Not resolved
Customer service
Equipment Quality
Price Affordability
Product or Service Quality

I took a summer course this year and HAD to purchase Mastering as part of my course...The first 2 weeks were fine even though I had trouble finding which browser worked for the site, however I came to rely heavily on the Mastering website to study and for my E-book that I purchased for $115.

The next 3 weeks which happened to be the last 3 weeks of the course were a nightmare! I had trouble signing in almost daily, I couldn't use certain browsers, the art labeling quizzes disappeared completely I STILL don't have them, and EVERY Saturday night they shut down the site to do "Maintenance". Two of the Saturdays it was shut down from 10 pm til 10 am Sunday and the last Saturday said it would be shut down from 8 pm til noon on Sunday which they wound up shutting it down until MONDAY morning!! (Just in time for us to take a quiz in class) I have been so frustrated with this site!

Really if you charge people this amount of money to use your site and E-book then you should at least have the E-book available on another site while fixing the mastering!NEVER AGAIN will I buy a thing from them!

Review about: Pearson Education Website.

Reason of review: Bad quality.

I liked: When it worked it was a good site to use.

I didn't like: How unreliable it was.

Had an Experience with Pearson Education?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

The Coaching Institute - Criminal Minds at TCI The Coaching Institute "Do yourself a huge favour and walk away from TCI..a friend spent over $50K on their so called education and they could not give her the "diploma" she had signed..." Read more Pearson Education - Worst online learning service I've ever seen. Pearson Education "The software is lousy, the textbooks are overpriced, and support? what support? They made me pay TWICE b/c they happily took my payment but didn't give me access to my..." Read more Pearson Education - Terrible customer service concerning Pearson Introductory Chemistry textbooks Pearson Education "Pearson puts out two incredibly similar textbooks "Introductory Chemistry" and "Introductory Chemistry Essentials." I needed to compare the two to determine which one students in my 80-person course should order...." Read more Curriculum Associates - I-Ready is is horrid, enough said. Curriculum Associates "Let's see, how shall I begin this... saying "I-Ready is horrid" is an understatement, to be honest. To start with, the diagnostic tests are *** ridiculous. They literally give you..." Read more Lowes Roofing Installation Lowes "LOWES ROOFS LEAK!!!. LOWES Guaranteed roof would not leak Contract called for replacement of all bad roof decking, LOWES put shingles over rotten wood with a 3 inch hole in..." Read more Ray Catena Dealer - The reality check Ray Catena Dealer "This is the first time I have ever felt compelled to write a comment about anything in a forum such as this. Early in my career on Wall Street someone..." Read more Roche Bobois - Glass Transeo Dining Table Roche Bobois "We purchased a beautiful Transeo glass base dining table from Roche Bobois. The base has four pieces of industrial glass that crisscross. The four pieces are glued together in the..." Read more Lane Furniture - Supposedly Leather sofa plealing after 18 months Lane Furniture "We purchase a leather / vinyl sofa and matching recliner. The seating surfaces were suppose to be real leather (not bonded). After 18 months, the back is peeling. We only..." Read more