State: Massachusetts City: Boston Clear all filters (4 of 835 reviews match)
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Pearson Education in Boston, Massachusetts - Account issues

I just want to be able to access the book I purchased.
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Review
#1645581 Review #1645581 is a subjective opinion of poster.
Reason of review
Access/ activation issues

Pearson Education in Boston, Massachusetts - Instructor

Tried for over 3 weeks poor follow-up poor internal communications
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Review
#1440905 Review #1440905 is a subjective opinion of poster.
Cons
  • Custome service
Reason of review
poor instructor resources
1.0
Details
I ordered the most recent edition of a text book but my professor told me to get the older edition and get a credit for the difference. I contacted customer service and was charged for the older edition and was never given a credit for the newer edition, instead they...
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Review
#1361192 Review #1361192 is a subjective opinion of poster.
Cons
  • How customer service mishandled my return
Reason of review
Return, Exchange or Cancellation Policy
Loss
$319
Preferred solution
Full refund
Tags
  • incompetent customer service reps
1.8
Details
The videos in college algebra could be done by a middle school student, however, when you get to the homework or test most of the questions cannot be solved even while watching the video on another computer. As we all know that math builds upon itself one transition to...
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Review
#1251622 Review #1251622 is a subjective opinion of poster.
Cons
  • Program designed for failure
Reason of review
Bad quality
Loss
$700
Preferred solution
online programs need a program interested in students not bottom line

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