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No access | Pearson Education

Can not access a class I paid for.
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Review
#1767604 Review #1767604 is a subjective opinion of poster.
Product
Pearson Education Program
1.0
Details
Simple License taking weeks - Pearson K12 Learning

Update by user 6 hours ago

I finally got a hold of a representative that was able to tell me how to open up the program to my students.

Original review posted by user Oct 03, 2019

I requested a license for Words Their Way Classroom on August 16th. The billing department couldn't figure out how to charge without tax (I would think a common...
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Resolved
Review
#1671089 Review #1671089 is a subjective opinion of poster.
Product
Pearson Education Program
Cons
  • Technical support
  • No access
  • Terrible customer service
Reason of review
Access/ activation issues
Preferred solution
Deliver product or service ordered

Useless | Pearson Education in Saint Petersburg, Florida

1.4
Details
I pay $160 to not be able to access my course. I cannot stand using anything on their website. When it actually does somewhat work, I learn absolutely nothing because it will only accept answers in one format. If you are even a space off, it gets marked wrong. Thank god it is so poorly built that you can cheat on any test! It's scary that this is the tool used for teaching, and functioning adults put this together to TEACH students. Only thing I'm learning is how to talk to technical support.
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Review
#1651355 Review #1651355 is a subjective opinion of poster.
Product
Pearson Education Program

I am STILL unable to access my chemistry course, even after the revision! | Pearson Education in Toccoa, Georgia

4.1
Details
I signed in to my account to do Chemistry for the second time ever. Unfortunately, for some reason the course will not display anything beyond a small sentence: "Please wait, your course is loading." I waited for an HOUR and nothing happened, despite refreshing the course several times! Wtf Shrug I desperately need HELP! PLEASE!
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Review
#1644640 Review #1644640 is a subjective opinion of poster.
Product
Pearson Education Program

Support center | Pearson Education

1.0
Details
I was instructed that I needed to purchase this product for my classes, once I log in and am unable to see any of the assigned work my professor has given the class, I send multiple email asking for assistance, I call the customer service number only to be give another number to call, I call that number and a recording said the number is no longer in service. Extremely disappointed with this product that I am being forced to use and pay for out of my pocket.
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Review
#1643380 Review #1643380 is a subjective opinion of poster.
Product
Pearson Education Program
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered

Testing | Pearson Education in Lynwood, California

5.0
Details
I called about a voucher question And received great customer service
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Review
#1582648 Review #1582648 is a subjective opinion of poster.
Product
Pearson Education Program
1.0
Details
Loves to take your $$$ - Pearson Education
My school bookstore sold me a $140~ access code that was "supposed" to be good for Chem. 1 & Chem. 2. The code I bought did not work for Chem. 1 so I contacted Pearson (chat is the photo) and was given a new code so I could access my Chem. 1 course. The "agent" I...
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Review
#1574094 Review #1574094 is a subjective opinion of poster.
Product
Pearson Education Program
Reason of review
Poor customer service, pricing issue, not as described
Loss
$70
Preferred solution
I just want the damn eTextbook
Tags
  • Money Hungry

DO NOT PURCHASE | Pearson Education in Tyler, Texas

I have spent 4-6 hours trying to get the simple product I ordered...reading comprehension review questions for my high school student. First, I could log in and not access any materials. Now, I can't even log in!!! And they had me contact 5-6 different people to "work" it out. I mean...this should be VERY simple!!!!! I'm completely frustrated with the company and customer service.
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Review
#1526678 Review #1526678 is a subjective opinion of poster.
Product
Pearson Education Program
Reason of review
Bad quality

Horrible | Pearson Education

1.3
Details
1. Its expensive 2. They always say your correct answers are wrong if they are not the exact way they have (ex: "your answer=3x+5" "correct answer=5+3x" 3. Every "single problem" will actual be a question with 7 different different questions, so that small "22 question" assignment is really 154 questions. 4. If your confused and looking for help, 90% of the time the demonstration videos dont load. 5.Just another way college can steal hundreds of dollars from you without actually teaching anything! Would never recommend. awful
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Review
#1451943 Review #1451943 is a subjective opinion of poster.
Product
Pearson Education Program
Pros
  • You can do it anywhere
Reason of review
Bad quality

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Pearson Education reviews
Sales Representative lack of support - Pearson Education
I am very disappointed with the level of support that I receive from my rep here in Utah (Euan Black). He loves the orders but following up to make sure customers are satisfied lacks. This type of unresponsiveness will lead me to evaluate other programs (competitors)...
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1 comment
Anonymous
#1625021

You didn't tell us what they were supposed to do for you.

Review
#1442268 Review #1442268 is a subjective opinion of poster.
Product
Pearson Education Program
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Deliver product or service ordered