Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Pearson Education - Forget about talking to anyone

The customer service number 202-909-4520 is not customer service, and it just redirects you to the turgid, incomprehensible web page for customer support.
View full review
Review
#1651445 Review #1651445 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$75
Preferred solution
Deliver product or service ordered
Tags
  • Turgid

Pearson Education - Most user hostile ever

Can't find a human to talk with me about why my bank account was debited for her on-line math course but no access code sent.
View full review
Review
#1651444 Review #1651444 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$75
Preferred solution
Deliver product or service ordered

Pearson Education in Austin, Texas - Account lock

1.0
Details
Need customer support to get account unlocked
View full review
Review
#1651392 Review #1651392 is a subjective opinion of poster.

Pearson Education in Saint Petersburg, Florida - Useless

1.4
Details
I pay $160 to not be able to access my course. I cannot stand using anything on their website. When it actually does somewhat work, I learn absolutely nothing because it will only accept answers in one format. If you are even a space off, it gets marked wrong. Thank god it is so poorly built that you can cheat on any test! It's scary that this is the tool used for teaching, and functioning adults put this together to TEACH students. Only thing I'm learning is how to talk to technical support.
View full review
Review
#1651355 Review #1651355 is a subjective opinion of poster.

Pearson Education - Annoyed

1.0
Details
I am a dual enrollment student in McDonough, GA, and the class code that was given to me to go into my classes was marked as invalid even though I typed it in correctly.
View full review
Review
#1651259 Review #1651259 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered

Pearson Education - *** company

1.0
Details
Charges way too much for basic chemistry knowledge
View full review
Review
#1651169 Review #1651169 is a subjective opinion of poster.
Reason of review
Bad quality

Pearson Education - Did not get my score report

1.0
Details
I have done my exam on 5th September, but did not get my score report. Did not Even get any notification
View full review
Review
#1650529 Review #1650529 is a subjective opinion of poster.
Reason of review
Poor customer service

Pearson Education - Did not get my score report

3.2
Details
I have done my exam on 5th of September But did not get my score report yet And I didn’t get get any notification regarding score card
View full review
Review
#1650520 Review #1650520 is a subjective opinion of poster.
Reason of review
Warranty issue

Pearson Education in Sugar Land, Texas - Trouble with account under correct person

my login works only on my teachers computer but on other school computers it doesn’t work
View full review
Review
#1650312 Review #1650312 is a subjective opinion of poster.
Pros
  • When it worked
Cons
  • Returning book is impossible
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

Pearson Education in Millersville, Pennsylvania - Terrible service

1.0
Details
Trying to reach out to Pearson customer service is a nightmare. First, good luck finding a phone number which is still in service. Then, good luck trying to get help once you have adopted their product. Sales representatives will not respond to your inquiries and you will wait at least thirty minutes on the phone to talk to someone who will end up telling you they cannot help.
View full review
Review
#1650004 Review #1650004 is a subjective opinion of poster.