Contact Information

Pearson Education Phone Numbers

Toll-Free Number:

  • (866) 313-6194

Customer Support:

  • (210) 504-3055 International
  • (800) 328-5999

Media:

  • (202) 471-2187 Vice President, Media and Communities
  • (202) 909-4520

Sales Inquiries:

  • (866) 842-7428

Technical Support/Customer Support:

  • (866) 313-6194
  • +44 207 010 2000
Write review

does not support this feature.

Currently you can call only US numbers.

Pearson Education Email:

Fax:

+44 (0)20 7070 6060

Help in Social Networks:

Summary of Pearson Education Customer Service Calls

777 TOTAL
CALLS
76% SUCCESSFUL
CONNECTIONS
03:12 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Pearson Education to Ask about:

Payments and Charges Question:

  • “Double chargef”
  • “Billing issues”
  • “Payment issues”

Refund Question:

  • “Refund”
  • “To get a refund”
  • “Refund dropped class” , Review # 1477328

Account Question:

  • “Login issue”
  • “Password request not sending to email”
  • “I had completed an assignment and it did not register on my account”

Request for Information Question:

  • “Question about access code”
  • “Confirmation email”
  • “Questions about EdTPA”

Shipping and Delivery Question:

  • “Disc not delivered and not answering emails” , Review # 1455245
  • “I didn’t get the access code”
  • “Cant get the access to my online course after entering access code”

Return/ Replace Question:

  • “I meed help changing sections”
  • “Need help changing password”
  • “Return product”

Product/ Service Question:

  • “To buy access codes”
  • “I’m calling Pearson Education because I need assistance in regards to my Ebook access code”
  • “I ordered a book and I never received it”

Activation/ Cancellation Question:

  • “Reactivate access code”
  • “I canceled my order i wnat my refund back”
  • “Need to cancel a refund request”

Website/ Application Question:

  • “I cannot find the link on the website to purchase access code”
  • “The website for my lab says my session has ended but I only had it for a month and I still have another month before my classes are over”
  • “Website malfunctions”

Staff Question:

  • “Customer service”
  • “Need to purchase additional service with my book”

Cards Question:

  • “Trying to get accesss card”

Other Question:

  • “My access code will not be accepted”
  • “Bought an access code and it’s saying it doesn’t exist”
  • “To make a change”

Pearson Education Rating Stats

1.3 out of 5 stars
based on 290 reviews
See all 563 reviews

Rating trend

About

Top Pearson Education Services

Customer Care, Technical Support, Shipping Service

Top Pearson Education Products

Mymathlab Program, Website, Program

Pearson Education Pros and Cons

Pros: When it worked, I liked math before i used this software, When it worked it was a good site to use, Thinking i was done with them, Non

Cons: Customer service, Technical support, Price, Tech support, System

Summary

Pearson Education has been on the market since 1998. It is a company which provides a number of educational services. Pearson Education features an education publishing. And it offers assessment services. They are provided to schools and students directly as well as different corporations and organizations. On the market there are a lot of different media educational brands, and Pearson Education owns a big number of those. It has Fronter, Bug Club, eCollege, MyEnglishLab, Penguin Readers and Longman, etc. Pearson Education is an international company, which operates in more than 70 countries of the world. The international office of the company is based in London, UK. North America branch of Pearson Education is headquartered Upper Saddle River, New Jersey.

Pearson Education reviews and complaints

Pearson Education is ranked 208 out of 1443 in Education category

Payment Methods

MasterCardVISA

Edit Description

Pearson Education Stats

Filter Reset Filter by range.
  • Day
  • Week
  • Month
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Pearson Education to

i
Write a review
Do you have something to say about Pearson Education? What happened? What can we help you with?
Submit review Don't show this popup