LaRae P
map-marker Bethesda, Maryland

Keeps charging my account

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i purchased a book for an online class july 2018.... this company charged my credit card when i bought the book, then again Dec 2018 and again Dec 2019! im going to file fraud charges against this company
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Loss:
$111
Reason of review:
keeps charging my credit card

Preferred solution: Full refund

Amanda H Zch

My account won’t work

I registered my MyLab etextbook with the student access code and linked it to Canvas with my instructor's course ID yesterday and it isn't showing under my courses. I need access to this by noon on Saturday or they drop me from my class. Please help as soon as possible.
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Loss:
$120
Reason of review:
Access/ activation issues

Preferred solution: Deliver product or service ordered

Kaitlyn H Nlm

Issues with enrollment

I'm trying to get into my course but when I go to redeem my access code, it brings me to a log in screen and won't let me go past it.
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Reason of review:
Access/ activation issues

Preferred solution: Help getting into my class

Caroline S Vtr
map-marker Houghton, New York

Refund

The wrong access code was put into my cart for my school book order account. I was unaware until my professor informed me that I got the wrong access code for the class.
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Loss:
$97
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Canady J

Refund needed

I was not suppose to order the prehospital emergency code.
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Loss:
$104
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Stephanie M Ich

Pearson account locked

My account will not let me log in. I have Pearson my labs plus for my math class which works. But it will not let me create or log in for a different class I have. Maybe I locked myself out?
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Crespin Uqj

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Verified Reviewer
| map-marker Mumbai, Maharashtra

Not able to take PMP exam

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Your on VUE got stuck up in between despite a good internet connection and I couldn't start the exam. All my effort, money and time went in vain.
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Andre H Ign

Problems accessing course

I cant acces my course although payment has already been made and approved by the bank.
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Pros:
  • Books and digital content
Ashton H Dbv

Bought Part 1 and 2 of Anatomy Textbook, and my access expired after only my first semester.

Access to the program for my second semester.
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Reason of review:
Access/ activation issues

Preferred solution: Let the company propose a solution

Ryan S Jyg
map-marker Oak Park, California

Refund help

I asked for a refund because the access code was given to me by my professor.
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Loss:
$70
Reason of review:
Poor customer service

Preferred solution: Full refund

Karen S Lcl

Need help

no one answered it is amazing the lengths that companies will go to to prevent customers from asking for help
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Reason of review:
Poor customer service

Preferred solution: i just want someone to help me

Ricardo S Emk

Code Not Working

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I put in the code for Python - Fourth Edition, but I accidentally redeemed it in the wrong section, being for instructors. I dont know what to do.
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Pros:
  • I liked math before i used this software
Cons:
  • Life is ruined
Anonymous
map-marker New York, New York

N/A na na

The phone number does not work?! I dialed 866264**** and its out of service.. Very disappointed and frustrated as I need to access my courses. Please advise how to proceed. Thank you, Tuere
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Luther Wyh
map-marker Dallas, Texas

Charged but not placed

they charged my card and my order was not placed and I never got a confirmation email about the order
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Edwards Ekq
map-marker Madera, California

Access code not working

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Pearson Education - Access code not working
Every time I tried to use my access code it said not working one
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Loss:
$110
Reason of review:
Access/ activation issues
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