Contact Information

Pearson Education Phone Numbers

Toll-Free Number:

  • (866) 313-6194

Customer Support:

  • (210) 504-3055 International
  • (800) 328-5999

Domestic Orders and Inquiries:

  • (800) 922-0579 Business Accounts
  • (800) 947-7700 Individuals Phone

Media:

  • (202) 471-2187 Vice President, Media and Communities
  • (202) 909-4520

Sales Inquiries:

  • (866) 842-7428

Technical Support/Customer Support:

  • (866) 313-6194
  • +44 207 010 2000
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Pearson Education Email:

Headquarters Address:

Pearson PLC
80 Strand
London , England WC2R 0RL
United Kingdom

Fax:

+44 (0)20 7070 6060

Help in Social Networks:

Summary of Pearson Education Customer Service Calls

1283 TOTAL
CALLS
46% SUCCESSFUL
CONNECTIONS
03:11 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Pearson Education to Ask about:

Account Question:

  • “Account problems”
  • “Login issue”
  • “Can’t log in”

Payments and Charges Question:

  • “Payment”
  • “They over charged my card” , Review # 1588383
  • “You have charged me”

Refund Question:

  • “Refund”
  • “Refund dropped class” , Review # 1587923
  • “Issues with a refund”

Request for Information Question:

  • “Confirmation email”
  • “Concerning a a chemistry 110 book i bought over a year”
  • “Book inquiry”

Shipping and Delivery Question:

  • “I didn’t get the access code”
  • “Cant get the access to my online course”
  • “I have been trying to buy the code two times and I have not get the access”

Product/ Service Question:

  • “Need to buy access to a course”
  • “Math system”
  • “Wow is pissed a professional vocabulary word? Book adoption”

Return/ Replace Question:

  • “Certificate replacement” , Review # 1573332
  • “Return product”
  • “I need to return an unused book.”

Activation/ Cancellation Question:

  • “Wrongful cancellation of my exam”
  • “Cancel order”
  • “Reactivated wring accoubt”

Website/ Application Question:

  • “Website down”
  • “I cannot find the link on the website to purchase access code”
  • “The website for my lab says my session has ended but I only had it for a month and I still have another month before my classes are over”

Cards Question:

  • “Trying to get accesss card”

Staff Question:

  • “Customer service”
  • “Need to purchase additional service with my book”

Other Question:

  • “I would like to register a complaint”
  • “Access code”
  • “Anthonia Adekalu”

Pearson Education Rating Stats

1.3 out of 5 stars
based on 313 reviews
See all 612 reviews

Rating trend

About

Top Pearson Education Services

Customer Care, Technical Support, Shipping Service

Top Pearson Education Products

Website, Mymathlab Program, Program

Pearson Education Pros and Cons

Pros: When it worked, Non, I liked math before i used this software, When it worked it was a good site to use, Thinking i was done with them

Cons: Customer service, Technical support, Price, Tech support, System

Summary

Pearson Education has been on the market since 1998. It is a company which provides a number of educational services. Pearson Education features an education publishing. And it offers assessment services. They are provided to schools and students directly as well as different corporations and organizations. On the market there are a lot of different media educational brands, and Pearson Education owns a big number of those. It has Fronter, Bug Club, eCollege, MyEnglishLab, Penguin Readers and Longman, etc. Pearson Education is an international company, which operates in more than 70 countries of the world. The international office of the company is based in London, UK. North America branch of Pearson Education is headquartered Upper Saddle River, New Jersey.

Pearson Education reviews and complaints

Pearson Education is ranked 209 out of 1480 in Education category

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Pearson Education Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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