Not resolved

I called Pearson recently to inquire about the price of stand-alone MYLab/Mastery products. I am a student and cannot afford the prices at my college bookstore, so I'm trying to get what I need for the least possible amount.

First, the person I spoke to was barely comprehensible, and while I eventually managed to get some price quotes, I was told I would could find the information and purchase necessary products on Naturally, I checked out the website when I got off the phone to verify, and of course it said something to the effect that this product was unavailable for purchase. I then clicked on the "contact us" button from the drop down menu. I was brought to a page that clearly states I may not receive a personal reply due to high volume of inquiries.


Finally, I call them again and report this, only to have them explain that I need to provide my email, and I have no recourse but to use this form. I'm so sick of this company and the way they basically extort money, so I can do what, a couple homework assignments a semester?

Product or Service Mentioned: Pearson Education Customer Care.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Pearson Education Reviews

  1. 425 reviews
  2. 79 reviews
  3. 25 reviews
  4. 9 reviews
  5. 15 reviews
Pearson Education reviews