need the code to register for my exam
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Preferred solution: The code

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Helpful
Cynthia S Mxv

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 Verified Buyer |

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#4419595 
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Refund

Pearson Education - Refund
Pearson Education - Refund
Pearson Education - Refund
Pearson Education - Refund
The school I attended was one of the night and gale operation and I will not be able to test. The school I attended didn't have a license and was not supposed to be able to teach. The school was fake. Now if I take the test and receive a passing grade it will not be accepted it will be pulled and made voild.
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Loss:
$400

Preferred solution: Full refund

User's recommendation: Check out your school

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