Contact Pearson Education Customer Service
Pearson Education Phone Numbers and Emails
Toll-Free Number:
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(866) 264-0620For Learners
Customer Service:
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(800) 567-3800Canada
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(888) 827-0772For SuccessMaker and iLit
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(844) 597-3224Pearson Connexus Support
Pearson Education Emails:
Contact Information
Pearson Education Website:
Pearson Education Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Edinburgh Gate,
Harlow CM20 2JE,
United Kingdom
Fax (UK): +44 0 870 850 5255
Fax (Intl.): +44 0 870 850 0155
26 Prince Andrew Place
Don Mills,
Ontario M3C 2T8,
Canada
Fax: +1-416-447-7755
Unit 4, Level 3, 14 Aquatic Dve,
Frenchs Forest,
New South Wales 2086,
Australia
Fax: +61-2-9453-0093
How Good is Pearson Education's Customer Service?
Summary of Pearson Education Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pearson Education?
Product/ Service Question:
- “Access code and course i'd”
- “Need a access code to schedule my test”
- “I have paid for 2024 art 104 in college bookstore,. Why it not showing and I can't access my materials”
Account Question:
- “Sign in”
- “Login not working”
- “Can’t log into mymathlab”
Request for Information Question:
- “Support MYITLAB”
- “TO find my pearson representative”
- “I am a Pearson author and need to speak with someone in royalties and speak to philosophy editor”
Refund Question:
- “Refund”
- “I was supposed to get a refund”
- “Refund needed”
Payments and Charges Question:
- “Payment”
- “Charged twice”
- “Billing”
Shipping and Delivery Question:
- “Haven't received my Art number yet”
- “Missing order”
- “Book delivery”
Activation/ Cancellation Question:
- “Need to cancel order”
- “Activation of a book”
- “Exam was cancelled and technical issues”
Return/ Replace Question:
- “Change my last name”
- “Return & refund”
- “Change date of birth”
Website/ Application Question:
- “To test on site”
- “Website problems- need to reschedule”
- “Website issue iPhone 6 Pearson.com”
Staff Question:
- “Customer service”
- “Pearson Manager says books not available,we want only pearson to implement in our school plz help”
- “Pearson Ask me contact customer service”
Cards Question:
- “My card was charged without my consent”
- “Purchased access card”
- “Help w registering a student access code card for mastering A&P”
Employment Question:
- “Author needs 1099 taxes 2023”
- “Job”
- “Author needs 1099 taxes 2021”
Other Question:
- “Mymathlab”
- “Set up online textbook”
- “To transfer scoring assistant to new laptop MMPI 2 Rf”
About
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Pearson Education has been on the market since 1998. It is a company which provides a number of educational services. Pearson Education features an education publishing. And it offers assessment services. They are provided to schools and students directly as well as different corporations and organizations. On the market there are a lot of different media educational brands, and Pearson Education owns a big number of those. It has Fronter, Bug Club, eCollege, MyEnglishLab, Penguin Readers and Longman, etc. Pearson Education is an international company, which operates in more than 70 countries of the world. The international office of the company is based in London, UK. North America branch of Pearson Education is headquartered Upper Saddle River, New Jersey.
Pearson Education is ranked 281 out of 1577 in Education category
USA
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