Product: Pearson Education Technical Support Clear all filters (0 of 16 reviews match)
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Horrible company.Outsource all of their "customer service", the system is inadequate and outdated and the support tech has absolutely no idea how to deal with it. Each time I have called in regard to an issue with Pearson Lab they spend hours trying to understand the...
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Pearson Education Technical Support
#913285
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Worst experience on an online course. Tech Support sucks, the worst I've ever encountered and I work in this field. The short end of this long story - they were incapable of figuring out why I couldn't get to my lessons, supplemental materials, quizzes etc but...
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1.0
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Pearson Education Technical Support
#869936
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I know that with Pearson's MyStatLab, I should be able to download the images from the textbook to incorporate into my powerpoint slides.I didn't remember how to get to the online location of these textbook images, so I thought I'd cut to the chase and call customer...
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1.0
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Pearson Education Technical Support
#857998
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I called technical support because my access code was incomplete. The last section of the code was completely cut off. I was on hold for 30+ minutes. When I was finally able to speak with the technical support assistant, she hung up the phone before even saying,...
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1.0
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Pearson Education Technical Support
I didn't like
  • Technical support
  • Customer service
#690815
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The customer support is not closely connected to the company or materials. Therefore, they could not given me alternate access to text needs to complete my assignments for my course work, which could affect my grade and therefore, financial aid. They should give me...
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Pearson Education Technical Support
#470645
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I needed online technical support to rectify the online access. Unfortunately, the chat room person called Aron thank you have a great day while I still asking a question. Aron tried to defined there is not answer position. Finally, logged off without answering my...
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Pearson Education Technical Support
#375716
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