Pearson Education - Register for a class

I got a three class textbook and thesis is my last of the three classes for accounting. I have completed 201 and 202 but Im having troubles registering for 203. Its asking for me to purchase another access code.

User's recommendation: Pick up the phone.

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ID
#1858107 Review #1858107 is a subjective opinion of poster.
Location
Seattle, Washington
Product
Pearson Education Program
Preferred solution
Deliver product or service ordered

Pearson Education - System not working

The phone number is not in service. The system is moving slow and when I login the system be blank. I am trying to finish up my homework.
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ID
#1850773 Review #1850773 is a subjective opinion of poster.
Product
Pearson Education Program
Preferred solution
System down

Pearson Education - Assignments

3.2
Details
Hi my assignments are not popping up even after I allowed pops I just want to know what is going on
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ID
#1847921 Review #1847921 is a subjective opinion of poster.
Product
Pearson Education Program
Pros
  • Great book and online service
Cons
  • Ease of use
1.0
Details
I never spoke to a soul, only got a busy signal. This company's quality assurance and customer service is atrocious. I lost points on a major exam due to running out of time after several malfunctions with being able to manually input answers. Now, I am unable to...
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ID
#1844079 Review #1844079 is a subjective opinion of poster.
Location
Johnson City, Tennessee
Product
Pearson Education Program

Pearson Education - Homework assignments not loading

1.0
Details
The assignments just give an error page and the phone number for customer support for students doesnt work
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ID
#1843987 Review #1843987 is a subjective opinion of poster.
Product
Pearson Education Program
Cons
  • No customer service or tech support
  • Poor customer service and a product that does not work
Preferred solution
Let the company propose a solution

Pearson Education - Can’t do my assignments

I tried calling your guys number and it won't go through.
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ID
#1818231 Review #1818231 is a subjective opinion of poster.
Product
Pearson Education Program
Preferred solution
need help with my assignment

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Verified Reviewer

Pearson Education - My Virtual Child

I cannot raise my virtual child passed 0 months even though everyone else in my class can.
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ID
#1812669 Review #1812669 is a subjective opinion of poster.
Location
Boston, Massachusetts
Product
Pearson Education Program

Pearson Education - Just don’t buy it

1.0
Details
Literally the worst program Ive ever used, even worse than the aleks math program. Also, who the *** thought it would be a good idea to design it in a way that doesnt allow it to work well with MacBooks? Do you have any idea how many people use macs? The only reason I spent a *** load of money on this program is because my school is making it a requirement.
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ID
#1802256 Review #1802256 is a subjective opinion of poster.
Location
Redford, Michigan
Product
Pearson Education Program

Pearson Education - My course is not showing in my active courses after entering the code

I input the code from my book and my course never showed in my active classes and now Im falling behind in my assignments for Biology.
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ID
#1793093 Review #1793093 is a subjective opinion of poster.
Product
Pearson Education Program
Preferred solution
Deliver product or service ordered

Pearson Education Reviews

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Pearson Education reviews

Pearson Education - Accidentally placed two same orders

I ordered access to stat crunch twice because the first time it told me to try again.
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ID
#1789534 Review #1789534 is a subjective opinion of poster.
Product
Pearson Education Program
Loss
$15
Preferred solution
Full refund

Pearson Education - Problems accessing course

Through my moodle account, it is still not allowing me to access my physics course. When I push get to Mastering, it directs me to inputting an access code; however I believe that I bought a year subscription to your services during April so I should still be able to access another course.
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ID
#1760475 Review #1760475 is a subjective opinion of poster.
Product
Pearson Education Program
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Resolved: Pearson K12 Learning - Simple License taking weeks

1.0
Details
Pearson K12 Learning - Simple License taking weeks
Update by user Jan 22

I finally got a hold of a representative that was able to tell me how to open up the program to my students.

Original review posted by user Oct 03, 2019
I requested a license for Words Their Way Classroom on August 16th. The billing department couldn't figure out how to charge without tax (I would think a common thing to do since Pearson deals with schools). That took 3 weeks to fix. The last 4 weeks have been spent with me calling, telling them I have not received any information on how to access the website I should now have a license to, and having a new claim submitted, or just told they will "note" it. Every time I call it is a different reason why it hasn't been fixed. An admin needs to add me, they don't have the licence added to my school, it takes more than a few days to fix an "escalated" claim (really?!). I was even told by one person that an engineer would call me, only to be told the next time that was a lie! I am at my wits end with them. They have wasted 7 weeks that I could have been using this with my students. How hard can it be to add a license to a school? I don't understand their convoluted process.
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Resolved
ID
#1671089 Review #1671089 is a subjective opinion of poster.
Product
Pearson Education Program
Cons
  • No access
  • Terrible customer service
  • Technical support
Reason of review
Access/ activation issues
Preferred solution
Deliver product or service ordered

Pearson Education - Useless

1.5
Details
I pay $160 to not be able to access my course. I cannot stand using anything on their website. When it actually does somewhat work, I learn absolutely nothing because it will only accept answers in one format. If you are even a space off, it gets marked wrong. Thank god it is so poorly built that you can cheat on any test! It's scary that this is the tool used for teaching, and functioning adults put this together to TEACH students. Only thing I'm learning is how to talk to technical support.
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ID
#1651355 Review #1651355 is a subjective opinion of poster.
Location
Saint Petersburg, Florida
Product
Pearson Education Program

Pearson Education - I am STILL unable to access my chemistry course, even after the revision!

4.1
Details
I signed in to my account to do Chemistry for the second time ever. Unfortunately, for some reason the course will not display anything beyond a small sentence: "Please wait, your course is loading." I waited for an HOUR and nothing happened, despite refreshing the course several times! Wtf Shrug I desperately need HELP! PLEASE!
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ID
#1644640 Review #1644640 is a subjective opinion of poster.
Location
Toccoa, Georgia
Product
Pearson Education Program

Pearson Education - Support center

1.0
Details
I was instructed that I needed to purchase this product for my classes, once I log in and am unable to see any of the assigned work my professor has given the class, I send multiple email asking for assistance, I call the customer service number only to be give another number to call, I call that number and a recording said the number is no longer in service. Extremely disappointed with this product that I am being forced to use and pay for out of my pocket.
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ID
#1643380 Review #1643380 is a subjective opinion of poster.
Product
Pearson Education Program
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered