Pearson Education - PISSED CUSTOMER OF MATH XL FOR SCHOOLS !!
I am a teacher in Hawaii using Math XL For School and for any teacher out there wanting to use this program, DON'T !!The customer support people are the worst.
They give a run around type response in hopes of frustrating the customers and keeping their monies. NEVER again will our school make this mistake. I had students who logged in using two account codes and thereby creating two accounts. Tech support insisted they could not help.
And trying to reach the Hawaii Rep was impossible. Left messages and messages for her to return my calls, and no responses.
Our school will not make this mistake next year.GAURANZ !!
This person wrote the review because of poor customer service at Pearson Education. Reviewer claimed that he or she lost $2000 and wants Pearson Education to "give the customer what they want !!!".
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.