Contact Pearson Education Customer Service
Pearson Education Phone Numbers and Emails
Toll-Free Number:
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(866) 264-0620For Learners
Customer Service:
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(800) 567-3800Canada
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(888) 827-0772For SuccessMaker and iLit
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(844) 597-3224Pearson Connexus Support
Pearson Education Emails:
Contact Information
Pearson Education Website:
Pearson Education Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Edinburgh Gate,
Harlow CM20 2JE,
United Kingdom
Fax (UK): +44 0 870 850 5255
Fax (Intl.): +44 0 870 850 0155
26 Prince Andrew Place
Don Mills,
Ontario M3C 2T8,
Canada
Fax: +1-416-447-7755
Unit 4, Level 3, 14 Aquatic Dve,
Frenchs Forest,
New South Wales 2086,
Australia
Fax: +61-2-9453-0093
How Good is Pearson Education's Customer Service?
I bought Microsoft Access 2016 Comprehensive and Microsoft Excel 2016 Comprehensive books. I tried to gain access to student files and downloading them but, I have no success.
I can't get anyone to help me since I can't log in to ready my *** ebook
I’ve still yet to be verified or talk to anyone who can/will verify me as a professor at Keiser University.
I did not find my book. Also, you did not refund me back.
Summary of Pearson Education Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pearson Education?
Product/ Service Question:
- “Need access code”
- “Accesse code”
- “Course work”
Account Question:
- “Can't login”
- “Forget my username and password”
- “Having trouble with logging in”
Request for Information Question:
- “Request a teacher edition”
- “Reschedule my exam, can't do it online”
- “Question about testing”
Refund Question:
- “Refund Help”
- “Refund needed”
- “Refund”
Payments and Charges Question:
- “Charged twice”
- “Billing”
- “I was charged twice for the same product”
Shipping and Delivery Question:
- “Missing order”
- “Book delivery”
- “I didn't get my pte academic result”
Activation/ Cancellation Question:
- “Exam was cancelled and technical issues”
- “To cancel my exam”
- “I want to cancel my subscription”
Return/ Replace Question:
- “Change date of birth”
- “Return”
- “Change my name”
Website/ Application Question:
- “Website problems- need to reschedule”
- “Website issue iPhone 6 Pearson.com”
- “I have problem to take the access of my lab application”
Staff Question:
- “Customer service”
- “Pearson Manager says books not available,we want only pearson to implement in our school plz help”
- “Pearson Ask me contact customer service”
Cards Question:
- “My card was charged without my consent”
- “Purchased access card”
- “Help w registering a student access code card for mastering A&P”
Employment Question:
- “Job”
- “Author needs 1099 taxes 2021”
- “Job position”
Other Question:
- “I dont get my pte result”
- “Need resources like desk copy for the class that I teach”
- “Ugh”
About
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Pearson Education has been on the market since 1998. It is a company which provides a number of educational services. Pearson Education features an education publishing. And it offers assessment services. They are provided to schools and students directly as well as different corporations and organizations. On the market there are a lot of different media educational brands, and Pearson Education owns a big number of those. It has Fronter, Bug Club, eCollege, MyEnglishLab, Penguin Readers and Longman, etc. Pearson Education is an international company, which operates in more than 70 countries of the world. The international office of the company is based in London, UK. North America branch of Pearson Education is headquartered Upper Saddle River, New Jersey.
Pearson Education is ranked 261 out of 1261 in Education category
USA
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