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I HAD TO PAY *** 2 TIMES FOR A DAMN SUBSCRIPTION FOR ONE *** COURSE ( BOTH FOR THE SAME THING) WHEN I GOT IN CONTACT TO RECEIVE A REFUND 3X , I STILL HAVE GOTTEN NO RESPONSE AFTER 3 MONTHS. AND THEN THEIR PIECE OF *** WEBSITE WONT EVEN LET ME LOG INTO THE DAMN SYSTEM. *** PEARSON EDUCATION AND THEIR COURSE SUBSCRIPTIONS TRYING TO TAKE ADVANTAGE OF BROKE COLLEGE STUDENTS AS IF WE *** MONEY. IM TIRED OF THE FRUSTRATION AND STRESS THAT THEIR DAMN LEARNING "SYSTEM" COMES WITH. LIKE IS IT REALLY THAT DAMN HARD TO MAKE AN EFFICIENT YET EASILY ACCESSIBLE WEBSITE WHERE I CAN TURN IN MY HOMEWORK AND ASSIGNMENTS ON TIME? HONESTLY.
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ID
#1383725 Review #1383725 is a subjective opinion of poster.
Location
San Francisco, California
Product
Pearson Education Program
Reason of review
Poor customer service
Loss
$90
Preferred solution
FREE ACCESS TO PEARSON FOR ALL COURSE THROUGHOUT COLLEGE CAREEER
Terrible experience with financial lab. It will give you 0 points only because your formula doesn't match what they have programmed! I got crazy trying to figure out the mistake, however it just gave me 0 for correct answers only because I've calculated it differently....
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1 comment
Denys
#1239869

After a research I've learned that there is a possibility to see your mistakes and resubmit the assignments again after correcting them, what I did and was able to improve the grades. I am very happy with a product now, it is just requires more detailed explanation how to write formulas when performing calculations

Resolved
ID
#953971 Review #953971 is a subjective opinion of poster.
Location
San Francisco, California
Product
Pearson Education Myfinancelab Program
Cons
  • Entire system
Reason of review
Bad quality
Loss
$65
Preferred solution
Adjust grades

Can't even sign in and I have a test due

1.0
Details
This website just crashed and I have test due. This isn't the first time as the exact same thing happened last quarter. Why do instructors keep using Pearson labs? Not only does it continually mark right answers as wrong or switch around your answer and mark it wrong but the website crashed at least once per week. Not only that they advertise "contact our 24x7 customer service" THEY HAVE NO CUSTOMER SERVICE. You cannot reach them no matter how hard you freaking try. There's a petition calling for professors not to use their product and I'm going to be signing up for it.
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ID
#624822 Review #624822 is a subjective opinion of poster.
Location
San Francisco, California
Cons
  • Error messages
  • Technical support
  • Customer service and
Reason of review
Poor customer service
Preferred solution
email my professor so he extends the test!

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Pearson Education Products and Services Reviews

Product or Service Reviews
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Exam  1.6 18
Mymathlab Program  1.3 103
Mylab And Mastering Program  1.1 21
Account  1.5 74

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