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Get out of our schools....you are running the education of our children and also using them to as pawns to make yourself a boat load of money. Take your textbooks and PARCC testing and be gone. Objective facts, such as names, dates and events are not taught in...
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#612385
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Pearson's products are low quality from their tests to Powerschool. The consumer who uses their products are not the people who buy the products, so there is no check and balance on the quality of what you get for your money. The products are so bad that the company...
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1.0
I didn't like
  • Price
#612378
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I am a new NY teacher waiting on my CST score for certification. I took my Library Media test Nov 22, 2014. There are very few school media jobs in the state, let alone openings. You are preventing me from applying for the few 2015-16 jobs that are now starting to...
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Valley Cottage, New York
#612346
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What is happening is that my school is under a Pearson test mode lock down for the next three months! The PARCC test is wreaking havoc in their school. Learning has stopped! It is all about teach to the test that DOES NOT MATTER! Non test subjects are affected as...
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#612278
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I purchased a book published by this company. It had an important CD included in the back cover which was discovered to be cracked. I went to Pearson's web site and filled out the problem form which had a category for cracked CDs expecting that Pearson would send a...
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I didn't like
  • Customer service and
  • Customer service
#607732
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I was waiting for over 20 minutes for an online live customer support...I could have sworn they have buttons with text of what to already say. Within one second they can type paragraphs of oh im sorry to hear that bla bla bla and then you tell them your issue and its...
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2.0
I didn't like
  • Wait time
  • Technical support
  • Transparency
#605346
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Customer service will LIED AND SAID WHATEVER they needed to say to get those books sold and me off the phone! I mistakenly ordered the wrong book and called customer service 35 MINUTES after I order it and the lady on the phone said that she CANCELED THE ORDER and to...
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1.0
I didn't like
  • Customer service
  • Shipping expenses
  • Customer service and
#604624
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Here's the history of most of the chat I had (http://pastebin.com/vKqcPYC1): Kristoffer: Hi, my name is Kristoffer. How may I help you? Janelle Larsen: My acess code not redeemable for myprogramminglab.com Janelle Larsen: access* Janelle Larsen: I've attached an image...
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1.0
I didn't like
  • Price
  • Technical support
  • Customer service
#604352
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This has become a huge waste of time because I have to gather grades, reset assignments, check assignments, ... It just waters down my piddly pay to virtually nothing waiting. Pearson cries poor constantly but they really need to consider the services they sell and how...
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#603375
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I have taken several classes through Pearson. Most of my classes have a lab like MyMathLab, MyAccountingLab, MyEconLab and some other labs. If you click on a wrong question, it takes about 10-15 minutes to tell you that the question is wrong! And I usually have to exit...
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1.0
I didn't like
  • Customer service and
  • Customer service
  • Technical support
#602629
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