Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Price Affordability
Product or Service Quality
Scholarship, Grants and Programs
Value for money

Their maintenance issue was listed as having been scheduled for completion on continually further times, and now their site says it is down until further notice.. Not a good time for this considering the first exam is very soon.

Ive had issues with them before with glitches and nuisances but this is a critical problem.

When class is paid for and there are deadlines, one wouldn't expect the course website to be the party that is the issue, but in this case it is. Unfortunately math class is not hosted through our own schools' website, because that one has never given me trouble.

Product or Service Mentioned: Pearson Education Website.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

Pearson Education Pros: Easy and fast.

Pearson Education Cons: Reliability issues.

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