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Pearson Education review: Find another provider

1.0
Details
Being a working professional and returning IT student, being involved in knowledge creation and management, I find Pearson guides appallingly inaccurate and misleading. It's obvious that the creators of these courses don't actually FOLLOW their own directions to verify if they're accurate. An example of this, they'll give instructions that may have been accurate in a previous version of Word or Excel, but are no longer accurate in the version the training is supposedly meant to instruct. As a student, this is incredibly frustrating and a colossal waste of time and energy. It does not teach the subject matter, it is simply busy work translating gibberish into a workable lesson.
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Review
#1704457 Review #1704457 is a subjective opinion of poster.
Product
Pearson Education Myitlab Program
Cons
  • Inaccurate instructions in tutorials
Reason of review
Not as described/ advertised
Preferred solution
Actually TEST your product for accuracy
Tags
  • Lousy Curriculum
  • Online Textbook

Pearson Education review: To solve an issue concerning my certificates

Pearson Education review - To solve an issue concerning my certificates
I have been charged $114 to send my certificates to Concordia University Montreal using a courier (which would apparently take 5 days). I need to be assured that the certificates are on the way since I received an email saying the order was failed, yet I was still charged. I need my A level and GCSE grades to be sent urgently. The photo attached shows I’ve been charged.
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Review
#1704425 Review #1704425 is a subjective opinion of poster.
Pros
  • Well laid out web site
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Pearson Education review in Philadelphia, Pennsylvania: Return & refund

I returned the book in September 25, 2019 which was bought in September 9,2019. It’s been 6 weeks but I still haven’t received anything from you
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1 comment
Shannon L
#1785288

I have been waiting for 3 months now all I receive are empty promises no refund

Review
#1703753 Review #1703753 is a subjective opinion of poster.
Product
Pearson Education Textbook

Pearson Education review: Problems with access code

I can’t buy an access code
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Review
#1703578 Review #1703578 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Tags
  • Access Code Issues

Pearson Education review in Philadelphia, Pennsylvania: Return and refund

1.3
Details
I returned the book in September 25,2019 which was bought in September 9, 2019. It’s been 6 weeks now and I still haven’t received any confirmation or refund. I need my money back!
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Review
#1703535 Review #1703535 is a subjective opinion of poster.
Product
Pearson Education Textbook
Reason of review
Return, Exchange or Cancellation Policy
Loss
$215
Preferred solution
Full refund

Pearson Education review: Pearson cares about students!

5.0
Details
I had the sincere pleasure of speaking with Aiko in a Philippines call center and I was very please with her efficient and polite customer service! Aiko recognized the issue with my online Stats course and transferred me to tech support to have it resolved. In general, some but not all, US citizens may not like that their calls are transferred overseas but it is customer support agents like Aiko that insure great service and show pride in their work. Thank you, Mike
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Review
#1702317 Review #1702317 is a subjective opinion of poster.

Pearson Education review in Thibodaux, Louisiana: Need a copy of receipt

Waited for someone to pick up the phone & no one did . The lone went dead.
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Review
#1702189 Review #1702189 is a subjective opinion of poster.

Pearson Education review: Cumberson & Difficult Elevate Science for 8th Grade

1.2
Details

Update by user Nov 07

no

Original review posted by user Nov 06

the 8th grade Elevate Science online portion of the course is extremely difficult to navigate, It is time consuming, overly layered and leaves students feeling overwhelmed and teachers frustrated. Their are too many hoops and sign ups that teachers and students have to go through in order to access this curriculum. We will be requesting a refund and writing to the Curriculum Resource Director to see if we can cancel this for future years
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Review
#1701112 Review #1701112 is a subjective opinion of poster.
Product
Pearson Education Program
Cons
  • Ridiculous account lockout wait time
  • It is sooooooo annoying how it reloads you
  • Poor technical support
Reason of review
Poor customer service
Loss
$400
Preferred solution
Full refund
Tags
  • Customer Review Pearson

Pearson Education review: Students cannot access account

1.0
Details
My students cannot access MyMathLab and therefore cannot do homework or take the test.
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Review
#1700579 Review #1700579 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Preferred solution
Deliver product or service ordered

Pearson Education review in Huntsville, Texas: Garbage

Worst *** system to learn on.
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Review
#1699472 Review #1699472 is a subjective opinion of poster.
Reason of review
Bad quality