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I spent 35 minutes on the phone with a representative I could barely understand for him to send me the "Read Me" document which I specified I had already went through and have on my computer currently after asking the same questions over and over. He was more worried...
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I didn't like
  • Phone support
  • Customer service and
  • Attitude
#990138
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Pearson's my math lab is over all aggravating, unorganized, and annoying to try to use. I've gotten kicked off and failed tests because of it, I just tried to put another access code to register for another class reluctantly, and lost connection and now it says my...
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1.0
#989572
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I have oreder a book with Pearson on the 28 December, the have my money but i have no book and it has been 2 weeks. They have a non existant customer service, that hardly respond to my question on where about is my order and still had no refund neither. I wanted to buy...
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1.0
I didn't like
  • Technical support
#988786
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Math Lab Course Review

Pearson Education
#541031
I too am experiencing my math lab extremely slow.my work is taking me way too long to finish. This is ridiculous!! I tried a different computer just in case but no, it's the same thing. Pearson needs to get it together!
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I actually have a good review. Yes, the homework answer process is lengthy, Im aware. However, today i dealt with support for the first time and was highly pleased! I took a calc. Class last semester and had to withdraw, long story short i registered for it again this...
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4.7
#988133
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What a horrible program, you put in the correct response and still get it wrong the books do not help learn the actual formulas because they like to elaborate so much to the point where you can not learn anything. The program is awful!! I would never recommend this...
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Pearson Education - Cannot connect to server
I have been trying to install CCNA testing software on my laptop and I keep getting an error when I have to log into the site stating the pc cannot connect to the server. I sent a message to tech support and got the exact same message as someone did 2 years ago -...
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Anonymous
Anonymous

interesting - have the same issue that I reported to them on 24th Dec as well. Similar poor response to yours by Pearson

1.0
I liked
  • When it worked
I didn't like
  • Technical support
#979403
Reply to reviews
I have been trying for several month to get Person's representatives/educators help with Revel set-up for Canvas for Psychobiology course. I have asked at least for a guide to do it myself (this is my first class offering on Canvas and Canvas system is new to our...
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1.0
I didn't like
  • Poor support
  • Poor customer support
#978032
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Very rude encounter with a supervisor after a day trying to locate my university's rep, in order to troubleshoot why the school was dropped from the portal menu - and as result, we do not exist. Presents a problem when 25 students call or email order the textbook...
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They don't show you ANY assistance in the practice quizzes or tests for my data analysis, just give the answer like that doesn't help me! Charge me $100 for a crappy product that doesn't even help me learn. I have learned absolutely nothing from Pearson MyStatLab other...
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#974697
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Using the book online is a HORRIBLE experience. It is SO BROKEN. When I want to highlight something, nothing happens. When I DON'T want to highlight something EVERYTHING gets highlighted. Everything is so annoyingly technical as well. When I want to search for a key...
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#966566
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