State: California City: San Francisco Clear all filters (3 of 835 reviews match)
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I HAD TO PAY *** 2 TIMES FOR A DAMN SUBSCRIPTION FOR ONE *** COURSE ( BOTH FOR THE SAME THING) WHEN I GOT IN CONTACT TO RECEIVE A REFUND 3X , I STILL HAVE GOTTEN NO RESPONSE AFTER 3 MONTHS. AND THEN THEIR PIECE OF *** WEBSITE WONT EVEN LET ME LOG INTO THE DAMN SYSTEM....
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Review
#1383725 Review #1383725 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$90
Preferred solution
FREE ACCESS TO PEARSON FOR ALL COURSE THROUGHOUT COLLEGE CAREEER
Resolved
Terrible experience with financial lab. It will give you 0 points only because your formula doesn't match what they have programmed! I got crazy trying to figure out the mistake, however it just gave me 0 for correct answers only because I've calculated it differently....
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1 comment
user69368934
#1239869

After a research I've learned that there is a possibility to see your mistakes and resubmit the assignments again after correcting them, what I did and was able to improve the grades. I am very happy with a product now, it is just requires more detailed explanation how to write formulas when performing calculations

Review
#953971 Review #953971 is a subjective opinion of poster.
Cons
  • Entire system
Reason of review
Bad quality
Loss
$65
Preferred solution
Adjust grades

Pearson Education in San Francisco, California - Can't even sign in and I have a test due

1.0
Details
This website just crashed and I have test due. This isn't the first time as the exact same thing happened last quarter. Why do instructors keep using Pearson labs? Not only does it continually mark right answers as wrong or switch around your answer and mark it wrong but the website crashed at least once per week. Not only that they advertise "contact our 24x7 customer service" THEY HAVE NO CUSTOMER SERVICE. You cannot reach them no matter how hard you freaking try. There's a petition calling for professors not to use their product and I'm going to be signing up for it.
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Review
#624822 Review #624822 is a subjective opinion of poster.
Cons
  • Customer service
  • Customer service and
  • Price
Reason of review
Poor customer service
Preferred solution
email my professor so he extends the test!

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