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Iam unable to check my score

I'm trying to login my account, but it is showing there is no test taken.
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ID
#2036913 Review #2036913 is a subjective opinion of poster.
Location
Abids, Telangana

More than 5 days still waiting for my scores

1.2
Details
Try to cal customer service no answer.
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ID
#2035024 Review #2035024 is a subjective opinion of poster.
Location
Perth, Western Australia
Preferred solution
More than 5 days still no scores, I need if not I have to withdraw my application with Aphra

Unable to contact customer service for any reason

5.0
Details
Unable to contact customer service for any reason

User's recommendation: Be prepared to be ripped off and unable to resolve it once it happens.

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ID
#2033343 Review #2033343 is a subjective opinion of poster.
Service
Pearson Education Customer Care
Pros
  • Unable to get in contact with customer service
Loss
$300
Preferred solution
Full refund

Not receiving my result since 14 May 2020

1.0
Details
I have been trying to get my score report result since the exam date 14th May 2020. No one is helping, every time I call, chat, email customer service they just tell me to wait 3-5 business days. I do not understand the issue and why PTE is not able to fix my problem.

User's recommendation: Be carefull.

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1 comment
Brekken
#1910619

Did you get the score card? I’m also facing the same issue been more than a month. Pls let me know

ID
#2032422 Review #2032422 is a subjective opinion of poster.
Location
Melbourne, Victoria

My result issue

i am not getting my pte academic result past 5 days
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ID
#2030215 Review #2030215 is a subjective opinion of poster.
Location
Sydney, New South Wales

Horrible Customer Service 0 STARs if possible

on hold for an hour just to get a hold of somebody then put on hold for another 3 hrs just for them to not even answer, Literally the background music died down. Is it possible to shut down this entire company? not just the customer service, just shut this scam of a company down.That would be a great consideration

User's recommendation: DO NOT HAVE BUSINESS with THIS COMPANY.

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ID
#2023028 Review #2023028 is a subjective opinion of poster.
Service
Pearson Education Customer Care
Cons
  • Long wait time
  • No direct answers
  • On hold for every question about 30-45 mins
Loss
$2000
Preferred solution
Shut down of this company, Give another company a chance to make money

Cannot rebook exam

I am trying to book exam but every time after my exam there is a issue to rebook exam
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ID
#2022594 Review #2022594 is a subjective opinion of poster.
Location
Canberra, Australian Capital Territory
Preferred solution
Let the company propose a solution

Access Code on wrong account

Pearson Education - Access Code on wrong account
I bought a used book. Access code is already in use.
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ID
#2022280 Review #2022280 is a subjective opinion of poster.
Loss
$173

Horrible customer service

1.0
Details
Takes hours to get a person on the phone. Then, they hang up on you or you can't understand them and they start yelling. Been trying for weeks to get my exam date that I paid $500 to take.

User's recommendation: DO NOT USE.

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ID
#2021669 Review #2021669 is a subjective opinion of poster.
Location
Lititz, Pennsylvania

Pte account details

1.0
Details
No one responded and I'm not satisfied .. I need some assistance and want to discuss my problem
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ID
#2019539 Review #2019539 is a subjective opinion of poster.
Location
Melbourne, Victoria

I am waiting for my result as I need to fileT.R

My date of birth haven't been changed on the website after so many requests, calls and emails. My already submitted my passport copy as well. On the test day also, a copy of passport was submitted.
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ID
#2013309 Review #2013309 is a subjective opinion of poster.
Location
Perth, Western Australia

PTE exam

I want to book my PTe exam for yesterday they said you can book 24 hours ago but it urgent for me and they are not picking my call please help me

User's recommendation: Pic the call whensome needed.

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ID
#2013285 Review #2013285 is a subjective opinion of poster.
Location
Sydney, New South Wales

Registering for two courses

Hello, Im calling because I had a question on registering for two courses who both require MyAccountingLab and I was wondering if the subscription to one can be used for the other, its just that I dont have enough money for both but I need them for my classes
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ID
#2013078 Review #2013078 is a subjective opinion of poster.
Preferred solution
Price reduction

Dropped class

3.0
Details
None. I dropped a class and no longer needed the study aid.y
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ID
#2008814 Review #2008814 is a subjective opinion of poster.
Location
East Orange, New Jersey

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Enquires about pte exam

Pearson Education - Enquires about pte exam
I just gave my last PTE exam on 7th of june in kolkata india my id number is PTE658539091 MD ASIF RAJ i just want to know my status of result
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ID
#2008625 Review #2008625 is a subjective opinion of poster.
Loss
$227
Preferred solution
Let the company propose a solution