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Equipment Quality
Price Affordability
Product or Service Quality
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As impossible as it is to believe, Pearson hasn't updated its software to support the new Mac OS, Sierra. Thanks, Pearson, you just screwed over most University students.

Upon chatting with a support specialist, I was told that they, "haven't received this complaint yet, and will forward it on to the supervisor." Asking to be connected directly to the supervisor, the call was dropped. Instead of speaking with them, I emailed the Pearson engineering department directly, asking if they intend to support Sierra OS. They told me that they will email me when they are finally supporting it.

How did a company as prominent as Pearson Education miss the boat on supporting the new Mac OS?? Shame on them!

Product or Service Mentioned: Pearson Education Technical Support.

Reason of review: Bad quality.

Monetary Loss: $150.

Preferred solution: Price reduction.

  • Sierra Os
  • Myfrenchlab
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Houston, Texas, United States #1232062

Hopefully they'll update the requirements. Semester nearing it's ending, should of happened a long time ago.

Knoxville, Tennessee, United States #1218900

I have this same problem! I have to go to a library just to complete my Stats and Astronomy homework which is extremely inconvenient! Pearson please update!!!

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