Pearson Education Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Pearson Education - Changed password. Cant sign in
Left a message. Havent talked to anyone
Pearson Education - Horrible
1. Its expensive 2. They always say your correct answers are wrong if they are not the exact way they have (ex: "your answer=3x+5" "correct answer=5+3x" 3. Every "single problem" will actual be a question with 7 different different questions, so that small "22 question" assignment is really 154 questions. 4. If your confused and looking for help, 90% of the time the demonstration videos dont load. 5.Just another way college can steal hundreds of dollars from you without actually teaching anything! Would never recommend. awful
Product
I liked
- You can do it anywhere
Pearson Education - Textbook question
I called and the first support person was very nice but the person she tranfered me to was not very helpful. I been using Pearson since Spring of 2000 and i have never incountered this type of behavior. I hope this doesnt happened again or I will take my book orders to another publishing company.
Product
Pearson Education - Purchased book with no product
I just recently purchased an ebook and the money came off of my card but I do not have the ebook.
Not only are the questions on Mastering Chemistry poorly written and inaccurate, the process to actually having access to the website is tedious alone. As college students, we are already paying thousands of dollars for tuition, and being unfair as it is that our...
Read more
Pearson Education - Refund
No one answered when I called
Pearson Education - Extext
Michael Kelly, Dir, Disabilities Services at Siena College, Loudonville NY, 5187834239 I placed a request for an extext ISBN978-0-13-449251-3, Principles of Marketing Book,with Access Text and provided a receipt from the student from the Siena bookstore . I was directed to Vital Source for the book, but unable to download their app to secure the book so I can provide to the student. Not sure why you simply cant send me the extext version since this book was actually purchased without going thru another third party for accessibility. Thank you
Product
I am very disappointed with the level of support that I receive from my rep here in Utah (Euan Black). He loves the orders but following up to make sure customers are satisfied lacks. This type of unresponsiveness will lead me to evaluate other programs (competitors)...
Read more
Pearson Education in Boston, Massachusetts - Instructor
Tried for over 3 weeks poor follow-up poor internal communications
Basically I needed a textbook by a certain date in September. When I originally purchased the book I clicked the option for overnight shipping and upon checking out and paying it just changed to standard shipping by itself. I called the same day and spoke to someone...
Read more
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
You didn't tell us what they were supposed to do for you.