Lynchburg, Virginia
Not resolved
0 comments

I am currently in an online my math lab college course. However, I have had nothing but issues with this site.

It will not let me purchase the course as it gives me nonstop errors. I have been trying to access my course (that I am now missing due dates for) for three weeks now and have spent hours on the phone with their insensitive employees. They have told me that the issue was fixed but that was an absolute lie! The same issues continue.

Their employees hardly speak any English and are impossible to understand. They are rude and harsh, and will not provide an alternate to help in the meantime of their problems.

I would do anything to avoid interacting with Pearson. An absolute joke of a program.

Product or Service Mentioned: Pearson Education Program.

Reason of review: Poor customer service.

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