Pearson Education Phone Numbers and Emails

Toll-Free Number:

  • (866) 264-0620
    For Learners
Send Message

Customer Service:

  • (800) 567-3800
  • (888) 827-0772
    For SuccessMaker and iLit
  • (844) 597-3224
    Pearson Connexus Support
  • (800) 848-9500
  • +8 523 181 0000
  • +6 129 454 2222
    Australia, New Zealand, Fiji, Papua New Guinea, Guam
  • +44 870 607 3777
    United Kingdom, Europe, Middle East, Africa

Pearson Education Emails:

Customer Service
Australia, New Zealand, Fiji, Papua New Guinea, Guam, Canada, Global Rights Licensing Team, Permissions, Student Programs, United Kingdom, Europe, Middle East, Africa
General Info
Investors/ Franchising
Jobs/ Career
DMCA Inquiries, Privacy Inquiries
Report Fraud
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Contact Information

Pearson Education Website:

Pearson Education Help Center:

Corporate Office Address:

Pearson PLC
80 Strand
London , England WC2R 0RL
United Kingdom

Other Info (opening hours):

Other Locations:

Edinburgh Gate,

Harlow CM20 2JE,

United Kingdom

Fax (UK): +44 0 870 850 5255

Fax (Intl.): +44 0 870 850 0155

26 Prince Andrew Place

Don Mills,

Ontario M3C 2T8,


Fax: +1-416-447-7755

Unit 4, Level 3, 14 Aquatic Dve,

Frenchs Forest,

New South Wales 2086,


Fax: +61-2-9453-0093

Pearson Education Rating Based on 822 Reviews

Rating details

more details
Customer service
Product or Service Quality

Rating stats

Rating trend

How Good is Pearson Education's Customer Service?

James Delorn H
James Delorn H
Feels Disappointed | Jun 11, 2023

I bought Microsoft Access 2016 Comprehensive and Microsoft Excel 2016 Comprehensive books. I tried to gain access to student files and downloading them but, I have no success.

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Treagan M
Treagan M
Feels Disappointed | Apr 01, 2023

I can't get anyone to help me since I can't log in to ready my *** ebook

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Mary W Zft
Mary W Zft
Feels Disappointed | Jan 16, 2023

I’ve still yet to be verified or talk to anyone who can/will verify me as a professor at Keiser University.

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Keela Zxi
Keela Zxi
Feels Disappointed | Dec 04, 2022

I did not find my book. Also, you did not refund me back.

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Summary of Pearson Education Customer Service Calls

03:21 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pearson Education?

Product/ Service Question:

  • “Need access code”
  • “Accesse code”
  • “Course work”

Account Question:

  • “Can't login”
  • “Forget my username and password”
  • “Having trouble with logging in”

Request for Information Question:

  • “Request a teacher edition”
  • “Reschedule my exam, can't do it online”
  • “Question about testing”

Refund Question:

  • “Refund Help”
  • “Refund needed”
  • “Refund”

Payments and Charges Question:

  • “Charged twice”
  • “Billing”
  • “I was charged twice for the same product”

Shipping and Delivery Question:

  • “Missing order”
  • “Book delivery”
  • “I didn't get my pte academic result”

Activation/ Cancellation Question:

  • “Exam was cancelled and technical issues”
  • “To cancel my exam”
  • “I want to cancel my subscription”

Return/ Replace Question:

  • “Change date of birth”
  • “Return”
  • “Change my name”

Website/ Application Question:

  • “Website problems- need to reschedule”
  • “Website issue iPhone 6”
  • “I have problem to take the access of my lab application”

Staff Question:

  • “Customer service”
  • “Pearson Manager says books not available,we want only pearson to implement in our school plz help”
  • “Pearson Ask me contact customer service”

Cards Question:

  • “My card was charged without my consent”
  • “Purchased access card”
  • “Help w registering a student access code card for mastering A&P”

Employment Question:

  • “Job”
  • “Author needs 1099 taxes 2021”
  • “Job position”

Other Question:

  • “I dont get my pte result”
  • “Need resources like desk copy for the class that I teach”
  • “Ugh”


Related Companies

Pearson VUE, Pearson Education India, Pearson Education UK, Pearson Education Australia, Pearson Education Canada


Pearson Education has been on the market since 1998. It is a company which provides a number of educational services. Pearson Education features an education publishing. And it offers assessment services. They are provided to schools and students directly as well as different corporations and organizations. On the market there are a lot of different media educational brands, and Pearson Education owns a big number of those. It has Fronter, Bug Club, eCollege, MyEnglishLab, Penguin Readers and Longman, etc. Pearson Education is an international company, which operates in more than 70 countries of the world. The international office of the company is based in London, UK. North America branch of Pearson Education is headquartered Upper Saddle River, New Jersey.

Pearson Education reviews and complaints

Pearson Education is ranked 261 out of 1261 in Education category

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