Lark Tgl

SOMETIMES I WANT TO KILL

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This *** company has single handily made my college career way harder then any generation before like my parents. this *** cold robot software that we are forced to use is so painful, i just looked at this semesters syllabus to see i need to use this depressing service again, it made me want to hit something very hard over and over until i couldn't feel my hands.

The shittyness that this Pearson MyMathLab is really blows my mind sometimes. First of all you just usually and up *** cheating your way all the way threw. However this is not from lameness but nessesety. this *** robot only knows one right answer.

Gone are the days of hand written work where a subtraction sign could be dropped, found by a Professor and forgiven. Not anymore, *** perfect or no deal. Seriously this *** is ruining courses and i'm sick of it, there is no way around it at my community college and its absolutely horrible. We are not robots, we are immature people trying to learn ridged unnatural patterns of numbers and *** and robots that really only care about money make this so much harder this world is so *** and this is just one of the many example.

*** Pearson *** robots, *** multi-billionairs. *** anyone who thinks that this is a good idea.

*** anyone who thinks that learning material should be efficient over everything else. *** you!

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Loss:
$300
Pros:
  • Thinking i was done with them
Cons:
  • Finding out i wasnt
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Anonymous

Lecture home...

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Last quarter, they decided to put homework titles in a tiny calendar, showing only truncated text. It took me a quarter to figure out that "Lecture home..." was not a link to the lecture material, but a link to the lecture homework, which was due on that day. The calendar showed the deadlines of the assignments, rather than the creation time of them. When I opened the homework, I already had not enough time to finish it. Besides that, it did not have any notifications, nor did it inform you of upcoming assignments via the Canvas LMS. I missed 3 homework assignments because the homework schedule was insanely hard to read. Now I am glad that they removed the calendar and put upcoming assignments in a list.
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Loss:
$1
Pros:
  • When it worked
Cons:
  • Interface design
Reason of review:
Problem with delivery

Preferred solution: Let the company propose a solution

Halee Dpu

I AM A NATIVE ENGLISH SPEAKER WAS FAILED BY PEARSON ENGLISH TEST 3 TIMES BUT THEN GOT 9/9 for IELTS.

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PTE IS AN ILLEGITIMATE TEST THAT DOES NOT ACCURATELY REPRESENT ENGLISH SPEAKING ABILITY. I have a civil engineering degree from a world renowned university in South Africa and enjoy public speaking. I wrote the PTE test 3 times. I received 43/90 for speaking for two tests and one test result was cancelled due to security reasons. I did all the practice tests online and received training. As a result, I lost a scholarship to go to Oxford in the UK and now have no job as I had resigned in anticipation of going to Oxford. I then did the IELTS test and received 9/9 for speaking. I sent 101 emails to Pearson and spent over 8 hours on the phone relating to understanding why I had failed and various other poor customer service experiences that I had. It took me 5 months to get on the phone to someone to explain to me why this had happened. I have received almost no response and no compensation throughout this process. It is truly embarrassing for Pearson to have let such a thing to happen and for someone to be treated in this way. DO NOT LET THIS HAPPEN TO YOU, DO NOT DO A TEST WITH THEM, THEY WILL WASTE YOUR TIME AND MONEY.
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Loss:
$1500
Cons:
  • Call center will not deviate from script to allow for help
  • Inability to use their brains
  • Being lied to and strongarm tactics by pearons rep
Reason of review:
Poor customer service
Anonymous

Piece of ***

Not only is their tech support unknowledgeable but the program stalls out. It does not recognize actions even when you follow the video step by step.
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Reason of review:
Bad quality
Anonymous

Pearson is absolute trash

1 its really glitchy 2 it makes you do work that takes up twice the time that the "old reliable" methods take 3 they overdo everything to the point where its basically like baby talking someone {{Redacted}} these are ust so tat I can get to 100 words PS in the time it took to write this response, pearson still hasn't loaded
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Reason of review:
Bad quality

Preferred solution: make it not terrible anymore

Anonymous

Trash site

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Pearsons sites are complete garbage and never work as theyre supposed to. Whats the point of paying for this service if its not gonna do its job smh. Assignments are constantly down and never able to connect to the server and tech support dont do anything to help In conclusion Pearson can succ it. 0/1000**** would not recommend
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Reason of review:
Bad quality
Anonymous

MyMathLab SUCKS

This is just the most horrible math program out there. The homework: not remotely what you learn in class and the "homework" is just like a quiz where you can't go back and correct your mistake. Homework is to practice your skills, not get graded on for little tiny errors. As for the help HA!, get ready for 25 steps which will just confuse you even more.

The quizzes are not what you do the homework on OR what is taught in class.

Colleges should RUN away from this program as fast as possible. DISGRACEFUL.

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Reason of review:
Bad quality
6 comments
Guest

This program just sucks and its build for complete lazy professors who just wants the paycheck. This thing doesn't help you learn

Guest

You are so right! I have to use my stat lab for class and when I dont get a question it takes me through but half the steps are nothing but "Use technology to get ###" Completely un-helpful! Tells me absolutely nothing on how to solve the problem .

Guest
reply icon Replying to comment of Guest-1663422

I hate this *** as well, there has got to be a better way to learn this math we have to do. it is awful!!!

Guest

Yeah, this program is *** *** The quizzes are nothing like the homework and it is no help when there are *** 30 steps to solve the damn problem. Please shut this down because it is not helping anyone.

Guest

*** Pearson, their books are overpriced. MyMathLab will only fail our education system.

Guest

I also hate that it gives you a different problem with the same answer every freaking time. How is that supposed to help me study?

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Anonymous

Pearson technical support for integrated Canvas/MyLab

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In short, it is almost impossible to get usable customer service for integrated Canvas/MyLab courses. The MyLab products are great but the support is so bad we will have to look for replacements. It is not possible for instructors or students to reach a technical support representative on the phone who can (1) receive and use the diagnostics files and (2) access the Canvas course as well as its integrated MyLab components. The typical attempt dumps the requester to a site in the Philippines where the techs cannot understand the problem, much less help, but they insist on trying. Working through that gate usually takes at least half an hour. When they finally do agree to elevate the problem, all direct communication is lost. It eventually gets (1) misinterpreted and (2) relayed back via email. If the problem is actually fixed, it takes days, sometimes weeks.
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Cons:
  • Technical support
Reason of review:
Poor customer service

Preferred solution: Improve the service!

Anonymous

Mastering Chemistry My Lab

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Absolute garbage, and is the root cause of my failing to grasp the concepts taught in class. The answer system is so picky and inconsistent that I am routinely scored wrong on questions I answered correctly. I'm not good at chemistry- I am learning all of this for the first time. So, when I execute the proper methods to find the correct answer and am marked wrong regardless, it completely *** UP my confidence in what I thought was right. So far as I'm concerned, Pearson owes me the tuition I paid for this semester's failed chemistry course.
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Reason of review:
Bad quality
Manna Gvj
map-marker White Plains, New York

Ripped Off & Time Wasted

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I've spent 6 hours on the phone with Pearson Technical Support this week. It feels like a part time job.

I first called to verify that the book I was purchasing was correct. They were not able to give me a clear answer, only that "I was not to worry because I can always make a refund if the purchase is wrong." Then I buy the book, it turns out to be the wrong material (I needed MyFinanceLab included, so I purchase the correct materials from University of Florida (my college.) I go back to Pearson for a refund, but they tell me that I cannot return ebooks. I am livid. This is an extra $129 for an extra book I do not need!

I am so upset. They do this to poor college students (like myself, working three jobs to survive in New York City!), and give the worst service ever. I WILL BE TELLING MY UNIVERSITY ABOUT THIS AND YOU SHOULD TOO!

MAKE SURE YOUR SCHOOL STOPS USING PEARSON PRODUCTS! INCLUDE THIS INFORMATION ON YOUR END OF SEMESTER REVIEWS FOR THE PROFESSOR!

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Loss:
$130
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

1 comment
Guest

Same thing just happened to me! #BoycottPearsonEdu

Anonymous

Bunk!! Avoid!!!

Pearson Education - Bunk!!  Avoid!!!
Seems like a good idea, yet they clearly have not worked out some the kinks. Cannot even delete highlights, even after the touchy system highlighted an entire page when I did not want it too. Save your money and buy the textbook! Delete function sucks! {{REDACTED}}
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Loss:
$97
Reason of review:
Bad quality
Anonymous

Fourth Grade SS and Science the worst

When my daughter gets her online homework answer wrong there is no correction!!!!!! She learns nothing from mistake....just gets low grade on homework where nothing is gained or learned!!!!!
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Reason of review:
Bad quality
Capria Jtp
map-marker Bengaluru, Karnataka

Login issue

I was unable to login while login with my detalis showing that incorrect details
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Anonymous

Awful.

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Pearson Education - Awful.
every time i try to do an assignment and i fill out the problem, i get the correct answer, yet it continues to tell me that i'm wrong. how am i supposed to complete the assignment with satisfactory grades if everything i do is counted as wrong? it's ridiculous.
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Reason of review:
Bad quality
Anonymous

Pearson is absolutely garbage

My tries for questions just disappear even though I havnt used them. Tech support asks me to talk To my professor. Why do we have to pay for this service when they don't bother fixing their glitches. Schools should ask students before forcing us to buy it.
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Reason of review:
Bad quality
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