Pearson decide to schedule a system maintenance from 8:00 pm one day until 12pm the next day and then extended the maintenance by 2 hours. This is an absolutely ridiculous amount of time.
My class has an exam every Monday and I have been unable to study because I only have the etext which is only accessible through the mastering site. These times are extremely inconvenient and frustrating. Considering I paid about $150 for this site I should be able to use it whenever the *** I want.
If you're going to do maintenance on the site (which probably won't improve it at all considering the last update only made it worse) do it in the middle of the night no when is using the site. If you're a professor please don't use Pearson to assign homework as that's the only way students can avoid it considering students don't have any choice in how they have to do their homework and studying.
Product or Service Mentioned: Pearson Education Website.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.