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I was double charged $108.25 on June 27, 2018, and I have not received my money back. This is so unprofessional. I've called multiple times and all they say is that is going to take up to 8 days but its already July 6. The last lady that assisted me kept calling me...
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2.1
I didn't like
  • Unprofessionalism
#1296858
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I have tried since June 21st (it's now July 5th) to have a response to my request on how to obtain a hard or soft copy version of a required textbook. There has been no response to either my phone calls or emails. My students want to have access to this book in other...
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1.0
I didn't like
  • Customer service
#1296339
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On July 4, 2018 I awoke to see a wonderful amount of $108.11 taken from my account. I have not ordered or authorized this charge as I just paid them at the beginning of June and am still in MyMathLab with four weeks to go. I call them on July 5th only to be put on hold...
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Anonymous
Cam

I'm in the same situation. They sent me an email July 3rd saying they will give me my refund 7-10 days and now its July 16th and still nothing. I'm disputing the charge throug...

Anonymous
Laura

Same happened to me! Where did you find an actual phone number to call? I’ve looked all over the website. Will you share it? Thank you!

1.8
I didn't like
  • Fact that they took money for something i did not order
#1296033
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Pearson Education - Charged with something that did not order

I was charged for something i did not order! I want my miney back
#1295455
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I purchased an online access code from Pearson a little over a month ago for my summer class. I contacted them last week to complain that 75-80% of the videos were not working. I was asking for some sort of reimbursement or compensation for this issue. Seeing as 4...
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1.5
#1293975
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Pearson Education - Double Charged
I was double charged for my purchase a month after the purchase because of “system changes.” The Pearsons page has changed but with my bank account too.. Customer service told me it may take up to 2 weeks, then if it’s not resolved I can open up another case. This is...
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1.0
#1292919
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A conflict of schedules prevented me from taking a class online during the summer. I had contacted Pearson support about a month ago requesting a refund after I officially dropped the class. I had contacted Pearson email customer support on many occasions to find out...
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2.0
#1291883
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Where to begin? The videos for Pearson math labs are actually helpful however it's merely soft pitch; the challenging problems in the homework present much more advanced problems that really should be included in the videos. As for the cost, well, you will certainly be...
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Anonymous
Carolyn Lyons

My mathlab keep fading away , very hard to assess at times.The program would reject the right answer,and when I changed it,it would give me the answer that it rejected. I emai...

2.6
#1289615
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Pearson Education - Refund

I need a refund I am having difficulty on your website contacting anyone about this please someone email me with the appropriate number I need to call to get my refund it’s over $200
#1288088
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I have two issues. I had to take a college level financing course where my institution chose Pearson for all course material. The textbook, Principles of Managerial Financing not only had several typos but the writers clearly about educating students. Pearson's attempt...
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1.0
#1286774
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