Pearson Education Phone Numbers and Emails

Toll-Free Number:

  • (866) 264-0620
    For Learners

Customer Service:

  • (866) 264-0620
    For Learners

Order Inquiries For Educators:

  • +44 845 313 8888

Order Inquiries For Learners:

  • (800) 567-3800
    Canada
  • (800) 848-9500
    USA
  • +8 523 181 0000
    Asia
  • +6 129 454 2222
    Australia, New Zealand, Fiji, Papua New Guinea, Guam
  • +44 870 607 3777
    United Kingdom, Europe, Middle East, Africa

Order Inquiries For Practitioners:

  • (800) 627-7271

Pearson Prek-12 School Support:

  • (888) 827-0772
    Customer Support for For SuccessMaker and iLit
  • (844) 597-3224
    Pearson Connexus Support
  • (800) 234-5832
    Technical Support

Pearson Education Email:

scott.overland@pearson.com
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Pearson Education Contact Information

Pearson Education Website:

Pearson Education Online Chat:

Corporate Office Address:

Pearson PLC
80 Strand
London , England WC2R 0RL
United Kingdom

Other Info (opening hours):

Mailing Address USA:

Pearson Education, Inc.

200 Old Tappan Road

Old Tappan, NJ 07675

Mailing Address for Returns:

Pearson Returns Facility

258 Prospect Plains Road

Cranbury, NJ 08512-3605

Fax:

(201)785-2721
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Pearson Education Rating Based on 758 Reviews

Rating details

1.4
more details
Customer service
Product or Service Quality
Website
Reliability

Rating stats

Rating trend

Summary of Pearson Education Customer Service Calls

13.2K TOTAL
CALLS
03:19 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pearson Education Customer Service?

Account Question:

  • “I forget my password”
  • “Change my email on my account”
  • “Cant log in”

Request for Information Question:

  • “I have booked my date of 8th May and today is 5th May still I haven't received any confirmation email from PTE even if I have payed my fund too. So please help me as soon as possible”
  • “Question about book”
  • “Reschedule exam”

Refund Question:

  • “Refund I”
  • “I just bought mylab programming, but I still don't have access. So I need refund”
  • “I need a refund”

Product/ Service Question:

  • “"I was taking a test and it went to critical error. My answers are now blank. Why did this happen and are my answers in the system?".”
  • “MyLab not working”
  • “Can't access my work”

Payments and Charges Question:

  • “Charged for absolutely no reason”
  • “Charged twice”
  • “Charged on my card”

Shipping and Delivery Question:

  • “Never received item”
  • “My result not coming ???”
  • “I have not received my access code”

Activation/ Cancellation Question:

  • “I need to cancel an order”
  • “Unable to renew my CNA License”
  • “I need to renew access to a class and I'm currently in rolled in”

Return/ Replace Question:

  • “Return & refund”
  • “I need to return what I purchased”
  • “Return Enquiry”

Website/ Application Question:

  • “Website not responding”
  • “Problem with website”
  • “Cannot log on to site”

Cards Question:

  • “Unable to access my score card”
  • “I need my report card after corrections asap”
  • “Regarding the score card of PTe academic”

Staff Question:

  • “I have applied for a copy certificate on 4/4/21 and want to up it to a fast track service as I need it ASAP”
  • “Customer service”
  • “Term of the service”

Employment Question:

  • “Job”
  • “Applying for a job”
  • “Employment”

Other Question:

  • “App issue”
  • “Code 3PLNG_PO_02”
  • “Hello sir”

About

Top Pearson Education Services

Customer Care, Technical Support, Shipping Service

Top Pearson Education Products

Website, Mymathlab Program, Textbook

Pearson Education Pros and Cons

Pros: Books and digital content, Nada, Easy and fast, When it worked, Accessible online homework

Cons: Customer service, Technical support, Price, Poor support, There is no customer service phone number

Related Companies

Pearson VUE, Pearson Education Australia, Pearson Education Canada, Pearson Education Uk, Pearson Education India

Summary

Pearson Education has been on the market since 1998. It is a company which provides a number of educational services. Pearson Education features an education publishing. And it offers assessment services. They are provided to schools and students directly as well as different corporations and organizations. On the market there are a lot of different media educational brands, and Pearson Education owns a big number of those. It has Fronter, Bug Club, eCollege, MyEnglishLab, Penguin Readers and Longman, etc. Pearson Education is an international company, which operates in more than 70 countries of the world. The international office of the company is based in London, UK. North America branch of Pearson Education is headquartered Upper Saddle River, New Jersey.

Pearson Education reviews and complaints

Pearson Education is ranked 223 out of 857 in Education category

Area Served

USA

Payment Methods

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