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Pearson Education in Union City, New Jersey - Labproblem

5.0
Details
Try to fixed the problem
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Review
#1657897 Review #1657897 is a subjective opinion of poster.

Pearson Education in Irvington, New Jersey - Access code issue

Pearson Education - Access code issue
My acces code says invalid code
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#1654762 Review #1654762 is a subjective opinion of poster.

Pearson Education in Cherry Hill, New Jersey - Terrible Customer Support

My student asked about access to Revel w book Political Science An Introduction. I have spent considerable time and made several call and I am getting nowhere. Bill Rosenberg, PhD Drexel University 609.932.4178
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#1574842 Review #1574842 is a subjective opinion of poster.
Cons
  • Everything about the run-around
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Pearson Education in Camden, New Jersey - Access code

My access code not working
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Review
#1456455 Review #1456455 is a subjective opinion of poster.

Pearson Education in Old Tappan, New Jersey - Charges

1.0
Details
Charged recently for something I never confirmed
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Review
#1300706 Review #1300706 is a subjective opinion of poster.
Reason of review
Problems with payment

Pearson Education in Cranbury, New Jersey - Pearson refuses to help disabled vet

2.1
Details
Ordered a book package with lab. Was waiting. Then received email saying it was on back order. Great. I decided to just cancel the order and order the online lab and get to work on my class, using the digital text online. That worked great. HOWEVER, they sent me the first order and charged me $260 for the same thing I bought. No accountability that I can see. It is IMPOSSIBLE to get help. I will steer everyone away from buying from this company. I have filed around five help requests and no one will contact me. disgusted with this criminal organization.
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Review
#1095457 Review #1095457 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$260
Preferred solution
You MUST take back this package deal. I canceled it, you sent it anyway, after I ordered just the online lab with digital text. Your policy says you don't take back labs. unopened. it is Pearson's mistake in sending it out. I am disable vet

Pearson Education in Cranbury, New Jersey - New Access Code no longer useable

Purchased an access code with course book for My IT Lab which instructor, after I opened the book, did not use either. I realize now that I do not need any other IT classes, only Math. The Math class I am taking uses My Math Lab. I should be able to use the IT Lab access code for My Math Lab or should have been able to receive a refund, which I could not. This is wrong that a refund cannot be given or credit for use in another Lab at Pearson. I now have to spend over $100 again for something I already purchased but was unable to use because of the instructor's decision to not use the Lab after the start of the semester.
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Review
#997059 Review #997059 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$104
Preferred solution
Allow me to use IT access code for Math
1.0
Details
What a horrible program, you put in the correct response and still get it wrong the books do not help learn the actual formulas because they like to elaborate so much to the point where you can not learn anything. The program is awful!! I would never recommend this...
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Review
#987777 Review #987777 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$300
Preferred solution
Full refund

Pearson Education in Old Tappan, New Jersey - Pearson access code

Paid for textbook /access code package in order to do self-study for Math 125 but cannot log in.Unable to get enrollment active course from teacher in U.S.,these so called tech support individuals at Pearson sound like a recording machine that apologize for inconvenience 100 times a minute with no real solution.I decided to speak to the supervisor but 1 hour later still no solution.Lucky I got the textbook in order for me to study but I find it unfair to pay for the code and not be able to use it. Outsourcing is a horrible thing this company does.We should have locals handle local business instead of people repeating scripted text to people with real concerns.
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Review
#963506 Review #963506 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$90
Preferred solution
Price reduction

Contact Pearson Education Customer Service

Mailing Address:
Pearson PLC
80 Strand
London , England WC2R 0RL
United Kingdom
Phone:
(202) 909-4520
All Pearson Education Contacts

Latest Question

Pearson Education Questions
Pearson is Garbage. I have used my Statlab and my Mathlab, both are just as bad. The videos are from 1960's made by some *** who's got a half naked lady as his start menu photo...real professional. The issues I have is that the majority of the time the site is...
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Review
#925686 Review #925686 is a subjective opinion of poster.
Reason of review
Bad quality