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1.0
Details
This is my second semester using MathXL; I found it helpful last time but then some changes were made to the site between then and now. First, it is impossible to read the examples on the assignments. It shows you a tiny little sliver of the problem at a time and you...
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1 comment
Anonymous
#1741575

same

Review
#937788 Review #937788 is a subjective opinion of poster.
Cons
  • Phone service
  • Product design
Reason of review
MathXL is impossible to use; very frustrating, especially when you are trying to do homework and you're already struggling.
Preferred solution
Make MathXL more intuitive to use. This is a very simple design flaw that can be easily fixed.
Tags
  • Mathxl Pearson
1.0
Details
I purchased a book from the college bookstore for my son's computer class. While he was signing up, he told me he needed me to pay for a lab fee. In a rush, I went ahead to pay with my credit card when and immediately discovered that the book had an access code. I...
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5 comments
Anonymous
#1746602

Same here. I’m so over college.

90% of majors are a waste of time. And colleges know it. Unless you’re going to school to be a doctor or lawyer it is a waste. Get certifications.

Teach yourself online. Build an online resume showing what you know. This is the future. College is outdated.

Colleges graduates are working high schooler jobs. College isn’t getting another dime from me.

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Review
#932730 Review #932730 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$43
Preferred solution
Full refund
2.0
Details
I can't believe my school makes me purchase items that are customized through Pearson. The books are overpriced and I am unable to purchase used textbooks to save money. My complaint today is that I returned a book that was received by Pearson a month ago, and have...
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1 comment
Anonymous
#1245955

They are probably short staffed or extremely back logged. I used to work for Pearson, not the best company.

Review
#929992 Review #929992 is a subjective opinion of poster.
Cons
  • Refund policy
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund
Pearson Education - Answer formatting
Pearson Education - Answer formatting
The software is so picky about formatting it really does a disservice to students trying to learn the material. There were numerous times where I had gotten the answer correct on a quiz/homework and due to me not putting in the exact formatting, have gotten it wrong. I...
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Review
#929463 Review #929463 is a subjective opinion of poster.
Reason of review
Bad quality

Pearson Education in Somerville, Massachusetts - Pearson doesn't support apple users

1.1
Details
Schools should re-evaluate why they use Pearson Education. If you use an iPad for homework and quizzes, downloading the data sheets is impossible, and StatCrunch keeps coming up with errors ("An error has occurred!" "We apologize...") blah blah blah. They will keep doing this if schools don't insist that they get their act together. Schools should be helping their students get their work done, not allowing these companies to thwart them if they use apple hardware. Look at the poor rating Pearson gets from the students. Schools should listen to this and just withdraw their business. There are other companies, with better textbook writers and better support. If schools are going to require students to use web apps for homework and quizzes, then students need the access to be portable and accessible. Students are paying for this. Why are schools wasting their time and money?
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Review
#929018 Review #929018 is a subjective opinion of poster.
Reason of review
Order processing issue
1.0
Details
So I have a stat course that requires me to use MyStatLab, which in itself isn't a terrible product. My issue arose when I tried to purchase the access code after the trial expired. Unfortunately for me, my account locked the day that my professor was supposed to be...
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Review
#928066 Review #928066 is a subjective opinion of poster.
Cons
  • Error messages
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution

Pearson Education in Valhalla, New York - I loath the fact that I need to use this

1.4
Details
I took a PHYSICAL ON CAMPUS IN PERSON night class so I would not need to take an online class. The fact that I cannot pass my math class (that I had paid out of pocket) without this expensive and useless website makes me furious. College is expensive enough without this time consuming add-on. I go to physical in-person tutors when I need help, not this. You can't ask a program questions without a automatic answer. To wait for customer service is a waste. A person can only help so much over the phone or through emails. There should be a warning before you register for classes that a student must also complete these online labs along with your physical class. If I had known, I would have never taken this class. This is my genuine opinion with my experience with this product. I hope I never take a class with this program again.
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Review
#927158 Review #927158 is a subjective opinion of poster.
Cons
  • Entire system
Reason of review
Pricing issue
Loss
$230
Preferred solution
Make all classes with this program be labeled partly online. In order so I can avoid taking those classes
Pearson is Garbage. I have used my Statlab and my Mathlab, both are just as bad. The videos are from 1960's made by some *** who's got a half naked lady as his start menu photo...real professional. The issues I have is that the majority of the time the site is...
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Review
#925686 Review #925686 is a subjective opinion of poster.
Reason of review
Bad quality
1.6
Details
As impossible as it is to believe, Pearson hasn't updated its software to support the new Mac OS, Sierra. Thanks, Pearson, you just screwed over most University students. Upon chatting with a support specialist, I was told that they, "haven't received this complaint...
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2 comments
Anonymous
#1232062

Hopefully they'll update the requirements. Semester nearing it's ending, should of happened a long time ago.

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Review
#924417 Review #924417 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$150
Preferred solution
Price reduction
Tags
  • Sierra Os
  • Myfrenchlab

Pearson Education Mymathlab Program Review

I like being able to do HW, the resources for learning & studying and even testing. However, getting customer support without jumping through hoops, needs substantial improvement. Too much red tape. For the record, the product is great but no immediate help for specific IT help.
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Review
#924162 Review #924162 is a subjective opinion of poster.
Reason of review
Poor customer service