Product: Pearson Education Account Clear all filters (21 of 21 reviews match)
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Pearson Education - Refund

1.6
Details
I was on hold for 30 min when the call was disconnected. The associate had my callback number, but he did not call back. I called in a second time. I was transferred to another line that was not responding to the number prompts. I am owed a refund of $39.99. My case number is 07394457. I have spent far too much time on this.
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Pearson Education Account
Review #1561531 is a subjective opinion of poster.
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Pearson Education - Billing Issues

1.0
Details
last semester I bought the code for two consecutive classes and when I go into the application it tells me that I have to buy it again
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Product
Pearson Education Account
Reason of review
Problems with payment
Review #1550980 is a subjective opinion of poster.
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Pearson Education - I can’t access my account

Yesterday no this is my first attempt to call
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Product
Pearson Education Account
Reason of review
Damaged or defective
Review #1406152 is a subjective opinion of poster.
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Pearson Education - Pearson will not let me log in to my student account. It will not recognize my username or password. I need help with logging in to my account.

Did not answer. I called for assistance but no one answered.
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Product
Pearson Education Account
Reason of review
Poor customer service
Review #1347692 is a subjective opinion of poster.
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1.0
Details
Other companies are able to accomplish task, why can't a company that is making millions off the Education systems and government not do this. SOMEONE NOT SO VERY SMART, made that decision. ALSO, What is this with only SOME computers and Tablets can't operate the...
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Author
Product
Pearson Education Account
Cons
  • Customer service doesnt respond to emails
  • Cookie enable
  • Ability to design their idea for their audience
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Tags
Review #1341212 is a subjective opinion of poster.
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Pearson Education - Can not assess my account

I can not log into my account
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Author
Product
Pearson Education Account
Reason of review
Damaged or defective
Review #1309194 is a subjective opinion of poster.
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Pearson Education - Cant get the access to my online course

I already paid for access code but i couldn't get the access code
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Author
Product
Pearson Education Account
Reason of review
Damaged or defective
Review #1271372 is a subjective opinion of poster.
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Pearson Education - Update on my account

Pearson Education - Update on my account
My access code is valid through 2021 vut for some odd reason i cant enroll in a new course and i have assignment due tomorrow. I cant afford to buy a new code right now.please help
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Location
Hadley, Massachusetts
Product
Pearson Education Account
Review #1177900 is a subjective opinion of poster.
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Pearson Education - Why in the world can't there be one login for all Pearson accounts?

2.2
Details
I am truly getting to the point where I hate Pearson. Their login process for their many products is ridiculous. Why in the world can't there be ONE login for all my products? This has been the worst experience of my life when it comes to trying to use a product. I've been on a chat to fix my problem. Thought it was fixed and ended up NOT being fixed after all. Went to login and was simply told to "ENTER" but then when I entered I was told that my login was successful but then it didn't take me anywhere. Then I tried to login to a different Pearson page and logged in but was told they didn't know where to send me. How stupid! If I log in you must know where I'm supposed to go.
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Author
Product
Pearson Education Account
Reason of review
login process
Preferred solution
Let the company propose a solution
Tags
  • Pearson Reviews
Review #1140227 is a subjective opinion of poster.

Pearson Education Products and Services Reviews

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Pearson Education - Unable to access text book via Revel

1.0
Details
It has been going on over a week now and I still cannot log in to Revel. My class has had labs and quizzes already. I am going to have to buy a 2nd hard copy version just to learn. Their customer support has offered me nothing. I call them and all they can say is they handed it off to some upper level support person. No get well date or temporary access to another Ebook. They say sorry many times but offer no compensation for the subscription time I am missing. All I am asking for is something to take my class with. They cannot provide it. I have paid for something i have no access too. Will be reaching tout to BBB about giving money for a product they are not providing. I just want some kind of acknowledgement from them and their lack of support.
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Author
Product
Pearson Education Account
Cons
  • Call center will not deviate from script to allow for help
  • Technical support
  • It support as well as their actual website errors
Reason of review
Poor customer service
Preferred solution
Access to course materials needed to geta good grade in my class...
Review #1093771 is a subjective opinion of poster.