Pearson Education Reviews and Complaints
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8
ISSUES RESOLVED
1.1K
TOTAL REVIEWS
$410K
CLAIMED LOSSES
$1.5K
AVG LOSS
110K
PAGE VIEWS
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Ask a Question About Pearson Education
Cons
- Customer service
- Technical support
- Price
Pros
- When it worked
- Nada
- Books and digital content
Pearson sucks absolute *** that's why | Pearson Education review
Pearson wont let me sign in even after resetting my password 3 *** times
Review
Cons
- Everything pearson offers is a con
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
Need help | Pearson Education review
no one answered it is amazing the lengths that companies will go to to prevent customers from asking for help
Review
Reason of review
Poor customer service
Preferred solution
i just want someone to help me
Refund | Pearson Education review
I purchased a code for $79.99 but I ended not taking the class anymore.
Review
Product
Pearson Education Website
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution
Verified Buyer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Unknown | Pearson Education review
Number was said to be incorrect or temporarily unavailable.
Review
Service
Pearson Education Customer Care
Pros
- Books and digital content
Cons
- Phone service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$75
Preferred solution
Full refund
Access code not working | Pearson Education review
Said the number wasnt available
Review
Product
Pearson Education Mobile Application
Pros
- Well laid out web site
Cons
- Tech support
Reason of review
Poor customer service
Loss
$93
Preferred solution
Full refund
I called technical support regarding the error message I received while copying the course material from an old course into a new course. While on call, I was transferred three times as the representatives could not understand the problem of "course copying." When I...
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Review
Service
Pearson Education Technical Support
Reason of review
Technical support
Wrong number? | Pearson Education review
The number I called could not be reached in my area. I live in the US and called the US number so . .
Review
Service
Pearson Education Technical Support
Cons
- Innnerface
- Poor technical support
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Inconveniency/need replacement book | Pearson Education review
Update by user Jan 15
Customer service replaced
Original review posted by user Jan 13
Nobody answered the customer support line Resolved
Review
Service
Pearson Education Customer Care
Pros
- Good authors
Cons
- Bad customer service
Reason of review
Poor customer service
Loss
$130
Tags
Verified Buyer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Wrong Purchase | Pearson Education review from Glendora, California
I want a refund so I can purchase the right product and I can not get ahold of Pearson or anyone who will help me
Review
Service
Pearson Education Customer Care
Interactive Science | Pearson Education review
Every time I try to do my homework for both bio courses and sociology this is what pops up. I have shown below this occurring on three different types of devices: iPad, computer and iPhone.
Review
Product
Pearson Education Website
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