I have been unable to finish my homework without being upset because of a current problem with Pearson's MyMathLab. It took me 10 minutes just to input the symbol "<" into my math problem.
10 MINUTES. The system has been down for about 3-4 days, which conflicts with my due dates for assignments. I never had this issue with Pearson my past two semesters. This is totally unacceptable.
I also don't understand why is it that every time I call Pearson for assistant, I am put on hold for 30 minutes?
That's terrible service. Hopefully Pearson gets their act together and fixes this.
Reason of review: Damaged or defective.
Preferred solution: Let the company propose a solution.