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Pearson Education review: Return & refund

I shipped the book back to Pearson. I am now waiting on a refund. I would like to know when I will receive the refund.
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1 comment
Shannon L
#1785283

Good luck! I returned a book since September 13 it is 3 months after no refund just a lot of promises

Review
#1711461 Review #1711461 is a subjective opinion of poster.
Pros
  • Books and digital content
Reason of review
Poor customer service
Loss
$102
Preferred solution
Full refund

Pearson Education review in Madison, Wisconsin: It sucks

1.0
Details
This whole thing never works. Pearson is a garbage company that only wants to profit off of education. Prove me wrong, yeah, you can't.
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Review
#1711066 Review #1711066 is a subjective opinion of poster.

Pearson Education review: Terrible service!!!! They bill you for orders that aren't even yours!! You can never reach them by phone......and when you do go through you're outsourced to the Phillipines who cannot help you!

Terrible service!!!! They bill you for orders that aren't even yours!! You can never reach them by phone......and when you do go through you're outsourced to the Phillipines who cannot help you!
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Review
#1710950 Review #1710950 is a subjective opinion of poster.
Cons
  • Unprofessionalism
Reason of review
Billing for an order that isn't mine!!!
Preferred solution
An attorney and pressing charges if they don't get my name off of billing!!!

Pearson Education review in Honea Path, South Carolina: Can't up grade my stats lab

5.0
Details
All good! Your team was great. Everything is up a working now.
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Review
#1710502 Review #1710502 is a subjective opinion of poster.

Pearson Education review: Call first

1.0
Details
Bit much was done to helping
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Review
#1709408 Review #1709408 is a subjective opinion of poster.
Service
Pearson Education Customer Care
Pros
  • Customer service
Cons
  • No customer service or tech support
Reason of review
Poor customer service

Pearson Education review: Be careful.

Worse date schedule I want to reschedule
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Review
#1709359 Review #1709359 is a subjective opinion of poster.
Service
Pearson Education Customer Care
Pros
  • Good authors
Cons
  • Nothing works

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Verified Reviewer

Pearson Education review: Appalling negative experience on Case number: 09045209

1.0
Details
that had a very negative experience on case number 0 9 0 4. I'm sorry you don't 904-5209 please call the rush my back 682-367-4770 thank you. you always
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Review
#1706894 Review #1706894 is a subjective opinion of poster.
Service
Pearson Education Technical Support
Reason of review
Technical issue unresolved for over 3 weeks
Loss
$250
Preferred solution
Full refund
1.0
Details
All I want it for my certificates to be sent to a university. I have payed for the application twice already, was told there was an issue with their system, and still haven't been refunded over a WEEK later. Without my certificates sent from Edexcel I may not get into...
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Review
#1706049 Review #1706049 is a subjective opinion of poster.
Product
Pearson Education Mobile Application

Pearson Education review: Be patient

1.0
Details
I never received a response to my request opened on. Oct. 20 @ 21:31:25 GMT I know you are busy, but I would like a response. Have a good day Request was for a replacement disk for a purchased text book.
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Review
#1705424 Review #1705424 is a subjective opinion of poster.
Service
Pearson Education Customer Care
Pros
  • Textbook when it worked
  • Slow response time
Reason of review
LACK OF A RESPONSE TO MY INQUIRY
Preferred solution
READ MY EMAILS IN RESPONSE TO YOUR (SOLUTION?).

Pearson Education review in Semmes, Alabama: Registration

How do I unlock registration in order to complete assignments
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Review
#1704810 Review #1704810 is a subjective opinion of poster.