Filter by rating :
filters

Absolutely Horrible | Pearson Education review

1.0
Details
piece of *** company. not wasting any more time on them.
View full review
Review
#1639636 Review #1639636 is a subjective opinion of poster.

You're closed and useless. | Pearson Education review

You're closed and useless. - Pearson Education review
I waited an hour and a half to talk to a virtual assistant who put me in line for another assistant then we got disconnected after a weighted with 60 something people in front of me and I'm trying to call the phone number but you guys are close! Great service not
View full review
Review
#1639635 Review #1639635 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Call me! 772-633-9515 or give me a direct line

Can’t login | Pearson Education review from Philadelphia, Pennsylvania

1.0
Details
I can’t access the program thru canvas or get the etext
View full review
Review
#1639609 Review #1639609 is a subjective opinion of poster.

Took a little long to get called answered | Pearson Education review from Erie, Pennsylvania

1.3
Details
So I bought Pearson access for a class on Monday and wouldn't let me access my book. Four days later after being told "The problem is being fixed" it still wasn't fixed. I called an hour before my class as we had a quiz in class we needed the book for. So after my hour and 15 minute class (which luckily my friend pirated the book so I could use it), my 10 minute drive home, 2 CSGO comp matches (~45 minutes each), lunch, and an intramural soccer event I WAS STILL ON HOLD. Roughly 6 hours passed and not a soul answered.
View full review
Review
#1639548 Review #1639548 is a subjective opinion of poster.
Product
Pearson Education Website
I still need to find out if a desk copy I need for Kolln and Gray Rhetorical Grammar 8th edition has been mailed yet for my course at Weber State University, English 3050, 24 students. My mailing address: Dr. Tim Conrad, English Department 1404, Weber State University,...
View full review
1 comment
Anonymous
#1740394

So ... did you get her number?

and if so, what is it? She seems nice and clear about her intentions with you?

Hopefully she responds faster to me than you. Good Day

Review
#1639256 Review #1639256 is a subjective opinion of poster.

It’s not working | Pearson Education review

I have enrolled and can access my courses however, for my human anatomy and physiology course it says I am not signed it and can not view the assignments.
View full review
Review
#1639214 Review #1639214 is a subjective opinion of poster.
Product
Pearson Education Website
Pros
  • You can do it anywhere
  • When it worked it was a good site to use
Cons
  • Test errors
  • Examples that have incomplete information
  • Expensive
Reason of review
Poor customer service
Loss
$300
Preferred solution
Let the company propose a solution
So I have been in contact with a sales representative at least twice - leaving voicemails, sending emails and trying to contact customer service - that number is the worst with NO return phone call. My Chair is to teach a class on Tuesday and it has been a week with no...
View full review
1 comment
Anonymous
#1740399

So .... do you need anything yet?

and how goes your chair mate? Is she still teaching a class on Tuesday?

Ummm just curious, what subject? good day

Review
#1639124 Review #1639124 is a subjective opinion of poster.

They are a bunch of *** thieves | Pearson Education review

1.0
Details
Where is my damn book? I paid extra for shipping overnight you bunch of incompetent piece of *** Hiding behind email with no phone number ignoring all my emails. You guys are a bunch of *** thieves I want my money back.
View full review
Review
#1638872 Review #1638872 is a subjective opinion of poster.
Service
Pearson Education Shipping Service
Reason of review
Poor customer service
Preferred solution
Full refund

Need a refund | Pearson Education review from Los Angeles, California

I need a refund for a purchase I made so I can buy the right book
View full review
Review
#1638818 Review #1638818 is a subjective opinion of poster.

Horrible customer service bought an e-book doesn’t even work | Pearson Education review from Phoenix, Arizona

Talk to 7 people to try to help me nobody knows how to solve the problem but the e-book doesn’t even open up it’s a blank page
View full review
Review
#1638756 Review #1638756 is a subjective opinion of poster.
Service
Pearson Education Customer Care
Reason of review
Poor customer service