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1.0
Details
This application for reading e-books is the worst! Unfortunately, it is what my University chose for this one particular course text. -Every time you open it, it goes to the beginning so you have to write down where you left off previously. -Highlighting is not the...
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3 comments
Anonymous
#1841554

Pearson is utter garbage. I've paid hundreds of dollars for access required by my university and yet when I need to consult this "book" I paid for, it is ALWAYS slow, hard to navigate, ugly.

In the time it takes to turn one page I could Google the topic and pull up a superior resource.

This book has provided net negative value to my life, and I would never have bought it if it weren't required. Tired of being held hostage by Pearson.

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ID
#1199535 Review #1199535 is a subjective opinion of poster.
Product
Pearson Education Etext Mobile Application
Reason of review
Bad quality
1.0
Details
It's absolutely disgusting how much money you have to spend just to use this crap for half a semester. After all that money, and the program is absolute *** When doing an entire homework assignment and you get one wrong, it gives you an entirely new question!!!!??? How...
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1 comment
Anonymous
#1571612

I do not feel like Pearson My Math Lab is worth the price. The questions will say under the study plan to answer parts a through f.

Yet part a has three questions, part b has three questions and instead of it being a through f it ends up being a through m or a through n. If I get ONE question wrong the whole question is counted as though I got it wrong. I don't think that should be part of a study plan when it counts toward my grade. The question can EASILY take 30 minutes to complete.

In order for me to get it right for my study plan if I miss one part, I have spent an hour on one question because of all of the tedious details they have you answer.

This is not interactive. It is not worth the amount we have to pay as students PLUS pay for the class itself.

ID
#1197730 Review #1197730 is a subjective opinion of poster.
Product
Pearson Education Mymathlab Program
Reason of review
Bad quality

The etext is a junk system

1.0
Details
it constantly logs me out after 10 minutes of inactivity. It is annoying and wish to turn it off. Also at times they have access codes which they sold which don't work. and they also billed me for those non functional access codes. and then I had to go to customer service where I was put on hold for 2 hours trying to fix it. Truly etextbooks and online access codes suck. find a new company who wont screw you. ostensibly that is for security so someone else won't steal your work. But I would like a setting which allows me to never sign out. Also a lot of the time it will constantly ask for your password and the password you set up, it won't accept, it says incorrect password. and you know it is correct. so frustrating.
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ID
#1197615 Review #1197615 is a subjective opinion of poster.
Product
Pearson Education Website
Reason of review
Bad quality
1.5
Details
Pearson Education - False Information & Defective Product in Plastic Wrap
Pearson Education - False Information & Defective Product in Plastic Wrap
Update by user Feb 28, 2018

Pearson reached out to me and mailed a replacement. Very satisfied! Thank you.

Original review posted by user Feb 23, 2018
Pearson representatives assured me that the textbook would be bound, not loose-leaf. I called twice to speak with two different representatives to make sure that the purchase was for a bound...
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Resolved
ID
#1196312 Review #1196312 is a subjective opinion of poster.
Product
Pearson Education Textbook
Reason of review
Not as described/ advertised
1.3
Details
Pearson Education - Not designed with students in mind
I have never had a worse experience with a course textbook than I have with my online textbook for my Hydraulics course this semester. I purchased the online textbook + mastering engineering pack from my school's bookstore for around $130. From the beginning I have had...
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ID
#1196094 Review #1196094 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Product
Pearson Education Website
Pros
  • Idea behind it
Cons
  • That the functions they boast dont actually work
  • Not fulfilling their promises
  • Ability to design their idea for their audience
Reason of review
Bad quality
Loss
$135
Preferred solution
Deliver product or service ordered

I gave the correct answer, but the site told me its wrong

1.2
Details
This is ridiculous! I pay over $100 and this stupid software doesnt do its job. Worst is that my college wants me to use it. I now have to copy and paste, print and take it to my professor. Mathlab, get your act together!
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ID
#1194947 Review #1194947 is a subjective opinion of poster.
Product
Pearson Education Mymathlab Program
Reason of review
Bad quality
1.1
Details
I am paying for two products of Pearson, and one of them works. The second one works but only half of the time and some of the functions have never worked. I talk to the customer service department more than I talk to my husband. I hate this company. I am making my...
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1 comment
Anonymous
#1781763

Pearson is absolute trash. Outdated information that hasn't been true since 2015 are still asked in our class.

It's almost 2020, and according to Pearson, Cassini is still orbiting Jupiter!? What the *** am I paying for here?

ID
#1193160 Review #1193160 is a subjective opinion of poster.
Product
Pearson Education Mystatlab Program
Cons
  • Customer service
  • Email function
  • Mathlab functioning
Reason of review
I am upset for everything above.
Loss
$5000
Preferred solution
Price Reduction and for my teacher to be able to email me back.
1.2
Details
I begin my freshman year utilizing the Pearsons mymathlab which payed $121.00 USD. My first question was, "Why am I paying to do homework?". As the semester continued, I begin loosing brain cells. I had gone to a physiologist to talk about my anxiety toward mymathlab....
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ID
#1192145 Review #1192145 is a subjective opinion of poster.
Product
Pearson Education Mymathlab Program
Reason of review
Bad quality
Loss
$121
Preferred solution
Full refund

Access code

I purchased an access code & was double charged $122
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ID
#1189774 Review #1189774 is a subjective opinion of poster.
Reason of review
Problems with payment
2.2
Details
Its simulations and test tells vague instructions that barely explains what it wants you to do. Half of the time it tells you your wrong because out of the 1000 difrent ways to do something you have to do it one way and it won't tell you the right way just to do it....
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ID
#1189541 Review #1189541 is a subjective opinion of poster.
Product
Pearson Education Program
Reason of review
Bad quality

Pearson View Lied to me

1.0
Details
I called to reschedule my CNA exam 8 days prior to exam date due to coming down with a bad cold with flu symptoms. Technically. I am 62 unemployed with no healthcare . First I was told to hold on to see if the rules could be bent due to my sickness. After holding on 10 mins. The customer service rep comes back to see if I was still on the phone. She asked me to hold on again for 5 more mins. Coming back on the phone to tell me I need a doctor's statement because Georgia State CNA Licensing was very strict. That of course was a bunch of crap. I call the State Licensing Board and was told that Pearson Vue made that decision to not reschedule. A way to to keep someone money. Poor customer service.
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ID
#1189135 Review #1189135 is a subjective opinion of poster.
Service
Pearson Education California Nurse Aid Exam
Reason of review
Return, Exchange or Cancellation Policy

No answer

I put my code in for my class and it had me choose the book I had but I waited to long and it choose a book for me
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ID
#1186529 Review #1186529 is a subjective opinion of poster.
Reason of review
Bad quality
5.0
Details
Last Wednesday I started having issues with accessing my etext book, I called today (Saturday) and spoke with a gentleman named Erick. Let's just say, he went beyond to assist me with my problem. Turns out is was a browser issue. Despite the fact I said I'll call Apple...
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ID
#1182222 Review #1182222 is a subjective opinion of poster.
Service
Pearson Education Customer Care
Reason of review
Good customer service
A Pearson rep came into my psychology class to promote their book and show us how to access the required online access. He made clear that if we had any trouble accessing it to call the technical service and to GET A CASE #. When I called, The woman on the phone was...
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ID
#1181258 Review #1181258 is a subjective opinion of poster.
Service
Pearson Education Technical Support
Reason of review
Poor customer service

Update on my account

Pearson Education - Update on my account
My access code is valid through 2021 vut for some odd reason i cant enroll in a new course and i have assignment due tomorrow. I cant afford to buy a new code right now.please help
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ID
#1177900 Review #1177900 is a subjective opinion of poster.
Location
Hadley, Massachusetts
Product
Pearson Education Account