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Refund help | Pearson Education review from Oak Park, California

I asked for a refund because the access code was given to me by my professor.
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Review
#1762738 Review #1762738 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$70
Preferred solution
Full refund

Dont buy if possible | Pearson Education review from Richardson, Texas

1.0
Details
Worthless tech waste of money forced to buy
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Review
#1762728 Review #1762728 is a subjective opinion of poster.

Issues with enrollment | Pearson Education review

I'm trying to get into my course but when I go to redeem my access code, it brings me to a log in screen and won't let me go past it.
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Review
#1762649 Review #1762649 is a subjective opinion of poster.
Product
Pearson Education Website
Reason of review
Access/ activation issues
Preferred solution
Help getting into my class

Account issues | Pearson Education review from Opelousas, Louisiana

1.0
Details
They charged my account for a book and I have no access code or proof that my order went through
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Review
#1762599 Review #1762599 is a subjective opinion of poster.

Problems with login | Pearson Education review

I cant log in onto the website
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Review
#1762573 Review #1762573 is a subjective opinion of poster.
Product
Pearson Education Website
Reason of review
Access/ activation issues
Preferred solution
help with log in issue

Refund issue | Pearson Education review

I ordered a book by accident within minutes I realized it was a mistake. I asked for a refund and it's been two days nobody has reached out to help me. Please, help. Thanks
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Review
#1762014 Review #1762014 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund

Fix the way of reaching the support team | Pearson Education review

I wasnt able to reach the support team!
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Review
#1761754 Review #1761754 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
I called the 800/848-9500 today (January 14th, 2020) and waited for 10-15 minutes for a person, which I expected. Erin was very polite and professional in taking my information and sent me to the "higher ed. dept." I waited on that line for 25 min. before talking to a...
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Review
#1761657 Review #1761657 is a subjective opinion of poster.
Service
Pearson Education Technical Support
Reason of review
Order processing issue
Preferred solution
Log-in solution, so I can get the product I need

Refund | Pearson Education review from Houghton, New York

The wrong access code was put into my cart for my school book order account. I was unaware until my professor informed me that I got the wrong access code for the class.
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Review
#1761650 Review #1761650 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$97
Preferred solution
Full refund

Student access kit MyStatLab | Pearson Education review

I thought that it was necessary to buy the student access kit not realizing that it came included in my book. I would like to cancel my 18 week MyStatLab subscription. I have only done one homework thus far.
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Review
#1761599 Review #1761599 is a subjective opinion of poster.
Product
Pearson Education Mystatlab Program
Cons
  • Ease of ordering
Reason of review
Ordered the student access kit accidentally
Loss
$80
Preferred solution
Full refund