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I can't say enough bad things about this company and their MathLab product. I just spent two hours trying to work out one *** math problem because this course has essentially enabled my professor to be completely absent from the teaching process. In the original Latin...
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Review
#819625 Review #819625 is a subjective opinion of poster.
Reason of review
Bad quality

It sucks! You charge too high for such a low quality technology. Only brand, nothing else | Pearson Education review from Jacksonville, Florida

1.4
Details
Competitors will win. Hopefully that happens soon. It sucks! You charge too high for such a low quality technology. Only brand, nothing else During the semester there were constantly announcements saying that the system was presenting issues. Almost every week. I failed grades because the system stopped during timed quizzes and lost grades for that reason. Things that are almost impossible to proof to the professor. So no help whatsoever when the system is inefficient.
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Review
#816467 Review #816467 is a subjective opinion of poster.
Cons
  • System
  • Customer service
  • Crashing on an browser
Reason of review
Bad quality
Loss
$1000
Preferred solution
Let the company propose a solution

Pearson Helpdesk support is not responsive | Pearson Education review from Phoenix, Arizona

Third time I've called in, and have been waiting on hold FOREVER. The last call was answered after 30 minutes; the guy took my info, and was given a CALL BACK number, then the phone went dead. Did I get a call back? NO. I tried online chat; the guy has apologized times now, but not offered any help. He keeps telling me to call my school helpdesk, and the school helpdesk says that they contracted Pearson to take care of these problems.
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Review
#816175 Review #816175 is a subjective opinion of poster.
Reason of review
Poor customer service
I am currently in an online my math lab college course. However, I have had nothing but issues with this site. It will not let me purchase the course as it gives me nonstop errors. I have been trying to access my course (that I am now missing due dates for) for three...
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Review
#806292 Review #806292 is a subjective opinion of poster.
Product
Pearson Education Program
Reason of review
Poor customer service
Allows for lazy professors to get paid to not teach, while students have to dish out ridiculous amounts of money for an overpriced "interactive learning tool" that only "teaches" through forced memorization, not understanding. Money goes to the mega-corporations and...
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Review
#800614 Review #800614 is a subjective opinion of poster.
1.0
Details
My name is Allexis Dawson and I had so many problems with my math labs. The tool bar was always across the middle of the page sometimes I wouldn't even be able to fill in an answer to my question. Everyday I pray it doesn't take five min to load each section of each...
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1 comment
Anonymous
#1131570

Hi Allexis! I experienced the same kind of issue.

Pearson Technical support sent me an email for the recommended browser settings. Hope you can try this out to solve your issue https://247pearsoned.custhelp.com/app/answers/detail/a_id/7557/kw/7557.

Review
#800034 Review #800034 is a subjective opinion of poster.
Reason of review
Very poor customer service and horrible quality!
Loss
$300
Preferred solution
Full refund
3.6
Details

Update by user Feb 29, 2016

Finally got in contact with someone but the problem persists and they couldn't two me more information on what or how they see trying to fix it. Apparently over 80% of their products were affected.

This is ridiculous. How does that happen

Original review posted by user Feb 29, 2016

I am so fed up. i've been on...
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Review
#800026 Review #800026 is a subjective opinion of poster.
Pros
  • I love the interactivity
  • Set up and study plan is super helpful
Cons
  • Crashing on an browser
  • Bad 24 7 support
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
To start, this program looks like it hasn't been updated in at least the past decade. We know it has been updated though, because the information is current, so why would such a gigantic company not take the time to redesign these programs so that they're more student...
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Review
#794770 Review #794770 is a subjective opinion of poster.
Product
Pearson Education Program
Reason of review
Bad quality
I spent 160 dollars on this textbook for access to this product, and it is useless. More than once it crashed and lost my progress. It loads poorly, it is glitchy, and even if I did not have these technical errors, no one could possible learn from it. It asks broad...
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1 comment
Anonymous
#1142502

Worst program I have ever used. Spent $800 for a class that I have to use this worthless site.

Uploads my completed documents as not completed or missing data. Crashed my computer twice.

Tech support has no idea what they are doing. Horrible!!!!

Review
#792237 Review #792237 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$160
Preferred solution
either start making better products, or stop monopolizing the school systems. I shouldn't be forced to pay for your half complete software
Tags
  • College Of Dupage

Pearson Education Exploring Office 2013 Review from Westminster, Louisiana

Page 766. Makes a reference to Don and Matt purchasing a house together. Pearson may want to keep up with what they percieve to be the times, but I find the obvious reference to homosexuality very offensive,and think that if they want to be accommodating or inclusive they should not do it at the expense of those of us who know that this is foul and wrong. From now on, I will seek another publisher. I see no reason, other than trying to spread their *** agenda to include *** like this.
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Review
#788128 Review #788128 is a subjective opinion of poster.
Reason of review
Bad quality