Not resolved
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Ive been trying to return an ebook i bought since it was the wrong one for my class and I am forced to email them because they have no number to call. I placed my inquiry in their "customer service" email support twice and havent heard back in a month.

Meanwhile i dont have a enough money to buy the book I need for my class. i have to rely on other students in my class in order to know what will be on my quizzes. its horrible mess. I might just fail because of this.

I almost have no hope that they will even respond to me at this point. Pearson has ripped me off and it seem like they purposely dont have a customer support number to get out of losing money from people like me who simply made a mistake.

Product or Service Mentioned: Pearson Education Textbook.

Reason of review: Poor customer service.

Monetary Loss: $130.

Preferred solution: Full refund.

I didn't like: Poor support.

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