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1.0
Details
Double charged me! no one will call me back! Its still not resolved two days later! No communication. THEFT at its finest. I am emailed 3 times and contacted Better Business Bureau. I want them to call me back and resolve this issue. Way to leave a student with...
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Review
#1274372 Review #1274372 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund

They over charged my card | Pearson Education review

It happened a few days ago and I didn’t realized they overcharged my card til I checked my bank account and got 520 bucks taken out for something I didn’t even get
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Review
#1272955 Review #1272955 is a subjective opinion of poster.
Reason of review
Problems with payment
1.8
Details
I want to talk to a real person not voice recording. I have negative 34 dollars in my bank account. I was charged 79 bucks twice. I NEED to get this fixed. ASAP. i need my money. I only needed to purchase the access code once not twice. If you can please please please...
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7 comments
Anonymous
#1646924

Pearson is a bunch of fraud *** *** Always double charging people and acting like they cant do anything about it. *** company and customer service on earth.

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Review
#1272584 Review #1272584 is a subjective opinion of poster.
Service
Pearson Education Customer Care
Reason of review
Problems with payment
1.0
Details
This has to be one of the worst interfaces I have used in a very long time. It's like the project was handed to 25 different coders who couldn't communicate during development, and the final challenge at the end of the contract was to somehow bandaid the entire thing....
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Review
#1272000 Review #1272000 is a subjective opinion of poster.
Product
Pearson Education Myitlab Program
Pros
  • Learning before this electronic abortion became manditory
Cons
  • Constant timeouts with dead-end suggestions to fix
  • Multiple redirects
  • Cookie enable
Reason of review
Bad quality
Loss
$205
Preferred solution
Let the company propose a solution

Worst thing I have used in my life | Pearson Education review

1.0
Details
Multiple times it will classify a correct answer as wrong, and for MyAccountingLab it will create very ambiguous answers. Purchased computer on account for $1,500 Means I should write (1,500) for the account correct? That is the current exoense? Nah mate, actually you're only paying for the $35 depreciation value. You never pay the *** $1,500. Why have it in the *** log? Why put the $1,500 with no direction saying you'll just pay for it later?
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Review
#1271681 Review #1271681 is a subjective opinion of poster.
Reason of review
Problems with payment

Cant get the access to my online course | Pearson Education review

I already paid for access code but i couldn't get the access code
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Review
#1271372 Review #1271372 is a subjective opinion of poster.
Product
Pearson Education Account
Reason of review
Damaged or defective
1.0
Details
You're basically better off not logging into the system, because even when I log in, the damn website keeps telling me to log in again. My account? Please login. Homework? Please login. My name is clearly visible in the top right corner, what do you mean you can't...
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Review
#1270632 Review #1270632 is a subjective opinion of poster.
Product
Pearson Education Website
Reason of review
Bad quality
3.0
Details
I cancelled at May 30, I called pearson customer service number, the lady who answered the phone is very nice. I was talking to her about switch my online homework meterial which is different price but the same content, but I accidentally paid the more expensive one....
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Review
#1270336 Review #1270336 is a subjective opinion of poster.
Service
Pearson Education Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$125
Preferred solution
Full refund
It was fine for the most part but it was absolutely infuriating when the homework would tell you you were improperly using technology and refuse to give you credit despite the fact that you were using a calculator and the answer was directly in front of you. I am...
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Review
#1266695 Review #1266695 is a subjective opinion of poster.
Product
Pearson Education Mystatlab Program

Dumb as *** | Pearson Education review

They don't speak fluent English
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Review
#1259556 Review #1259556 is a subjective opinion of poster.
Reason of review
Poor customer service