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I have had to use Pearson a few times in my college career. To say they are confusing is to understate how much stress they cause. For one small, but huge, example: When applying formulas for my operations management class (a 400 level course) they ask you to round to...
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Review
#745187 Review #745187 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Rewrite all your textbooks!!!!
Was required to use their "MyProgrammingLab" product in a computer programming class. Paid a subscription fee as I had the $200!!! text book in e format. Using the MyPLab was a nightmare, confusing me more often than implementing any sort of practice. I fell behind in...
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Review
#732175 Review #732175 is a subjective opinion of poster.
Product
Pearson Education Program
Reason of review
Bad quality

*** customer service | Pearson Education review

2.0
Details
First, their phone cue stinks. When I finally got a human, he told me I need to try again to reach the desired department, and then I spent 15 minute on hold. After a second attempt, the same thing happened and I gave up. I have suggested and implemented a search for replacement protocols and testing tools so my company can finally get rid of Pearson, specifically because this is not the first time we have had a shoddy customer service experience. Why do they even have a phone line? Good luck trying to solve the issues online too, as the website is no help. Too bad they have monopolized the standardized testing industry. If I knew 1000 white kids from Nebraska, I could make my own bogus tests too.
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Review
#728808 Review #728808 is a subjective opinion of poster.
Product
Pearson Education Website
Cons
  • Phone support
  • Online support
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
While working through the weekly assignments for Mastering Astronomy, put on by pearson education, I came to notice something quite significant; they, themselves, cannot get their information in order. They, in the simplest form, cannot properly answer a question that...
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Review
#722404 Review #722404 is a subjective opinion of poster.
Reason of review
Bad quality

Word/Excel 2013 | Pearson Education review

Horrible! There is more than one way to do something correctly in Excel and Word. Pearson won't let you work through the coursework with prior knowledge of how to use the software. The more you know about Word and Excel, the more you might find yourself frustrated with Pearson software. Also, I paid about $130 for a "book" that turned out to only be an access code. If I want the paper version I have to pay Pearson another $35 in ransom or print it myself for over $70 at the library. It feels absolutely wrong to spend that much and have no text book. Also, the program is configured to mark you wrong for things that aren't necessarily wrong. Be careful with the exams, they have errors in their programming as does the homework. In 2015, there shouldn't be any glitches in educational software that is suppose to teach you about SOFTWARE.
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Review
#721855 Review #721855 is a subjective opinion of poster.
Reason of review
Bad quality
1.7
Details
Having used several of their products, being a college student (by require, not by choice). I often find myself wasting hours of time practically ripping my hair out over *** problems and extremely ineffective methods of conveying information to students. I miss the...
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Review
#721269 Review #721269 is a subjective opinion of poster.
Reason of review
Poor customer service
Tags
  • bad tests
1.0
Details
I am in an online college course through Devry University in conjunction with Chamberlain College of Nursing to obtain my bachelors of science in nursing. I have a 4.0 GPA and have almost completed all courses required to obtain my degree. I have a 4.0 in advanced...
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1 comment
Anonymous
#1059588

Hi Andrea,

My name is Dené Brown and I am the Social Media Specialist at Chamberlain College of Nursing. We are sorry to hear about this experience and would like to look into the matter for you.

Please send us an email with your name and contact information at social@chamberlain.edu.

Thanks,

Dene' Brown

Review
#718649 Review #718649 is a subjective opinion of poster.
Cons
  • Wait time
  • Customer service
  • Being lied to and strongarm tactics by pearons rep
Reason of review
Bad quality
Tags
  • slow support
  • Contact Supervisor
  • Poor Tech Support

Pearson Engineering Mechanics Statics And Dynamics Review

Your Statics and Dynamics textbook is *** garbage. I love how at the beginning it says the author "endeavored" to write this guide, considering half the material in the textbook questions aren't even mentioned aren't even mentioned once in their respective chapters. I've had to learn more from online than I did from your $300 ripoff of a textbook
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Review
#714937 Review #714937 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
Pile of junk - Pearson Education review
Pile of junk - Pearson Education review
This is extortion. It's not legal. It's not moral. It's pointless as well I have screen shots from a professor who when suggested alternatives . I was turned down. The professor when questioned told the class if they don't buy the book he will flunk us. That's not...
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1 comment
Anonymous
#1137167

It amazes me the total lack of gramatical understanding this individual presents. Run on sentences, spelling errors, punctuation errors or lack there of, and just flat out inarticulate ramblings. If you are going to go online and rate a business whether deserved or not, make sure you do it in a professional manner.

Review
#708750 Review #708750 is a subjective opinion of poster.
Product
Pearson Education Program
Reason of review
Bad quality
1.0
Details
I am a teacher in Hawaii using Math XL For School and for any teacher out there wanting to use this program, DON'T !! The customer support people are the worst. They give a run around type response in hopes of frustrating the customers and keeping their monies. ...
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1 comment
Chinenye
#1040534

Sounds to me like your students should be disheartened knowing their teacher is an ignoramus. You should really spend some time working with ENGLISH XL.

If what you just typed is any indication of your intelligence quotient, I am grateful that we have you quarantined in the middle of the Pacific so that you can't infect any of the mainland. Hope that helps!

Review
#707517 Review #707517 is a subjective opinion of poster.
Service
Pearson Education Customer Care
Reason of review
Poor customer service
Loss
$2000
Preferred solution
GIVE THE CUSTOMER WHAT THEY WANT !!!