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I am currently in a statistics class and am being forced to use this software. MyLabs Plus is the WORST software I have ever seen. I have seen high school students make a better software. Not only is this software dysfunctional, but it contradicts it self. While using...
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Company wrote 0 public responses to the review from Nov 09.
1.5
#1397304
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Their business model is predatory. Student cannot opt out of buying their product without dropping a class or having their hurt. An economy where someone must buy a product or face an organized disincentive is a command economy. Command economies are the most prominent...
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Company wrote 0 public responses to the review from Nov 08.
1.4
#1396595
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Pearson Education - I never ordered a book.

For my psychology class, everything needs to be done online. So, I never needed the book. And apparently, I don’t know what happened but the book got ordered. I just received yesterday, November 7. I never ordered this. I only needed the access code to do my work online. Please give me my money back and your book also. Thanks.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 08.
#1396349
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Pearson Education - Horrible, Connexxion failed after 30 minutes calling

The code in the start of the book completely came off, need it for study.
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 08.
1.0
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#1396330
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Its questions are poorly chosen and are needlessly time consuming even for students who understand the material. Indeed, many questions also have convoluted details or inane forms which serve no purpose in determining a student's knowledge. MasteringChemistry is...
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Company wrote 0 private or public responses to the review from Nov 02.
1.3
#1393228
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Never have I used a more touchy, flawed system in my academic career than this joke of a service. I'm currently taking a Microsoft Excel/Access course and have the displeasure of using Pearson's MyLab IT program to complete it. To explain further, the "simulation"...
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Company wrote 0 private or public responses to the review from Oct 31.
2.0
I liked
  • Learning before this electronic abortion became manditory
I didn't like
  • Program designed for failure
#1391988
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I opened several cases to get a refund when I bought an online book that I didn't need. I had to open several cases because they would close each case and say the refund has been issued but there would be no refund. This happened over a period of almost two months. And...
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Company wrote 0 public responses to the review from Oct 28.
Anonymous
Heidi

Same problem, absolute worst customer service of my life.

Anonymous
ANNIE

I am having the same issue.I got a book which I didn't need and returned it. I have the USPS tracking number which states the date it was received by Pearson. They are DISHONE...

#1390303
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they charge hundreds for their books and online access codes that our houston community college is making us to buy but the access code to online studies lasts only for the semester you are registered for a class. so after the class is over you cant get back online and...
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Company wrote 0 private or public responses to the review from Oct 28.
1.0
#1390224
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My son accidentally order two school books and we immediately returned one of them. I have been requesting a refund since May 2018 and it is now October. NOBODY knows what they are doing there. They have issued two different credit memos, one for more than the amount...
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Company wrote 0 private or public responses to the review from Oct 22.
I didn't like
  • Everythng
#1386845
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Pearson Education - Stolen money

I purchased an algebra book online in May I paid 100.00 in October my card was charged 110.00. They claimed it was a glitch in the system. All the customer service reps are retarded!! I want my damn money back. I’ll never buy *** from them again
Company wrote 0 public responses to the review from Oct 19.
#1385595
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