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Summary of Pearson Education Customer Service Calls

129 TOTAL CALLS
78% SUCCESSFUL CONNECTIONS
04:32 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Pearson Education to Ask about:

Payments and Charges:

  • “Charged twice”
  • “I was charged twice $129.57”
  • “Charged twice for textbook”

Refund:

  • “Refund”

Account:

  • “Account name change”
  • “My registeration”
  • “Cant get the access to my online course”

Shipping and Delivery:

  • “Problem with delivery”

Cards:

  • “Trying to get accesss card”

Other:

  • “I didn’t get the access code”
  • “Lost access code”
  • “Sign in”

About Pearson Education

Top 5 Pearson Education Services

Customer Care, Technical Support, California Nurse Aid Exam, Exam

Top 5 Pearson Education Products

Website, Mymathlab Program, Program, Account, Revel Program

Top 5 Likes about Pearson Education

When it worked, Thinking i was done with them, Non, I liked math before i used this software, When it worked it was a good site to use

Top 5 Dislikes about Pearson Education

Customer service, Technical support, Price, Tech support, How unreliable it was

Summary

Pearson Education has been on the market since 1998. It is a company which provides a number of educational services. Pearson Education features an education publishing. And it offers assessment services. They are provided to schools and students directly as well as different corporations and organizations. On the market there are a lot of different media educational brands, and Pearson Education owns a big number of those. It has Fronter, Bug Club, eCollege, MyEnglishLab, Penguin Readers and Longman, etc. Pearson Education is an international company, which operates in more than 70 countries of the world. The international office of the company is based in London, UK. North America branch of Pearson Education is headquartered Upper Saddle River, New Jersey.

Pearson Education reviews and complaints

Pearson Education is ranked 279 out of 1569 in Education category

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