Product: Pearson Education Mathxl Program Clear all filters (4 of 4 reviews match)
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Pearson Education in Hesperia, California - Still have not received my refund and it’s been a month

I ordered the wrong online math class and immediately bought the correct one and applied for a refund on the wrong one(mathXL). I got an email saying the refund was process but I haven’t received it. When I contacted Pearson they said it was refunded to PayPal and waiting for PayPal to credit it to my account but PayPal has no history of the refund. Noones helping me
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Review
#1675233 Review #1675233 is a subjective opinion of poster.
Product
Pearson Education Mathxl Program
Reason of review
Return, Exchange or Cancellation Policy
Loss
$60
Preferred solution
Full refund
1.6
Details
There are several reasons why the Pearson Math XL program is terrible. 1. The program has inconsistent rounding errors. For example, in a problem where the answer is 0.11346, a reasonable person would round the fourth decimal place to give 0.1335. The system insists,...
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Review
#1256185 Review #1256185 is a subjective opinion of poster.
Product
Pearson Education Mathxl Program
Pros
  • I liked math before i used this software
  • Thinking i was done with them
Cons
  • That the functions they boast dont actually work
  • How unreliable it was
  • Rounding errors
Reason of review
Damaged or defective
Preferred solution
Fix the rounding errors, especially those involving e, and rewrite the questions in native English.
Tags
  • Ineffective Learn Tool
When I tried to buy an access code for my online math class, they froze my account 3 times. I had to call and get them to unfreeze it. Finally, I drove down to my school and purchased a physical code. When I entered my physical code, I could get into the class, but I...
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1 comment
Anonymous
#1418807

Yep, their customer service is the worst, and it's impossible to buy the products online at the link they direct you to (www.mypearsonstore.com). Between Pearson and my college bookstore, swear this is some extortion operation.

Review
#1165792 Review #1165792 is a subjective opinion of poster.
Product
Pearson Education Mathxl Program
Reason of review
Pricing issue
1.0
Details
It didn't matter how many times I said "My problem is with the design of the site; I'm just trying to submit a complaint..." they just didn't understand. It was a very frustrating experience. MathXL is completely useless if the tools to help you solve math problems...
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1 comment
Anonymous
#1741575

same

Review
#937788 Review #937788 is a subjective opinion of poster.
Product
Pearson Education Mathxl Program
Cons
  • Product design
  • Phone service
Reason of review
MathXL is impossible to use; very frustrating, especially when you are trying to do homework and you're already struggling.
Preferred solution
Make MathXL more intuitive to use. This is a very simple design flaw that can be easily fixed.
Tags
  • Mathxl Pearson

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