Product: Pearson Education Mymathlab Program Clear all filters (79 of 79 reviews match)
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1.0
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always crashes says youre wrong when the answer is right *** this *** its terrible what a joke {{Redacted}} your dumb website
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Review
#1366021 Review #1366021 is a subjective opinion of poster.
Product
Pearson Education Mymathlab Program
Reason of review
Bad quality
1.0
Details
My mathlab is a joke. Why am I even paying for college when Pearson runs the show. Garbage.
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1 comment
Anonymous
#1571614

I hate MyMathLab. It is a waste of money and if I get one part wrong I have to start all over to try and get the entire question right or I lose the points for the whole question.

One question ends up taking a whole 30 minutes or more just doing calculations like adding up random numbers to divide to find the mean. Then the questions are not clear. They leave out key words only for me to have to guess that they are referring to the problem AFTER they told me to make an adjustment to the numbers.

It is not a clear program and even when doing the work, it is very misleading during the instructions. Doing a through f ends up being a through l or m because of the mini questions they ask in each letter.

Review
#1365865 Review #1365865 is a subjective opinion of poster.
Product
Pearson Education Mymathlab Program
Reason of review
Bad quality
My daughter ordered 11 copies of a math lab instead of one. 10 minutes after mistake happened I called. A month later still waiting on the refund and still have not gotten the access code. Today has been my fourth call to this company. I have been on the phone for two...
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Review
#1359326 Review #1359326 is a subjective opinion of poster.
Product
Pearson Education Mymathlab Program
Reason of review
Poor customer service
Loss
$600
When I tried to submit the question on Pearson's online form, you can't put any spaces between the words, so it allrunstogetherlikethis. Oh, now you're telling me that my statement is too short, and that the minimum is 100 words. This is unbelievable ! I paid $130 for...
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Review
#1355539 Review #1355539 is a subjective opinion of poster.
Product
Pearson Education Mymathlab Program
Reason of review
Your whole system
1.7
Details
My issue is mainly with the online MyLab and Mastering. It is ridiculous that this company has a large monopoly on online educational software. I have used this for several math and science courses that I have taken at college and feel like I've been conned because it...
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Review
#1342527 Review #1342527 is a subjective opinion of poster.
Product
Pearson Education Mymathlab Program
Cons
  • I did not like their overpriced online software
Reason of review
Pricing issue
Loss
$1000
Tags
  • expensive
  • overpaying
  • Ridiculous Price
  • Pearson Online
  • Mylab And Mastering
1.4
Details
I currently am enrolled in 16 credit hours at a local college and EVERY. SINGLE. COURSE. is run by these people. I can't get away from them. Their online homework is garbage and tedious at its most enjoyable point, and the math lab version is so picky you get most of...
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Review
#1341201 Review #1341201 is a subjective opinion of poster.
Product
Pearson Education Mymathlab Program
Pros
  • Customer service
Cons
  • Literally everything else
Reason of review
Bad quality
Tags
  • Scam
  • Pearson Reviews
  • Greedy Feckers
The number one name in *** products since forever. It's about time schools stop requiring us to buy these books, access codes, and other non-sense from these companies. They don't help, they don't work, and there is better ways to waste your students...
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Review
#1340846 Review #1340846 is a subjective opinion of poster.
Product
Pearson Education Mymathlab Program
Reason of review
Bad quality
My lab is an absolute piece of *** that does not help students learn anything. Its just there so teachers don't have to do anything. The setup, the steps, the lessons, all suck...everything about it sucks. I hope you guys go out of business. all my mathlab does is...
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Review
#1336127 Review #1336127 is a subjective opinion of poster.
Product
Pearson Education Mymathlab Program
Reason of review
Bad quality
Resolved

Update by user Sep 05, 2018

A full refund was provided after several months.

Original review posted by user Aug 06, 2018

Pearson Education customer service is terrible. We have been trying to get a refund for purchasing a MathLab online code for a course that was dropped. However, we've been getting the serious run-around for over two months. Plus you can't even find a phone number for...
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1 comment
Anonymous
#1559206

I've been having the same. problem.

Dropped a class the day after I bought a code and it's been 2 weeks and still nothing. They even sent me an email stating "Did we resolve your issue?" Uh, NO. I didn't even get a response from you people.

I can't believe colleges are still forcing students to use this overpriced *** program. Their customer service sucks and their products work horribly.

Review
#1322750 Review #1322750 is a subjective opinion of poster.
Product
Pearson Education Mymathlab Program
Pros
  • That the issue was finally resolved
Reason of review
Return, Exchange or Cancellation Policy
Loss
$111
Preferred solution
Full refund
1.5
Details
Don't take a class that uses their software unless you have to. The customer service is awful and when (not if) there is an outage it will be out for HOURS and they will not provide any information regarding the causes or resolutions. Upon trying to file a complaint...
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Review
#1307848 Review #1307848 is a subjective opinion of poster.
Product
Pearson Education Mymathlab Program
Pros
  • When it worked
  • I liked math before i used this software
Cons
  • Online support
  • Product support
  • Tech support
Reason of review
Bad quality
Loss
$150
Preferred solution
Price reduction
Tags
  • Slow Program