Pearson Education Reviews and Complaints
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What can I say? mylab is extremely convoluted, confusing, and frustrating to use. if you want it to progress, you have to do the questions EXACTLY how it wants you to. Otherwise, it says "Incomplete Action". Sometimes I do what it wants and it STILL gives me that...
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My daughter ordered 11 copies of a math lab instead of one. 10 minutes after mistake happened I called. A month later still waiting on the refund and still have not gotten the access code. Today has been my fourth call to this company. I have been on the phone for two...
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You think that they would have more than plenty of books to give out to students at a University but when they ran out I was annoyed a bit but did not get to mad about it. But when I went in to get the books the day they were supposed to be in and they tell me that...
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Pearson Education - Ripoff ***
They now sell books that are not bound and are simply a stack of paper with holes in them. $174!!! These College book companies are getting as bad as pharmaceutical companies. Something's got to change!
These websites are awful. It is always a 50:50 chance that the website will work at all. The customer service tells you the same exact useless thing every time "clear your cookies, ok close your browser" and that is it. Why does this company make millions of dollars...
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Product
I didn't like
- Program designed for failure
- System
This website is a waste of time and money the website lags all the time and the material is horrible not worth it
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I cannot register MyLab Math, because the Instructor's Course ID is not going through. My instructor contacted Pearson, and the matter was allegedly resolved, but the problem persists. I have Emailed my instructor, and attempted to let Pearson know. When I tried to...
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sent the wrong textbook. contacted them immediately by emails and phone. said would ship the right one out via 2 day express but 3 weeks later, still didn't ship it. they said there are 50 that books in the warehouse. but they keep asking order information, which we...
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Product
I didn't like
- Reliability issues
- Product delivery
Wanted a refund for Master Biology online. Requested the refund less than 20 minutes after buying it by mistake. A week later I had to call because no one contacted me. She said I would have my refund in 3-5 business days. Called today, another week later, because I...
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I didn't like
- Refund policy
- System
I bought the access code (Understanding Movies 14th Edition) for a class of mine. My school only carries the access codes not the physical textbook. I bought the access code because the complete text is included. However, my teacher did not create a course link. We...
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This Pearson system has so many bugs and not user friendly. Don't waste time and money for this. You end up learning a worthless system than actual course material. Very bad s...