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Pearson Education - Update on my account

Pearson Education - Update on my account
My access code is valid through 2021 vut for some odd reason i cant enroll in a new course and i have assignment due tomorrow. I cant afford to buy a new code right now.please help
Hadley, Massachusetts
Product
Pearson Education Account
#1177900
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I am truly getting to the point where I hate Pearson.Their login process for their many products is ridiculous. Why in the world can't there be ONE login for all my products? This has been the worst experience of my life when it comes to trying to use a product. I've...
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2.2
Product
Pearson Education Account
#1140227
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It has been going on over a week now and I still cannot log in to Revel.My class has had labs and quizzes already. I am going to have to buy a 2nd hard copy version just to learn. Their customer support has offered me nothing. I call them and all they can say is they...
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1.0
Product
Pearson Education Account
I didn't like
  • It support as well as their actual website errors
  • Call center will not deviate from script to allow for help
  • Technical support
#1093771
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Every issue I have had (and it's been the second day) has ended in me having to solve it on my own - wasting hours of time trying to figure out something simple.For example, for a weird issue with linking my account to BB I was directed to watch a nonexistent video. I...
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Product
Pearson Education Account
#1092079
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I tried to register my purchase without a Course ID, but couldn't find my textbook on the MyEducation lab website. There is a warning in the description that the product should only be purchased as required by your instructor, but given that this is the set text for...
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2.1
Product
Pearson Education Account
I didn't like
  • Refund policy
#1017712
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Pearson Education Account Review

I need to get into my account but forgot my user name and pass word tried to get help no help as of yet, lashonblair@gmail .com , please can someone help me please
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Location
Price Affordability
Product or Service Quality
Reliability
Scholarship, Grants and Programs
Staff
Value for money
Website
Product
Pearson Education Account
#1004005
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So I have a stat course that requires me to use MyStatLab, which in itself isn't a terrible product.My issue arose when I tried to purchase the access code after the trial expired. Unfortunately for me, my account locked the day that my professor was supposed to be...
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1.0
Product
Pearson Education Account
I didn't like
  • Error messages
#928066
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Their customer service reps have no useful information at any point.They cannot ever give time frames as to when issues will be fixed. They have been dealing with my account for over a week now and I still cannot log into the account. And every time I contact them, I...
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Anonymous
Anonymous

That is no joke. I just tried to contact them and the person I spoke to had terrible grammar and no clue what to do. All they did was give me guesses at what I could try and t...

Anonymous
Anonymous

I have had the same experienced with their mess for years

Product
Pearson Education Account
#914085
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Their customer service is a joke.I have been trying to contact someone for about 6 hours. You click on "chat now", but you sit and wait for 30 mins or until you decide to click "cancel chat" because it is obvious no one will chat with you. My username and password...
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Anonymous
Anon

I've been dealing with this issue for three days now. Nobody gets back to me, and I just had the most unhelpful customer service representative ever. I'm pretty sure she was w...

Anonymous
Kaitlyn

How were you able to fix this problem? I've been on the phone for hours and my password won't work anymore.

2.3
Product
Pearson Education Account
#909484
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Pearson Education - Cannot get refund for an online book they say we have access to but we don't!
Pearson Education - Cannot get refund for an online book they say we have access to but we don't!
Pearson Education - Cannot get refund for an online book they say we have access to but we don't!
Pearson Education - Cannot get refund for an online book they say we have access to but we don't!
We have attempted to get a refund for a textbook that we do not have access to on our account. This was paid for July 15, 2015. Attached receipt. We have been trying to get a refund and was told we would have a refund within 7 business days. It has now been 12 days and...
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1.0
Product
Pearson Education Account
I didn't like
  • Returning book is impossible
  • Slow refund process
  • How they treated me
#707115
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