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they charge hundreds for their books and online access codes that our houston community college is making us to buy but the access code to online studies lasts only for the semester you are registered for a class. so after the class is over you cant get back online and...
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1.0
#1390224
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My son accidentally order two school books and we immediately returned one of them. I have been requesting a refund since May 2018 and it is now October. NOBODY knows what they are doing there. They have issued two different credit memos, one for more than the amount...
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I didn't like
  • Everythng
#1386845
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Pearson Education - Stolen money

I purchased an algebra book online in May I paid 100.00 in October my card was charged 110.00. They claimed it was a glitch in the system. All the customer service reps are retarded!! I want my damn money back. I’ll never buy *** from them again
#1385595
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Pearson has the worse explanations of any math course Ive taken. And that one for all video per chapter is total garbage. The book the college makes you buy is just trash, completely unhelpful trash. These people waste your time. I keep getting problems without...
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1.6
#1384565
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I HAD TO PAY *** 2 TIMES FOR A DAMN SUBSCRIPTION FOR ONE *** COURSE ( BOTH FOR THE SAME THING) WHEN I GOT IN CONTACT TO RECEIVE A REFUND 3X , I STILL HAVE GOTTEN NO RESPONSE AFTER 3 MONTHS. AND THEN THEIR PIECE OF *** WEBSITE WONT EVEN LET ME LOG INTO THE DAMN SYSTEM....
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#1383725
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Pearson education is a horrible program. I'm in my senior year in high school and my math class is all about using this *** program. I'm currently failing all because this stupid program. Why must me as a student be peer pressured into making perfect scores on every...
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#1383710
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I purchased PHSTAT software on 10/14/2018, spent hours on the phone evening of 10/14/2018, and called again on 10/15/2018, and told higher-level support would be contacting me right away via email or home phone number. the receipt stated I would be able to login right...
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1.0
I didn't like
  • Software access delays
#1382622
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I have read so many accounts from College students about being ripped off from purchases and poor or lack of any customer service from Pearson Education that I'm surprised that there is no Class action lawsuit for this, Do you *** even sleep? I initiated a search of...
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1.0
I didn't like
  • All
#1382381
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I am an accounting student and the book that I needed cost $223.32 However, my order was on back order and needed it to arrive as soon as possible. I proceeded to cancel my order since I had already successfully ordered the book through another website. By the time...
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Anonymous
InternationalMonitorLizard

It has been 5 months since I canceled my order. They were able to process my return and sent me a credit memo for the amount due to me, however I was supposed to get this mone...

1.4
I didn't like
  • Lack of attention to customers
#1381764
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I purchased a textbook, and was double charged for it due to some sort of "technical" error. I noticed that both were immediately charged to my account without them "processing" it. I've tried, unsuccessfully to find a customer service number, and emailed them to...
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Anonymous
Pissed Customer

This happened to me as well! The shady thing is that it has no phone number for customers to call; just a complaint box and I have gotten no response or refund.

1.0
I liked
  • Textbook when it worked
I didn't like
  • That they stole from me
#1379778
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