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1.1
Details
I begin my freshman year utilizing the Pearsons mymathlab which payed $121.00 USD. My first question was, "Why am I paying to do homework?". As the semester continued, I begin loosing brain cells. I had gone to a physiologist to talk about my anxiety toward mymathlab....
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#1192145 Review #1192145 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$121
Preferred solution
Full refund

Pearson Education - Access code

I purchased an access code & was double charged $122
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#1189774 Review #1189774 is a subjective opinion of poster.
Reason of review
Problems with payment
2.0
Details
Its simulations and test tells vague instructions that barely explains what it wants you to do. Half of the time it tells you your wrong because out of the 1000 difrent ways to do something you have to do it one way and it won't tell you the right way just to do it....
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#1189541 Review #1189541 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
I called to reschedule my CNA exam 8 days prior to exam date due to coming down with a bad cold with flu symptoms. Technically. I am 62 unemployed with no healthcare . First I was told to hold on to see if the rules could be bent due to my sickness. After holding on 10...
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#1189135 Review #1189135 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Pearson Education - No answer

I put my code in for my class and it had me choose the book I had but I waited to long and it choose a book for me
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#1186529 Review #1186529 is a subjective opinion of poster.
Reason of review
Bad quality
5.0
Details
Last Wednesday I started having issues with accessing my etext book, I called today (Saturday) and spoke with a gentleman named Erick. Let's just say, he went beyond to assist me with my problem. Turns out is was a browser issue. Despite the fact I said I'll call Apple...
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#1182222 Review #1182222 is a subjective opinion of poster.
Reason of review
Good customer service
A Pearson rep came into my psychology class to promote their book and show us how to access the required online access. He made clear that if we had any trouble accessing it to call the technical service and to GET A CASE #. When I called, The woman on the phone was...
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#1181258 Review #1181258 is a subjective opinion of poster.
Reason of review
Poor customer service

Pearson Education in Hadley, Massachusetts - Update on my account

Pearson Education - Update on my account
My access code is valid through 2021 vut for some odd reason i cant enroll in a new course and i have assignment due tomorrow. I cant afford to buy a new code right now.please help
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#1177900 Review #1177900 is a subjective opinion of poster.
Pearson has not enabled me to excel in my education but regress in my education. As a student, I have experienced nothing but frustration. Let me give you an example. You go to a question. It’s asking you to find the slope. You put down for an example, 3x. Or y=3x. No,...
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Review
#1177336 Review #1177336 is a subjective opinion of poster.
Reason of review
Bad quality

Pearson Education - Incompetent reps top to bottom

1.0
Details
Tried to get a desk copy for over a month prior to teaching a course. After reaching out to different representatives on more than one occasion by every method known, still no book. Incompetent... I teach several intro courses and hundreds of students a year. I am done with this company.
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#1177155 Review #1177155 is a subjective opinion of poster.
Reason of review
Order processing issue