Not resolved

Pearson e-text is supposed to make your learning and studying experience more convenient however, that has not been my experience.The e-text takes so long to load and on several occasions, I was not able to access it due to scheduled maintenance.

I get it, online sites have to be serviced. However, when the service gets extended for an additional 14 hours, it becomes and inconvenience. This is not a free service.

The fees for the texts vary but essentially you are paying around $100 to rent online access to material that you can only access sometimes.It's definitely not worth the money and all customer service says is "I'm sorry." Well, sorry isn't going to get my assignment submitted on time.

Review about: Pearson Education Website.

Reason of review: Damaged or defective.

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