1.0
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Double Charged - Pearson Education review
I was double charged for my purchase a month after the purchase because of “system changes.” The Pearsons page has changed but with my bank account too.. Customer service told me it may take up to 2 weeks, then if it’s not resolved I can open up another case. This is...
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#1292919 Review #1292919 is a subjective opinion of poster.
Service
Pearson Education Customer Care
Reason of review
Problems with payment

Site down weekend before final | Pearson Education review from Iowa City, Iowa

I am a non-traditional student. I work full time and help maintain a household. I set aside most of my weekend to study for my upcoming final. I have a very high 80's and expect(ed) to boost that to an A. So far this weekend, I have spent zero time studying because the website is down and that is where the resources are. this is the second time during this 5-week summer course that it has been offline all weekend. If I was a 'normal' student this may not be a problem. For me it is disastrous. I have lost nearly half of my study time for my final exam. This speaks to the philosophy of the university to churn though students. Sure it allows then to service more student because the teachers don't have to grade homework. So as usual for book sellers, they got their money and that is all they care about.
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#1065801 Review #1065801 is a subjective opinion of poster.
Product
Pearson Education Website
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

E-text Pearson Page unavailable | Pearson Education review from Iowa City, Iowa

I am trying to study and the access to the E-text is not available. I called the Support Phone and they do not have any idea what time it will be fixed and I'll be able to access my e-text. I have a lot of contents to study. This is not the first time I have problems with MyMarketingLab Pearson E-text. I already had a very stressful problem with my E-text access just right after buying my Access Code. At that time, I was not able to access the e-text and even after contacting the Pearson Technical Support and spending several hours on line chatting they just fixed it after 4 days.
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Review
#994433 Review #994433 is a subjective opinion of poster.
Product
Pearson Education Mymathlab Program
Reason of review
access not available
Preferred solution
Let the company propose a solution

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