Pearson Education Reviews and Complaints
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my school started using the pearson at the beginning of the 2019 to 2020 school year, they previously used the by far better ixl.com for math. pearson is unorganized and down right terrible for teachers that are not tech savvy. my teacher has trouble assigning work to...
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Review
Product
Reason of review
Bad quality
Pearson Education - Awful
I paid 52 dollars for my service and it is no longer working and they refuse to acknowledge I need support.
Review
Pros
- Some very nice online learning materials
Cons
- Product support
- Customer service doesnt respond to emails
- Being lied to and strongarm tactics by pearons rep
Reason of review
Problem with delivery
Loss
$52
Preferred solution
Full refund
Pearson Education - Cannot Access Course
I've been trying to access course for several weeks. Keep calling to troubleshoot and they gave temporary access to the course. Great right...WRONG. I have tried to purchase full access to the course and they've locked me out of my account.
Review
Service
Cons
- That they stole from me
- How unreliable it was
- Service
Reason of review
Poor customer service
Loss
$82
Preferred solution
Let the company propose a solution
Tags
Pearson Education in Woodland Hills, California - Non existent tech support for educators
The title says it all. The 114 community colleges in California is leaning to dumping Pearson.
Review
Pros
- Good authors
Cons
- No customer service or tech support
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Pearson Education in Norfolk, Virginia - Account locked
No one is helping me. I’m going to miss my deadline because of my account being locked and having no access to my homework.
Review
Product
Reason of review
Access/ activation issues
Pearson Education - Ehhh program needs work
This program sucks. Its a shame its so picky. Glad il never have to use it again.
Review
Product
Cons
- Takes longer to type the answer in then it does to solve it
- Marks problems incorrect for the slightest error
- Doesnt give you full credit
Reason of review
Bad quality
Tags
Pearson Education - Horrible product
I bought an online Pearson textbook as a part of recommended texts for my math class, and it is the worst online material I have ever used.
Review
Reason of review
Bad quality
Pearson Education in Auckland, Auckland - Technical issue while giving test
We facing the technical problem while giving test there is headphones and keyboard problem we can’t hear and type all the candidates face this problem
Review
Pearson Education - Extremely upset and frustrated - Company has many policy issues!
We ordered our school book order on 8/7/19, and paid with credit card. Apparently, it is the Company policy not to contact you if there is a payment issue - whereas every other company we have dealt with, they always contact us immediately if there is any issue with payment. So because they did not contact us, we wasted 3 weeks thinking our order was arriving. When I called to see what was going on, and found out, I then replaced the order on 9/12. I no longer wanted to give a card to avoid issues! Still have not received info., and communication is horrible!
Review
Service
Cons
- Not fulfilling their promises
- Tech support
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Dear Pearson Corporation, I am a nursing student who recently purchased a bundle that I was pressured into buying by your representative as "it is required reading that is unique". After purchasing the prepackaged bundle with no way to verify if all the books were...
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Review
Reason of review
Problem with delivery
Loss
$1200
Preferred solution
Full refund
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