Product: Pearson Education Website Clear all filters (83 of 83 reviews match)
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1.0
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I ordered a textbook and realized I was not certain I purchased the right one. Within 5 minutes I sent an email to Pearson asking them to cancel the order or help me in confirming I ordered the right material. It has been almost 2 weeks and I have no received a...
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#1309364 Review #1309364 is a subjective opinion of poster.
Product
Pearson Education Website
Reason of review
Poor customer service
Preferred solution
I want change! If you say you value customer service and answering inquires, then back that statement up by providing multiple contact options and hiring more staff dedicated to that! Do I have a refund option, w/o paying for the shipping?

Pearson Education - Refund

I need a refund I am having difficulty on your website contacting anyone about this please someone email me with the appropriate number I need to call to get my refund it’s over $200
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#1288088 Review #1288088 is a subjective opinion of poster.
Product
Pearson Education Website
Reason of review
Poor customer service
1.0
Details
You're basically better off not logging into the system, because even when I log in, the damn website keeps telling me to log in again. My account? Please login. Homework? Please login. My name is clearly visible in the top right corner, what do you mean you can't...
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#1270632 Review #1270632 is a subjective opinion of poster.
Product
Pearson Education Website
Reason of review
Bad quality
There is no direct link to the company unless you want to buy their curriculum. I am a well-rounded person who has decided to go back to school and earn my BSN in nursing and with my first attempt to pass their statistic class I failed miserably. Their website is...
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#1245641 Review #1245641 is a subjective opinion of poster.
Product
Pearson Education Website
Reason of review
Bad quality

Pearson Education in Harlow, England - Perhaps the worst website I have ever visited.

Pearson Ed’s website is atrocious. Not user friendly, hyperlinks take you to the wrong page. Interactive help is useless. Law express companion websites are non-existent. For a market leader in education it’s embarassing at just how bad Pearson’s website actually is. Awful.
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#1222164 Review #1222164 is a subjective opinion of poster.
Product
Pearson Education Website
Reason of review
Bad quality
1.0
Details
I have taken several classes online and a few have required the purchase of Pearson codes to be used in the various labs, such as My Stat Lab, and My Brady Lab.In every one of the classes that used an online Pearson Lab I always experienced some type of unannounced...
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#1212434 Review #1212434 is a subjective opinion of poster.
Product
Pearson Education Website
Cons
  • Product support
  • Cost
  • Unannounced server shutdown
Reason of review
Bad quality
Loss
$100
Preferred solution
Let the company propose a solution
1.0
Details
Pearson Education - Unimaginable incompetence
They've monopolized the testing industry, their products are indescribably poor, and their prices are insanely high. This company should be sued out of business. I hate them with a burning passion. I'd rather do business with a drunk, rabid squirrel than them - there...
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#1211626 Review #1211626 is a subjective opinion of poster.
Product
Pearson Education Website
Reason of review
Bad quality
Pearson Education - Needs work.
I don't want to waste my time, it's mid terms and I'm just pissed off. Pearson Revel's intro to psychology book, Psychology an Exploration, is an online only ($75) investment that I was required to purchase for my gen ed requirements.Not only is there no paperback...
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#1209157 Review #1209157 is a subjective opinion of poster.
Product
Pearson Education Website
Reason of review
Bad quality

Pearson Education - Art History

1.0
Details
Pearson Education - Art History
I've added a picture that explains it all. We pay for a book we cannot access which hinders our success rate by making it complicated and/or impossible to study. We are all busy and have jobs etc, so when we have time to study, we should be to without any problems. I'm a millennial, and I miss the old fashion books. Revel.pearson is terrible, and I would highly NOT recommend it.{{Redacted}}
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#1208112 Review #1208112 is a subjective opinion of poster.
Product
Pearson Education Website
Reason of review
Damaged or defective
Many times when I was trying to read the book it wouldn't even load.Other times it would tell me that my subscription for the book was up when I had just bought the book 2 weeks ago. When it did end up loading, it would stop working after a couple minutes and wouldn't...
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#1206096 Review #1206096 is a subjective opinion of poster.
Product
Pearson Education Website
Reason of review
Bad quality
Preferred solution
Price reduction