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access pearson customer service access code customer service book code class course
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1.0
Details
Charged recently for something I never confirmed
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ID
#1300706 Review #1300706 is a subjective opinion of poster.
Location
Old Tappan, New Jersey
Reason of review
Problems with payment

Pearson access code

Paid for textbook /access code package in order to do self-study for Math 125 but cannot log in.Unable to get enrollment active course from teacher in U.S.,these so called tech support individuals at Pearson sound like a recording machine that apologize for inconvenience 100 times a minute with no real solution.I decided to speak to the supervisor but 1 hour later still no solution.Lucky I got the textbook in order for me to study but I find it unfair to pay for the code and not be able to use it. Outsourcing is a horrible thing this company does.We should have locals handle local business instead of people repeating scripted text to people with real concerns.
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ID
#963506 Review #963506 is a subjective opinion of poster.
Location
Old Tappan, New Jersey
Product
Pearson Education Mymathlab Program
Reason of review
Poor customer service
Loss
$90
Preferred solution
Price reduction

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Exam  1.6 18
Mymathlab Program  1.3 103
Website  1.4 105
Mylab And Mastering Program  1.1 21

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