Their customer service reps have no useful information at any point.They cannot ever give time frames as to when issues will be fixed.
They have been dealing with my account for over a week now and I still cannot log into the account. And every time I contact them, I get apologies and non-answers from every representative I talk with. This company is a complete joke. I have never dealt with any company that has been less professional, less forthcoming, and less accurate as this company has been.
I will never use them for anything if I can help it.No American organization or school district should use them either.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of pearson education account. Pearson Education needs to read this review and look into the issue (if any) according to poster's claims.